21
6
Error Messages
Error message Cause
Remedy
Cutter blocked
The media cannot be cut
and the blades cannot
return in the home
position.
Switch off the printer.
Remove trapped material.
Switch on the printer.
New start of the print job.
Change material.
Cutter is without function.
Switch off and on the
printer.
If it does occur again,
contact service.
Cutter cover open
Cover of cutter is not
mounted.
Mount the cover
Device too hot
Temperature of the cutter
is not in the allowed range.
Let cool down the cutter.
Media too thick
The media cannot be cut
but the blades can return
in the home position.
Press
Cancel
.
Change material.
Warning
message
Cause
Remedy
Blades dirty or
worn out
Cleaning or blade-re-
placing necessary.
Clean the blades.
Change the blades.
Warning messages can be acknowledged with
Continue
and the printing and
cutting process will be continued.
