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CAB EOS, Руководство оператора

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Error message Cause

Remedy

Structural 

err.

Error in the file list of the 

data medium, data access is 

uncertain.

Format data medium. 

System Error

e.g. FPGA defective, invalid 

setup, voltage error

Switch the printer off and then 

on. Please note error details 

shown on the display. 

If error recurs call service. 

Unknown card 

Data medium not formatted. 

Format data medium.

Type of data medium not 

supported.

Use different type of data 

medium.

USB error  

e.g. Too much current, no 

reaction, unknown device

Do not use the USB device.

Write error

Hardware error

Repeat the write process, 

reformat card.

Write 

protected

Data medium write protection 

is activated.

Deactivate the write protection.

Table 5 

Error Messages and Fault Correction

8 

Fault Correction

Содержание EOS

Страница 1: ...Operator s Manual EOS Label Printer ...

Страница 2: ... between documentation and product can occur Please check www cab de for the latest update Terms and conditions Deliveries and performances are effected under the General conditions of sale of cab Germany cab Produkttechnik GmbH Co KG Postfach 1904 D 76007 Karlsruhe Wilhelm Schickard Str 14 D 76131 Karlsruhe Telefon 49 721 6626 0 Telefax 49 721 6626 249 www cab de info cab de France cab technologi...

Страница 3: ...reen Display 14 3 3 Symbols on the Start Display 15 3 4 Printer States 16 4 Loading Material 17 4 1 Loading Media from Roll 17 4 2 Adjusting the Label Sensor 18 4 3 Loading Transfer Ribbon 19 4 4 Setting the Feed Path of the Transfer Ribbon 20 5 External Supply Hub 21 6 Printing Operation 22 6 1 Printing in Tear off Mode 22 6 2 Printing in Cutting Mode 22 6 3 Synchronizing the Paper Feed 22 7 Main...

Страница 4: ...4 4 5 Table of Contents 9 Licences 33 9 1 EC Declaration of Conformity 33 9 2 FCC 34 9 3 GPL Code Statement 34 10 Index 35 ...

Страница 5: ...Warning Indicates a hazardous situation that could lead to injuries or material damage Attention Draws attention to possible dangers material damage or loss of quality i Notice Gives you tips They make a working sequence easier or draw attention to important working processes Environment Gives you tips on protecting the environment Handling instruction Reference to section position illustration nu...

Страница 6: ...n DVD and can also currently be found in the Internet 1 4 Safety Instructions The device is configured for voltages of 100 to 240 V AC It only has to be plugged into a grounded socket Only connect the device to other devices which have a protective low voltage The device may only be used in a dry environment do not expose it to moisture sprays of water mists etc Do not use the device in an explosi...

Страница 7: ...ay be injured The maximum sound pressure level is less than 70 dB A Danger Danger to life and limb from power supply X X Do not open the device casing 1 5 Environment Obsolete devices contain valuable recyclable materials that should be sent for recycling X X Send to suitable collection points separately from residual waste The modular construction of the printer enables it to be easily disas semb...

Страница 8: ...w 1 2 3 4 5 6 7 8 1 Cover 2 Margin stops 3 Roll retainer 4 Ribbon supply hub 5 Ribbon take up hub 6 Roller 7 Print mechanics 8 Touchscreen display Fig 1 EOS1 with Tear off Plate 9 9 Cutter Fig 2 EOS1 with Cutter 2 Installation ...

Страница 9: ...6 7 8 1 Cover 2 Margin stops 3 Roll retainer 4 Ribbon supply hub 5 Ribbon take up hub 6 Roller 7 Print mechanics 8 Touchscreen display Fig 3 EOS4 with Tear off Plate 9 9 Cutter Fig 4 EOS4 with Cutter 2 Installation ...

Страница 10: ... X Check delivery for completeness Contents of Delivery Label Printer Power Cable Type E F Cardboard Core Operator s Manual DVD with label software Windows driver and documentation USB Cable depending on the type of printer tear off plate mounted or cutter X X depending on the type of printer mount cutter 2 3 on page 11 i Notice Please keep the original packaging in case the printer must be return...

Страница 11: ...y must be mounted to the printer during the initial start up 1 4 5 1 3 2 Fig 6 Mount Cutter 1 Put snap arm 5 of the cutter with the groove 4 first into the guide on the retainer 2 2 Push cutter 1 down into the holders 3 3 Fold up cutter 1 so that is snaps it at both sides of the retainer 2 ...

Страница 12: ...a supply voltage of 100 V to 240 V 1 Check that the device is switched off 2 Plug the power cable into the power connection jack 5 3 Plug the power cable into a grounded socket 2 4 2 Connecting to a Computer or Computer Network Attention Inadequate or no grounding can cause malfunctions during operations Ensure that all computers and cables connected to the label printer are grounded X X Connect t...

Страница 13: ...X Switch the printer on at the power switch 1 The printer performs a system test and then shows the system status Ready in the display If an error occurs during the system test the symbol Critical fault and type of error are displayed 1 Fig 8 Power Switch 2 Installation ...

Страница 14: ...s and shows the printer settings in the menu By selecting the buttons on the touchscreen display 1 settings can be made Two USB master ports 2 Imax 100 mA are positioned under the touchscreen display 1 Fig 9 Touchscreen Display 3 2 Operating the Touchscreen Display The touchscreen display is operated directly by touch To open a menu or select a menu item lightly touch the corresponding symbol To s...

Страница 15: ...n of the previous print job Printing label Interrupt print job printer goes into Pause state Pause Continue the print job printer goes into Printing label state Ready Delete internal memory the last label can no longer be reprinted Printing label Press shortly g cancels the current print job Press long g cancels the current print job and deletes all print jobs Pause Table 1 Symbols on the Start Di...

Страница 16: ...turns red An error has occurred that can be rectified by the operator without interrupting the print job The print job can be continued after the error has been rectified Irrecoverable error and the type of error and the number of labels still to be printed display turns red An error has occurred that cannot be rectified without interrupting the print job Critical error Critical fault and the type...

Страница 17: ...retainer 4 5 Turn lever 8 counterclockwise to open printhead 6 If the printer is equipped with a cutter fold it down 7 Position guides 5 by turning the knob 7 so that they are several milli meters wider than the material 8 Position material below the roller 6 and guide it through the print unit Attention X X Guide material through the print unit below the label sensor 9 9 Move guides 5 closely to ...

Страница 18: ... irregularly shaped labels are used 1 3 2 Fig 11 Adjusting the Label Sensor The sensor position 3 is marked with a yellow LED in the sensor retainer 1 Press on the knob for adjusting the label sensor 1 using a pointed object so that the knob pops out of the bore of the housing 2 Position the sensor 3 by turning the knob 1 so that the sensor can detect the front edge of the label in the direction o...

Страница 19: ...de guide in direction B and adjust guide to ribbon width using the scale Hold hub and lock guide by turning it in direction C 4 Load transfer ribbon 4 on the hub 5 until it reaches the guide in a way that the color coating of the ribbon faces the opposite side of the printhead after being loaded i Notice To wind the ribbon a ribbon core 3 is needed that must be at least equal in width to the suppl...

Страница 20: ...d down and turn lever 6 clockwise to lock printhead 4 4 Setting the Feed Path of the Transfer Ribbon Transfer ribbon wrinkling can lead to print image errors Transfer ribbon deflection can be adjusted so as to prevent wrinkles 1 Fig 14 Setting the Feed Path of the Transfer Ribbon i Notice The adjustment is best carried out during printing X X Turn screw 1 with torx wrench TX10 and observe the beha...

Страница 21: ...l and thus release the margin stop 1 from the roll retainer 3 2 Load label roll 4 on the roll retainer 3 in such a way that the printing side of the labels is visible from above 3 Re mount the margin stop 1 and push against the label roll as far as possible 4 Turn ring 2 clockwise so that the arrow points to the symbol and thus fix the margin stop 1 on the roll retainer 3 5 Adjust guide 5 of the p...

Страница 22: ...he software With direct programming it is controlled with the C command Programming Instructions Attention Functional impairment due to dirt X X When using label material do not cut through the labels 6 3 Synchronizing the Paper Feed After the label stock has been inserted for cutting mode a synchronization of the paper feed is required That way the first label which is detected by the label senso...

Страница 23: ...ng the external surfaces or modules X X Remove dust and paper fluff from the print area with a soft brush or vacuum cleaner X X The cover of the printer can be cleaned with a standard cleanser 7 2 Cleaning the Printhead Cleaning intervals direct thermal printing every media roll change thermal transfer printing every ribbon roll change Substances may accumulate on the printhead during printing and...

Страница 24: ... retainer slide the holding lug 2 over the web 6 and pull it out of the slit in the printhead retainer 4 Remove printhead from the guide 6 in he printhead retainer 5 Detach the cables 3 and 4 from the printhead 6 After changing the printhead attach the cables 3 and 4 to the printhead 7 Insert the holding lug 7 of the printhead into the guide 6 in the retainer 8 Push printhead 1 up against the prin...

Страница 25: ... 3 3 5 Fig 18 Print Roller 1 Turn lever 2 counterclockwise to open printhead 2 Remove material and transfer ribbon from the printer 3 Fold down cover 5 with tear off plate or cutter 4 Lift print roller 4 from its retainers 3 5 Remove deposits with roller cleaner and a soft cloth or replace it if the roller appears damaged 6 Push roller with bearings 1 into the retainer 3 until they click into plac...

Страница 26: ...tead of the label gap remains of adhesive may accumulate on the blades If operating in backfeed mode such remains of adhesive may be deposited on the drive roller as well X X Clean the drive roller and the cutter blades often 1 2 3 4 Fig 19 Dismount Cutter 1 Fold down cutter 2 Push release push button 1 and lift blade unit 3 from the cover 4 3 If the blades are only slightly dirty it is sufficient...

Страница 27: ...el remover and a soft cloth X X If necessary replace blades X X Push lower blade down into the guides 11 X X If necessary put springs 12 back into spring retainers 13 X X To re mount the upper blade push lower blade down on the cover and push upper blade into the guide until the gear racks 7 can engage with the gear wheels 5 X X Turn shaft 6 counterclockwise using a torx wrench TX10 until the blad...

Страница 28: ... Set the backfeed always in the setup Configuration Manual Print image has smears or voids Printhead is dirty Clean the printhead 7 2 on page 23 Temperature too high Decrease temperature via software Unsuitable combination of labels and transfer ribbon Use different type of ribbon Printer only prints every second label Setting of the size in the software is too large Change the size in the softwar...

Страница 29: ...y Vertical white lines in the print image Printhead is dirty Clean the printhead 7 2 on page 23 Printhead is defective failure of heat elements Change the printhead 7 3 on page 24 Table 4 Problem Solution 8 Fault Correction ...

Страница 30: ... Switch the printer off and then on If error recurs call service Device not conn Programming addresses a non existent device Either connect this device or correct the programming File not found Requested file is not on the data medium Check the contents of the data medium Font not found Error with the selected download font Cancel current print job change font Head open Printhead not locked Lock p...

Страница 31: ...e The size of the label is not defined in the programming Check programming Out of paper Out of label roll Load labels Error in the paper feed Material is not positioned under the label sensor Check paper feed Out of ribbon Out of transfer ribbon Insert new transfer ribbon Transfer ribbon melted during printing Cancel current print job Change the heat level via software Clean the printhead 7 2 on ...

Страница 32: ...the display If error recurs call service Unknown card Data medium not formatted Format data medium Type of data medium not supported Use different type of data medium USB error e g Too much current no reaction unknown device Do not use the USB device Write error Hardware error Repeat the write process reformat card Write protected Data medium write protection is activated Deactivate the write prot...

Страница 33: ...ot been approved by us being made to any device as designated below this statement shall thereby be made invalid Device Label Printer Type EOS Applied EC Regulations and Standards Directive 2006 95 EC relating to electrical equipment designed for use within certain voltage limits EN 60950 1 2006 A11 2009 A12 2011 A1 2010 EN 61558 1 2005 A1 2009 Directive 2004 108 EC relating to electromagnetic com...

Страница 34: ...bject to the GNU General Public License GPL or GNU Lesser General Public License LGPL As applicable the terms of the GPL and LGPL and information on obtaining access to the GPL Code and LGPL Code used in this product are available to you at http www cab de opensource The GPL Code and LGPL Code used in this product is distributed WITHOUT ANY WARRANTY and is subject to the copyrights of one or more ...

Страница 35: ...ror 16 L Lithium battery 7 Loading continuous media from roll 17 Loading material 17 Loading transfer ribbon 19 M Margin stops 8 9 Modifications 7 P Pause 16 Power save mode 16 Power supply 12 Printer states 16 Printhead Cleaning 23 Damage 22 Printing label 16 Problem solution 28 R Ready 16 Recycling 7 Ribbon deflection setting 20 S Safety instructions 6 Service work 7 Setting up 10 Supply voltage...

Страница 36: ...36 36 This page was intentionally left blank ...

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