MDVR User's Manual V1.5
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5.
F.A.Q
5.1. Recording Questions
5.1.1.
Why is it not recording video after the MDVR is on?
1
.
Please check if there is a SD card in the SD card slot
2
.
If there is a SD card, please check the status of storage disk:
Status types: nonexistence, unformatted, normal volume of under usage and normal volume of full usage
Statement of status:
a.
nonexistence, if the MDVR does not detect any SD card, please detect the SD card on your computer, or
change it; see if it is the problem of SD card or the MDVR.
b.
Unformatted, please format it. After finish, please see if the SD card volume is properly detected
c.
normal volume of under usage, please check the video recording mode and see if it is alright to start video
recording
d.
normal volume of full usage, please check if auto cover is enabled
5.1.2.
Why is the MDVR reboot when it is onboard?
1
.
Frequent reboot: the MDVR gets online and offline frequently, discontinuing video recording
2
.
Reason to frequent reboot:
a.
Unstable onboard power supply: please test input voltage when the MDVR is not working properly. (This is
common case.)
b.
There is problem within the storage disk: please format it or change it after you save data.
c.
Problem of software of hardware: please take out the storage disk or SD card, and see if the MDVR is
working properly. If not, please notify your version of software to our technical engineers. It may be recalled
and repaired
