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The warranty does not cover replacement or repair necessitated by loss or damage from any
cause beyond the control of BZBGEAR, such as lightning or other natural and weather-related
events or wartime environments.
The warranty does not cover any labor involved in the removal and or reinstallation of
warranted equipment or parts on site, or any labor required to diagnose the necessity for repair
or replacement.
The warranty excludes any responsibility by BZBGEAR for incidental or consequential
damages arising from the use of the equipment or products, or for any inability to use them
either separate from or in combination with any other equipment or products.
A fixed charge established for each product will be imposed for all equipment returned for
warranty repair where BZBGEAR cannot identify the cause of the reported failure.
Exclusive Remedies
BZB
GEAR’s warranty, as stated is in lieu of all other warranties, expressed, implied, or
statutory, including those of merchantability and fitness for a particular purpose. The buyer
shall pass on to any purchaser, lessee, or other user of BZBGEAR’s products, the
aforementioned warranty, and shall indemnify and hold harmless BZBGEAR from any claims
or liability of such purchaser, lessee, or user based upon allegations that the buyer, its agents,
or employees have made additional warranties or representations as to product preference or
use.
The remedies provided herein are the buyer’s sole and exclusive remedies. BZBGEAR shall
not be liable for any direct, indirect, special, incidental, or consequential damages, whether
based on contract, tort, or any other legal theory.
RMA Policy
When returning product to BZBGEAR for any reason, the customer should fill out the official
RMA form to obtain an RMA number. Without the permission or approval, BZBGEAR will not
be responsible for any return. This can be initiated by emailing or calling your related sales. All
requests are processed within 48 hours.
Standard Replacement
For customers that agree to return defective product to BZBGEAR first, a Standard
Replacement option is available.