Patent Pending. © 2020 Byos Inc. - Halifax, Nova Scotia - All Rights Reserved -
9
Troubleshooting
I’m using a Windows Laptop or Tablet and the Home Dashboard at “my.byos/home” isn’t loading…
If the Home Dashboard at “
” isn’t loading on your Windows laptop or tablet, the USB-OTG driver is likely disabled. Open up
your network settings, and see if your device has recognized the µGateway. The µGateway uses the “USB-OTG” specification and should
be recognized by your device as a “RNDIS/Ethernet Gadget”.
If your device does not recognize µGateway, unplug it. The driver will be
automatically installed on the host device if the device has an internet
connection the first time the Byos μGateway is plugged in. Turn your
Wi-Fi back on and re-plug in the µGateway; leaving your Wi-Fi on while
the µGateway is booting up should trigger an automatic download of
the driver.
If the µGateway is still not being recognized by your device,
for instructions to re-install the USB-OTG driver.
Содержание mGateway
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