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Trouble Shooting
Fault
Possible Cause
Action
Bike seems
underpowered
Battery Charge Low
Recharge Battery
Display Issue
Contact ByoCycle Specialist
Motor Issue
Contact ByoCycle specialist
Power on but no drive
from the motor
Motor connection
loose
Check motor connection is secure
Motor failure
Contact ByoCycle specialist
4th LED flashing
Motor connection
loose
Check motor connection
Short range after full
battery charge
Battery damaged
Contact ByoCycle specialist
Tyre pressures low
Re-inflate tyres to a higher pressure
Charger issue
Contact ByoCycle specialist
Frequent riding uphill,
on high assist or
overloading
Change pedal assist setting and
pedal away from a stand still
1st LED flashing
Connection issue
Contact Byocycles Specialist
Battery low
Charge Battery
Charger going straight
to green
Broken charger
Replace Charger
Damaged battery
Replace Battery