CONFID ENTIAL
Moves your bricks. Fast.
41
UG_1.6 © 2021 BuWizz
11.
FAQ for BuWizz 2.0
Issue
nr.
Symptom
Proposed solutions
Category
Support
video
1
BuWizz does not turn on when pressing the
button
1. Charge BuWizz for 3 hours
2. Check your charger and cable are
working properly
3. Note, BuWizz turns off
automatically during charging. No
LED is lit, but charging still
continues
4. In case BuWizz still does not turn
on after charging for 3 hours,
contact technical support
Issue
N/A
2
Why is BuWizz LED shining/blinking green?
1. Battery level between full and
2/3
Question
3
Why is BuWizz LED shining/blinking orange?
1. Battery level is between 2/3 and
1/3
Question
4
Why is BuWizz LED shining/blinking red?
1. Battery level is under 1/3
2. Recharge BuWizz
Question
5
Why is BuWizz LED quickly blinking
red/green?
1. Quick blinking of red and green
LED means battery is critically low
2. Recharge BuWizz
Question
6
BuWizz's LED is slowly blinking red
1. Keep the BuWizz on until the
battery is empty and the LED stops
blinking. Afterwards recharge it and
the issue should be resolved. In
case of furthermore issues contact
support.
Issue
N/A
7
BuWizz will not turn off when pressing the
button
1. BuWizz is connected to the app
and will therefore not turn off
2. Close BuWizz app and try turning
off BuWizz again
3. If BuWizz still does not turn off,
turn off Bluetooth on your phone
and try turning off BuWizz again
Issue
N/A
8
Is it possible to power 4 lego RC motors with
one BuWizz?
1. It is possible, but performance
will suffer
2. 4x Buggy/RC motors is an
extreme setup
3. We recommend using 2x BuWizz.
4. In ludicrous mode, you will
experience over-current limiter
engaging and your model can stop
responding
Question
N/A
9
Why does BuWizz need location permission?
This is an Android requirement, we
do not need your location. All apps
which use Bluetooth LE need to
have location permission (and
Location set to "ON") or Bluetooth
scan does not work
Question
N/A
10
BuWizz will not pair with the phone
1. DO NOT pair BuWizz with
bluetooth
2. Pairing should not be performed
3. Use BuWizz app to connect
Issue
N/A
11
BuWizz is not visible in the app
1. Check your device is compatible
with the BuWizz app (Bluetooth 4.0
or higher), running Android 4.4 or
higher.
2. Give BuWizz app permission to
access location information
3. Turn on bluetooth
4. Make sure your device is not
outside the Bluetooth range -
suggested range for detection of
BuWizz is under 5 meters
5. In case the problem persists,
contact technical support
Issue
N/A
12
BuWizz is visible in the app, but will not
connect
1. Make sure your device is not
outside the Bluetooth range -
Issue
N/A