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14. Getting Support
This chapter lists contact information if you require support for the probe and Butterfly iQ™ App.
Contacting Butterfly Support
Butterfly Network, Inc.
530 Old Whitfield Street
Guilford, CT 06437 USA
Telephone: +1 (855) 296-6188
FAX: +1 (203) 458-2514
Support and service:
Website:
Authorized European Representative
Emergo Europe
Prinsessegracht 20
2514 AP The Hague
The Netherlands
Australian Sponsor
Emergo Australia
Level 20, Tower II
Darling Park
201 Sussex Street
Sydney, NSW 2000
Australia
Contacting Support through the Butterfly iQ™ App
You can contact Butterfly Support directly through the Butterfly iQ™ App and submit a request for help.
To access support:
1. From the imaging screen, tap your user avatar (user uploaded photo or your initials) in the upper left corner.
2. Tap to display the Settings screen.
3. Scroll down to the Help section.
4. Use the Request Help, Submit Feedback, and Report a Bug selections to send messages directly to our cus-
tomer support team.
Getting Support
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Getting Support
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