Troubleshooting & Tips
Tv will not turn on
Make sure the power cord is plugged in securely to wall
outlet. Check if batteries are exhausted. Press the Power
button on the TV.
Poor picture
• Check if you have selected the correct TV system.
• Low signal level can cause picture distortion. Please
check antenna access.
• Check if you have entered the correct channel
frequency if you have done manual tuning.
• The picture quality may degrade when two devices are
connected to the TV at the same time. In such a case,
disconnect one of the devices.
No picture
• This means your TV is not receiving any transmission.
Make sure the correct source has been selected.
• Is the antenna connected properly?
• Is the antenna cable damaged?
• Are suitable plugs used to connect the antenna?
• If you are in doubt, consult your dealer.
No sound
• Check if the TV is muted. Press the
Mute
button or
increase the volume to check.
• Sound may be coming from only one speaker. Check
the balance settings from
Sound
menu.
Remote control - no operation
• The batteries may be exhausted. Replace the batteries.
Input sources - can not be selected
• If you cannot select an input source, it is possible that
no device is connected. If not;
• Check the AV cables and connections if you are trying to
switch to the input source dedicated to the connected
device.
DVD Troubleshooting
Poor picture quality (DVD)
• Make sure the DVD disc surface is not damaged.
(Scratch, fingerprint etc.)
• Clean the DVD disc and try again.
See instructions described in “Notes on Discs” to clean
your disc properly.
• Ensure that the DVD disc is in the tray with the label
facing upward.
• A damp DVD disc or condensation may effect the
equipment. Wait for 1 to 2 hours in Stand-by to dry the
equipment.
Disc does not play
• No disc in the machine. Place a disc into the loader.
• Disc incorrectly loaded.
Ensure that the DVD disc is in the tray with the label
facing upward.
• Wrong type of disc. The machine cannot play CD-ROMS
etc. The region code of the DVD must match the player.
Wrong OSD language
• Select the language in the set-up menu.
• The language for the sound or subtitles on a DVD cannot
be changed.
• Multilingual sound and/or subtitles not recorded on
the DVD.
• Try to change the sound or subtitles using DVD’s title
menu. Some DVD’s do not allow the user to change
these settings without using the disc’s menu
• These functions are not available on the DVD.
No picture
• Make sure you have pressed the correct buttons on the
remote control. Try once more.
No sound
• Check if volume is set to an audible level.
• Make sure the sound isn’t turned off by mistake.
Distorted sound
• Check that the appropriate listening mode setting is
correct.
If nothing works
If you have tried the above solutions and none seem to
work, try switching your TV-DVD off and on again. If this
does not work, contact your supplier or TV-DVD repair
technician. Never attempt to repair a defective TV-DVD
yourself.
Product support
Help is always at hand
Product support
40
If you require any technical guidance or find that your TV is not operating as intended, a simple solution can often be found in the
Troubleshooting
section of these instructions,
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