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User instructions
Troubleshooting
In the unlikely event of difficulties with your appliance please follow the trouble shooting guide below .
If the problem persists, contact the retailer if the machine is still under guarantee .
Customer
helpline: 0870 600 3030
Problem
Reason(s)
Solution(s)
No Power
• Power cable not connected to
wall socket
• Power socket is not switched on
• Make sure the plug is connected
• Switch the power on
No Sound CD/AUX/RADIO
No Sound from AUX input
• Volume is too low
• AUX source volume is too low
• Increase the volume
• Increase the output volume of the
AUX source .
Sound is distorted
Sound is distorted from AUX
input
• Volume is too high
• AUX source volume is too high
• Reduce the volume
• Reduce the output volume of the AUX
source .
Unable to Play
• No disc in the tray
• Disc not loaded properly
• Disc is dirty
• Insert a compatible disc
• Check the disc loaded
• Clean the disc
Static Sound
• Poor reception
• Re-locate the antenna (FM)
Desired station not found
• Weak signal
• Station not available in your area
• Use the manual tune function
• See DAB availability website pg 9
Weak or no DAB signal
• DAB not available in your area
• See DAB availability website pg 9
I can hear a burbling noise on
some stations
• Weak signal
• Try re-positioning the aerial
(earphones)
Unit switches off after 20
minutes of inactivity
• Auto standby mode in operation
• This unit is designed to enter
STANDBY mode automatically after
20 MINUTES of inactivity . Press the
STANDBY button to wake the unit .
0345 600 3021
