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Troubleshooting & Maintenance
Troubleshooting
In the unlikely event of difficulties with your appliance please follow the trouble shooting guide below .
If the problem persists, contact the retailer if the machine is still under guarantee .
Customer helpline: 0870 600 3030
PROBLEM
POSSIBLE SOLUTION
No Power
• Ensure the mains plug is connected to a power supply, and is
switched ON .
• Make sure there is power to the mains socket .
No Sound
• Make sure if playing from the AUX input, the external source has the
volume turned up and is playing a track .
• Make sure the volume is turned up .
• If using the digital coaxial or optical cable connection ensure the
source DIGITAL output is set to PCM, LPCM, PCM 2Ch stereo or PCM
downmix .
• Bluetooth device not paired . Check ‘Bluetooth operation’ .
No response from the unit
• Unplug the power cable for 1 minute then plug back in again .
Remote control does not work
• Reduce the distance between the remote and main unit
• Check the batteries are installed correctly .
• Replace the batteries
• Aim the remote directly at the Sound bar
Unit powers off after 20 minutes
• This unit is designed to enter STANDBY mode automatically after 20
MINUTES of inactivity . Press the STANDBY button to wake the unit .
Technical specifications
Amplifier
Power Output
• 200W MAX
Frequency response
• 20Hz - 20KHz ± 3dB
Input sensitivity
• 550 mV
Main unit
Power supply
• 100-240V ~ 50-60Hz
Power consumption
• 35W
Standby power consumption
•
≤
0 .5W
Full range speaker drivers
Subwoofer
• Impedance: 4 Ohm, 52mm (2”)
• Frequency response: 250Hz ~ 20KHz
• Impedance: 8 Ohm, 156mm (6”)
• Frequency response: 35~250Hz
Dimensions
• Soundbar: 930 x 90 x 60mm Sub woofer: 264 x 251 x 274mm
Cable length
• 1 .5m
Remote control
Battery
• 1 x CR2025
Bluetooth
Bluetooth compatibility
• EDR, A2DP, AVRCP
Bluetooth version
• 2 .1