BTU-4 Installation and Operation Manual Rev D
6
Getting Help
For technical support, please email [email protected] or call our dir
ect technical support line at 978‐
486‐3711. We will be glad to assist you. The technical support office is open Monday –
Friday, 9AM to
5PM Eastern Time.
Warranty
Burk Technology, Inc. warrants the BTU‐4, BTO, BTI, and BTS to be free of defects in materi
als and
workmanship for a period of 24 months from the date of purchase. Equipment will be repaired or replaced
at the option of Burk Technology and returned freight prepaid to the customer. Damage due to abuse or
improper operation or installation of the equipment or caused by fire or flood or harsh environment is
not to be covered by this warranty. Damage in shipping is not the responsibility of Burk Technology. A
return authorization must be obtained before returning any equipment. Materials returned under this
warranty must be shipped freight prepaid and insured in the original shipping carton or suitable substitute
to Burk Technology, Inc., 7 Beaver Brook Road, Littleton, MA 01460. Repairs not covered under this
warranty will be made at prevailing shop rates established by Burk Technology.
THE WARRANTY SET FORTH ABOVE IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. BURK TECHNOLOGY,
INC. SHALL NOT BE LIABLE TO ANY PARTY FOR ANY INCIDENTAL, SPECIAL, INDIRECT
OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OF THIS EQUIPMENT.