50 ST
ATE GT
DIESEL
32
INSTALLING THE TUNE
Troubleshooting Installation Problems
Error During Installation
1. Make note of the code number and all information displayed on the screen.
2. Disconnect and update your GT. See page pages 17 for instructions.
3. Make sure that you have disconnected all aftermarket electronics and completed all of the important preparation steps. See pages
29-30 for more information.
4. Try to install the download again.
5. If the error occurs again, contact technical support. See page 44 for more information about contacting technical support.
This troubleshooting procedure applies to all errors, including the following code numbers: 0, 141, 325 (on a 2011 Duramax), 358, 393
Gets Stuck on “Turn Key to Run”
1. Make sure that the key is turned as far as possible without turning the engine on.
2. Turn the key to the Off position, then turn it back to the On position.
3. Jiggle the key.
4. Disconnect the GT.
5. Update if this has not already been done. See pages 17-24 for more information.
6. Reconnect the GT.
7. Make sure that all aftermarket electronics are disconnected from the vehicle.
8. Try installing a battery charger to maintain voltage. (This step can solve many problems, even if your battery is new and fully charged).
See page 33 for more information.
9. Try to install the download again.
10. If the error occurs again, contact technical support.
GT Freezes in the Middle of the Download.
Try installing a battery charger to maintain voltage. (This step can solve many problems, even if your battery is new and fully charged).
See page 30 for more information.
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