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MY22B01 - 22_1.0_27.08.2021
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Troubleshooting, fault clearance and repair
9.1.4 Battery errors
Symptom Cause Remedy
The battery discharges
quickly.
The battery may be at the end of its
useful life.
 Replace old battery with new one.
The battery cannot be
recharged.
Is the charger mains plug firmly
connected to the socket?
1 Disconnect the charger mains plug and plug it in again.
2 Start charging.
3 If the battery still won't recharge, contact your specialist
dealer.
Is the charger plug firmly connected to
battery?
1 Disconnect the charger plug and plug it in again.
2 Start charging.
3 If the battery still won't recharge, contact your specialist
dealer.
Is the adapter firmly connected to the
charger plug or the battery's charging
port?
1 Connect the adapter firmly to the charger plug or the battery
charging port.
2 Start charging.
3 If the battery still won't recharge, contact your specialist
dealer.
Is the connection terminal for the
charger, charger adapter or batteries
dirty?
1 Wipe with a dry cloth to clean the connection terminals.
2 Start charging.
3 If the battery still won't recharge, contact your specialist
dealer.
The battery does not start
charging when the
charger is connected.
The battery may be at the end of its
useful life.
 Replace old battery with new one.
The battery and charger
become hot.
Has the battery or charger temperature
exceeded the operating temperature
range?
1 Interrupt charging process.
2 Leave battery and charger to cool down.
3 Start charging.
 If the battery becomes too hot to touch, there might be a
problem with the battery.
4 Contact your specialist dealer.
The charger is hot.
If the charger is used continuously to
charge batteries, it may become hot.
1 Interrupt charging process.
2 Leave charger to cool down.
3 Start charging.
The LED on the charger
does not light up.
The LED on the charger will go out
when the battery is fully charged.
This is not a malfunction.
Is the charger plug firmly connected to
battery?
1 Check connection for any contaminants.
2 Insert charger plug.
3 If the battery still won't recharge, contact your specialist
dealer.
Is the battery fully charged?
1 Disconnect charger mains plug.
2 Insert mains plug again.
3 Start charging.
4 Contact your specialist dealer if the LED on the charger still
doesn't light up.
The battery cannot be
removed.
 Contact your specialist dealer.
The battery cannot
be inserted.
 Contact your specialist dealer.
Fluid is leaking from the
battery.
 Observe all the warnings in Section 2 Safety.
Table 57: Error solution for battery