Return Authorization
IMPORTANT: THE FOLLOWING STEPS MUST BE COMPLETED BEFORE E. D.
BULLARD COMPANY WILL ACCEPT ANY RETURNED GOODS. PLEASE READ
CAREFULLY.
Follow the steps outlined below to return goods to E. D. Bullard Company for
repair or replacement under warranty or for paid repairs:
1. Contact Bullard Customer Service by telephone or in writing at:
E.D. Bullard Company
1898 Safety Way
Cynthiana, KY 41031-9303
Toll free: 877-BULLARD (285-5273)
Tel: 859-234-6616
Fax: 859-234-8987
www.bullard.com
In your correspondence or conversation with a Customer Service
Representative (CSR), describe the problem as completely as
possible. For your convenience, your CSR will try to help you correct
the problem over the telephone.
2. Verify with the CSR that the product should be returned to Bullard.
Customer Service will provide you with written permission and a
return authorization number.
3. Before returning the product, decontaminate and clean it to remove
any hazardous materials which may have settled on the product
during use. Laws and/or shipping regulations prohibit the shipment
of hazardous or contaminated materials. Products suspected of
contamination will be professionally discarded at the customer’s
expense.
4. Ship returned products, including those under warranty, with all
transportation charges prepaid. Bullard cannot accept returned goods
on a freight-collect basis.
5. Returned products will be inspected upon receipt. Your CSR will
telephone you with a quote for required repair work which is not
covered by warranty. If the cost of repairs exceeds stated quote by
more than 20%, your CSR will call you for authorization to complete
repairs. After repairs are completed and the goods have been
returned to you, Bullard will invoice you for actual work performed.
Parts and Accessories for FAMB2 Respirators
FAM2CB
FAM2EVC2
FAMB2T2C
FAMB2T3C
FAM2EVF10
4612
Air Entry Hose
6081509018A (0809)
10
Parts and A
ccessories / Return A
uthorization
www.bullard.com