Buhl LyteBoard IWB User Guide V.12/7/09
Page 41 of 43
www.buhl-ind.com
provided by Buhl IWB,
6. Appendix
6.1 Troubleshooting
Q:
Whiteboard can’t find driver
A:
While insert USB into Whiteboard, the system cannot find driver automatically, please
try the following solution:
Click [MY COMPUTER]->right key [ATTRIBUTE]->[HARDWARE]->find the
hardware with exclamatory mark->right key [ATTRIBUTE]->[ROUTINE]->reinstall
driver->install from list or appointed position->[NEXT STEP]->select search
place->[NEXT STEP]->[HARDWARE UPDATE GUIDE]->input path of
files->[ENSURE]->[FINISH]
* Default path: C:\Program Files\IBOARD\Diver
Q:
The mouse pointer is inaccurate
A1:
Please re-orientation. Right-click on [IBD_Server] in the lower right corner, choose
[Calibration] for orientation. (Please finish orientation before first use. See [4.2.2 White
board orientation] for the detailed operation )
A2:
Please check your projector, and aim the bulb of projector at the center of
Whiteboard.
Q:
The blue bulb of intelligent penholder flash continuously
A:
Lack of driver for Whiteboard, please reinstall Whiteboard driver (it also flashing
while data transmission)
Q:
No response while operate on Whiteboard.
A1:
Driver not be installed correctly, please reinstall driver.
A2:
USB cable is too long, resulting in signal attenuation
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