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Troubleshooting Multiple Shares
When accessing multiple shares from a Windows
PC, you may see this error message.
This is caused by having multiple shares to the
same resource using different login credentials.
The error occurs when connecting to at least one
secure, restricted share. Due to a constraint in Microsoft Windows, only one set of login credentials
can access or map drive letters for a network resource such as the LinkStation. As such, only
one username and password can be used while mapping drives to a PC. If unsecure, unrestricted
shares are mapped and then an attempt to map a secure, restricted share is made from the same
PC, then this error will occur. To prevent this, you must create all mapped shares using the same
login and password information. Please follow the steps on the next page to remedy this problem.
