Buderus Logamatic web KM200, Руководство по установке

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6 Troubleshooting
Logamatic web KM200 – 6 720 802 642 (2012/08)
7
6 Troubleshooting
The indicator shows the operating condition of the module.
Further information on troubleshooting the router and
Smartphone can be found in the relevant manufacturer's
instruction manual.
ON/OFF
indicator Possible cause Remedy
Constantly
OFF
Power supply interrupted.
B
Switch ON power supply.
Power supply unit cable not
connected to module.
B
Make connection.
Power supply unit faulty.
B
Replace power supply
unit.
Constantly
red
When commissioning or
restoring factory settings:
Neither BUS nor LAN
connection available.
B
Disconnect module from
power supply.
B
Make BUS and LAN
connections.
B
Recommission module.
Otherwise: internal fault
B
Replace module.
Flashing
red
LAN cable not connected.
B
Make LAN connection.
Router is switched off.
B
Switch router on
1)
.
DHCP is disabled.
B
Enable DHCP at router
1)
.
Manually set MAC filter
prevents IP address being
issued.
B
Set MAC filter for the MAC
address printed on the
enclosure (
Æ
Fig. 10,
[1], page 51).
No IP address available for
the module.
B
Check router
configuration
1)
.
LAN cable faulty.
B
Replace LAN cable.
Alternating
red and
green
BUS and LAN connection
separated after
commissioning.
B
Disconnect module from
power supply.
B
Make BUS and LAN
connections.
B
Recommission module.
Constantly
orange
LAN connection
established; no access to
Buderus server via
internet.
B
Disconnect module from
power supply for 10
seconds and
recommission it.
-or-
B
Establish internet
connection
1)
.
-or-
B
If internet access for the
router is periodically
blocked, remove the
timeout
1)
.
-or-
B
Open ports 5222 and
5223
1)
.
Table 3 Fault table
6 720 647 836-01.1o
Flashing
green
Heat source switched off.
B
Switch ON heat source.
Module not connected to
BUS system.
B
Make BUS connection.
Maximum cable length for
BUS connection exceeded.
B
Make shorter BUS
connection.
Short circuit or cable break
in the BUS connection.
B
Check BUS connection
and repair if required.
Constantly
green
No faults. Standard operation.
1) See manufacturer's instructions.
Faults affecting the functionality of the App are also
shown in the App (e.g. no connection to XMPP server, no
connection to the Logamatic web KM200, incorrect
password etc.).
ON/OFF
indicator Possible cause Remedy
Table 3 Fault table