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We’ve heard from our customers that the following frequently asked 
questions are the most important to know when getting started with BTV.

Q • Can I use multiple TV for one box?
      
No, At least not conveniently. Cables between the TV and a splitter makes it inconvenient.

Q • Will this work with any Internet connection?
      Your BTV Media Player will work with any internet connection provided that it is fast enough. The suggested 
      minimum connection speed is 10mbps.

Q • Can I download anything to the box? If yes, what can I download?
      
The BTV Media Player does NOT download, duplicate, or copy any of the media content that is streamed.

Q • Can I record shows, etc so I can watch them later?
      
No, but they will most likely be available for you to play on-demand thus eliminating the necessity to record.

Q • Will it work with my mobile hotspot?
      
Yes, your cell phone also makes a great mobile hotspot provided that it is fast enough.

Q • Can I hook up a hardline internet to my box or does it have to run off of WiFi?
      
Yes, the hardline would be the ethernet

Q • What is the recommended internet speed for optimum performance?
      
Generally speaking, you probably need at least a 10mbps connection to stream 1080p reliably in most cases. 
      The faster the speed, the better the performance.

Q • What does it mean when it says buffering?
      
Buffering means the program is reading ahead of what you are watching. That happens when a program was 
      streaming something from the internet and you hit a slow download speed. That’s why we recommend an 
      internet speed of 10mbps or more

Q • What does HD, SD, and HQ mean?
      
HD: High Definition
      SD: Standard Definition
      HQ: High Quality

Q • If I have questions or concerns regarding my box, is there tech support?
      
Yes. You can call our tech support at 1-949-988-9000 or email them at [email protected]

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Содержание BTV3

Страница 1: ...WELCOME TO THE FUTURE OF TELEVISION User Manual ...

Страница 2: ...ach living room and family sharing our technology resonate our commitment to excellence In our responsibility to offer the best products with support and research and development we can provide lasting entertainment 1 ...

Страница 3: ...TS 1000MBPS ETHERNET PORT 2 0 HDMI PORT POWER PORT SPDIF PORT AV PORT SD CARD PORT What s in the box BTV REMOTE CONTROL HDMI CABLE POWER ADAPTOR WITH CONVERTER BATTERIES NOT INCLUDED 2 BACK VIEW AV CABLE OPTION ...

Страница 4: ...HDMI Cable from your BTV to your Television Verify which HDMI input you are using on your Television BTV MEDIA PLAYER HDMI CABLE TELEVISION Connect the Power Adaptor from your BTV to an Electrical Outlet BTV MEDIA PLAYER POWER ADAPTOR WITH CONVERTER ELECTRICAL OUTLET 3 ...

Страница 5: ...frequency instead of infrared so you don t need to have a direct line of sight to your BTV player POWER Turns your BTV On and Off HOME Return to BTV Home Screen MUTE Turns off volume MENU Access to different features TOUCH Click left right up or down to navigate Click to select an item MOUSE Using a curser onscreen to navigate BACK Return to the previous screen VOLUME Increase Decrease the sound o...

Страница 6: ...aced as close to the Internet Router as possible The further away the BTV player is from the internet modem the weaker the signal will become Connect to Ethernet if possible Connecting to the Ethernet will give you the best signal strength 3b Selecting Ethernet Select required Network then enter Network Password Connect an Ethernet Cable from the BTV to the Modem or Router BTV MEDIA PLAYER ETHERNE...

Страница 7: ...g options Music Download apps related to music add remove and manage them under this directory My Apps Manage your favorite apps under this directory GAME Download apps related to games add remove and manage them under this directory Settings Connect to the Internet set up and calibrate displays video output configure audio output set up remote controls set power saving options change date time 6 ...

Страница 8: ...vice may need to be connected to the same network as the BTV View an Android device on the BTV On the Android device swipe down from the top of the screen to open Settings Tap Screen Mirroring then select BTV in the list of Android devices View an Apple device on the BTV On the Apple device swipe up from the bottom of the screen to open Control Center Tap AirPlay then select BTV in the list of Air...

Страница 9: ... work with my mobile hotspot Yes your cell phone also makes a great mobile hotspot provided that it is fast enough Q Can I hook up a hardline internet to my box or does it have to run off of WiFi Yes the hardline would be the ethernet Q What is the recommended internet speed for optimum performance Generally speaking you probably need at least a 10mbps connection to stream 1080p reliably in most c...

Страница 10: ...ront of the BTV will be blue I cannot connect to my wireless home network Adjust the location of the BTV closer to the modem or router Do not place the BTV player in an enclosed cabinet it may interfere with the wireless signal Connecting to the Ethernet will give you the best signal strength Make sure you select the correct Network name and enter the correct password Remember that the password is...

Страница 11: ...mer support facebook com legacydirectinc twitter com legacydirectinc vimeo com legacydirectinc BTV Tech Solutions BTV Tech Solutions is your personal technology concierge available Monday Friday from 9am 6pm PST for support training and advice We are here to help you get the most out of your BTV Media Player including Real Time diagnoses and resolutions Technology education and training Troublesho...

Страница 12: ......

Страница 13: ...ass B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that...

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