Combo 5216UI, USB 2.0 External Drive
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Q5. There is noise while reading.
If the disc is eccentric or there are labels stuck on the disc surface, it will
cause noise.
Q6. The drive doesn’t have power.
Please check if the power cord is connected securely.
Q7. The tray cannot be ejected.
There are two possible reasons:
(1) Need to be ejected by the application.
Some of the burning or playing application will lock the drive. You have to
eject by the application and close it so as to restore the use of panel
buttons.
(2) The CD is inserted incorrectly.
Please insert a paper clip or small rod into the emergency hole on the front
panel for manual ejection.
Q8. The drive cannot read some general discs.
Please check if the disc has deep scratches, fingerprints, or other
contaminants on the surface. Clean the disc if it’s necessary.
Q9. The drive cannot write.
We suggest as follows:
(1) Use the burning software which is provided by original supplier and
bundled with this Combo Drive or download the updated file from internet.
(2) More capacity of hard disk is needed if using hard disk as temporary
buffer.
(3) Place the disc correctly.
(4) The blank disc needs full format first if using packet writing software.
