2
3
Contents
3
Connect to wireless
1. You need to use your
new
wireless details to connect to
your Hub wirelessly.
2. Or if your device supports WPS, press
WPS
to connect
automatically.
4
Set up your devices using Smart Setup
Smart Setup will help you get your broadband and extra services
up and running on all your devices. To use it, just open your
device’s web browser. It only takes a few minutes and will make
sure that all of your devices are set up properly.
When you’ve finished, log in to My BT using your BT ID and
password. If you don’t have one, you can get one at
bt.com/mybt.
You’ll need your BT account number from your latest bill.
If you don’t see Smart Setup, go to
bt.com/mybt
.
You’ll need to follow steps 3 and 4 on each device you want
to connect to your Hub.
Set-up summary
1
Get ready
You don’t need to be at home when we move you to BT Infinity.
To find out when that will be, take a look at the email or letter
we sent you.
You’ll lose your existing connection while our engineer carries
out the work at your street cabinet. So if you’re at home when
this happens, wait about half an hour, then move onto step 2.
We’ll email or text you when your BT Infinity is ready. That might
be late in the day.
Unplug any existing broadband kit, then…
1. Connect your new Hub 5 directly to your master phone socket
using the broadband cable (light grey ends) and filter.
2. Slide the two parts of the power supply together, connect the
power cable and switch on at the socket.
3. Press the
Power
button on the back of the Hub to turn it on.
4. Wait a couple of minutes. Coloured lights will flash while
the Hub tests itself and your broadband. A steady blue light
means your broadband’s ready to use. If the light doesn’t turn
blue, carry on to step 3 and the Hub will help you fix things.
2
For help setting up wireless, see page 7.
See page 4 for more on My BT and your extras.
Broadband
DSL
11
2
3
4
Broadband
WAN
USB
Reset
Power
Power
On| Off
Gig Ethernet
WPS
Your wireless network/
SSID and password/key
are here
Set-up summary
2-3
My BT – all your extras in one place
4-5
More about set-up and speed
6
More about wireless
6
Troubleshooting
8-11
Support
12
Broadband
DSL
11
2
3
4
Broadband
WAN
USB
Reset
Power
Power
On| Off
Gig Ethernet
Power
socket
Power
button
Broadband
DSL socket
Broadband cable (grey ends)
to Hub
to Hub
Broadband cable (grey ends)
BT master
socket
If you’ve got a double socket
like one of these, you don’t
need to use a filter.
You’ll need a broadband
filter on every phone
socket you use in your
home, including any Sky
box or similar connection.