Diverse 4000 ~ 5th Edition ~ 17th July ’01 ~ 3664
58
General information
Guarantee
Your Diverse 4000 Executive is
guaranteed for a period of 12
months from the date of purchase.
Subject to the terms listed below
the guarantee will provide for the
repair of, or at BT’s or its agent’s
discretion the option to replace
the Diverse 4000 Executive, or any
component thereof, (other than
batteries), which is identified as
faulty or below standard, or as a
result of inferior workmanship or
materials. Products over 28 days
old from the date of purchase may
be replaced with a refurbished
product.
The conditions of this guarantee are:
• The guarantee shall only apply
to defects that occur within the
12 month guarantee period.
• Proof of purchase is provided.
• The equipment is returned to
point of purchase.
• This guarantee does not cover
any faults or defects caused by
accidents, misuse, fair wear and
tear, neglect, tampering with the
equipment, or any attempt at
adjustment or repair other than
through approved agents.
• This guarantee does not affect
your statutory rights.
Within the 12-month guarantee
period:
If you experience difficulty using
the product, prior to returning
your product, please read the
Help section beginning on page
55, or contact the Diverse
Helpline on
08457 908070
for
assistance.
In the unlikely event of a defect
occurring, please follow the
Helpline’s instructions for
replacement or repair.
Outside the 12-month guarantee
period:
If your product needs repair after
the guarantee period has ended,
the repair must meet the approval
requirements for connection to
the telephone network. We
recommend that you call the
Helpline on
08457 908070
and
ask for details of our
recommended repair agents.
GENERAL
INFORMA
TION
