background image

You now need to register the handset with your BT Home Hub.

On the handset: 

1.

Screen prompts on the handset
will help guide you through the
registration process. It’s easy!.

PLEASE REGISTER YOUR HANDSET

TO THE BT HOME HUB

will appear

on screen.

2.

Press 

OK

. You then need to press

and hold the wireless button on the
back of the Hub for 3 seconds
(the phone light on the Hub will
then flash) then you can release
the button. Don't hold the button for
longer than 3 seconds otherwise you
might reset the Hub and have to
start again.

3.

Press 

OK

and place the handset in

the charger connected to the Hub.
Once the handset and charger cradle
are in the Hub, 

REGISTERING

HANDSETS, PLEASE WAIT

appears on

screen. DON'T REMOVE HANDSET
UNTIL YOU GET A CONFIRMATION
MESSAGE. If the handset registers
you will hear a beep and the handset
name 

BTPHONE

will appear on the

display with the handset number.

BT Hub Phone 1010

Quick Start Guide

Bringing it all together

1

Before you start

1.

Please make sure you have followed the BT Total Broadband Set-up
Guide for the BT Home Hub.

2.

Check that you have subscribed to, and activated, your BT Broadband
Talk service.

3.

Check the Phone, Broadband and Internet lights on your BT Home Hub
are lit up green.

IMPORTANT

Haven't activated your BT Broadband Talk service yet? Then go to your BT Total
Broadband User Guide to find instructions on how to do this manually or visit
bt.com/bbv and enter your BT Broadband Talk phone number and password to
activate your service.

4.

Check the contents of your BT Hub Phone 1010 box contains:

2

Setting up the handset

1.

Remove the grey cover from the
front of the BT Hub. If it does 
not come off easily, carefully
apply a little more force.

2.

Attach the cradle to the 
BT Home Hub.

3.

Slide open the battery
compartment on the back of 
your BT Hub Phone handset.
Insert the 2 x AAA rechargeable
batteries supplied. Slide back 
the cover to close.

4.

Place the BT Hub Phone 1010 into
the cradle on the BT Home Hub.
You should hear a beep when the
handset has been placed correctly.

Charge your handset for at least

24 hours

on first charge before

using the phone.

3

Registering the handset

4

Final setup

BT Hub Phone 1010
charging cradle

Mains power
adapter

BT Hub Phone 1010
handset

2 x AAA NiMH
rechargeable batteries

(Please note: you will not use this cable if attaching
the charging cradle to the BT Home Hub).

What if I’m having problems making a call?

To make a call you must always include
the full area code, even if calling locally,
e.g. 0208, 0207, 01702

Does my computer need to be on to
make BT Broadband Talk calls?

No, it doesn’t but your BT Home Hub
must be switched on and your phone light
steady green.

Are there any calls I cannot make using
BT Broadband Talk?

You can make most calls but you cannot
make calls to the operator, non-BT
directory enquiries or dial-up Internet
Service Providers.

What happens when I make emergency calls?

If you make an emergency call to 999 or
112 from your BT Broadband Talk line, the
Hub will automatically use your standard

telephone line. This is a safety measure to
ensure the emergency services can identify
your location, if necessary. If there’s a power
failure, your BT Hub Phone and/or DECT
cordless phone will not work. Alternative
arrangements should be made for access to
emergency services. We recommend your
primary telephone line is maintained for
contacting emergency services.

What happens to service in the event of
power or network failure? 

The BT Broadband Talk service will fail in the
event of power or network failure. In a
network failure, however you will not lose
service as your Broadband Talk phone will
automatically revert back to your landline.
You will know this because the dial tone will
be the normal dial tone instead of the high
pitch Broadband Talk tone, and the phone
light icon will not work. If there is no power to
the Hub you won’t be able to make any calls.

BATTERY SYMBOLS

Charged

50%

Low

Battery empty

(icon will be red)

Handset will beep when battery is low

IMPORTANT

You can leave your handset in the
charging cradle attached to the BT
Home Hub if you wish or you can locate
your handset anywhere in your home,
using the mains power adapter and
charging cradle to keep the handset
charged. Occasionally you will need to
connect the handset to the charger
connected to the BT Home Hub to
receive new upgrades. You will be asked
to do this when there is new software. 

Definition of Hi-Definition
Sound (Hi-Ds) 

If somebody using a BT Hub Phone calls
someone else using a BT Hub Phone,
BT Softphone or BT Videophone, then
the call will automatically set itself 
to the best call quality using the 
Hi-Definition call quality feature. 
Hi-Ds works automatically,so you 
don’t need to do anything to enjoy
high-quality sound. 

Offices worldwide

The telecommunications services described in this publication are

subject to availability and may be modified from time to time. 

Services and equipment are provided subject to British

T elecommunications plc’s respective standard conditions of contract.

Nothing in this publication forms any part of any contract.

©British T

elecommunications plc 2006.

Registered Office: 81 Newgate Street, L

ondon EC1A 7AJ.

Registered in England No. 1800000.

BT

Hub Phone 1010 QSG (12/06) Issue 2 - Edition 2

Designed and produced by The Art & Design Partnership Ltd.

Printed in China

Tips

Now that you have registered your BT Hub Phone with the BT Home Hub,
this is the phone that will use your BT Broadband Talk service.

If you have another phone which is plugged into the back of your BT Home
Hub, it can now be removed if you choose to and plugged into your
standard telephone wall socket, via a microfilter, as shown. You can then
use it for landline calls.

Your BT Hub Phone 1010 is ready for use.

Default call handling settings have been set up as shown in the diagram above.
However, you change these settings through your BT Hub Manager.

To access your Hub Manager, click on the Hub Manager icon on your
desktop or open your web browser and type 

http://bthomehub.home

For more information on how BT Broadband Talk works on the BT Home
Hub refer to the user guide section, ‘Making Calls with BT Broadband Talk’.

Corded or DECT phone
plugged into phone line

Standard phone line

Incoming & outgoing calls on 
standard line

Calls charged according to your
BT Together option package

Dial 1571 to check messages that have 
been left on your standard number

BT Hub Phone

BT Broadband Talk line

Incoming & outgoing calls on 
BT Broadband Talk line

Free Evening and Weekend
calls to UK landlines*

Dial 1571 to check messages that
have been left on your BT Broadband 
Talk number

If this doesn't work you will see 

HANDSET REGISTRATION FAILED

. You can

use the manual method listed in the user guide under ‘Using Additional Handsets’.

 

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