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39

Help

The error light comes on and an error message
is displayed.

An error report is automatically printed. Press the

Stop

button to reset the machine and check the

message against the Error Messages list, page 42.

If you run out of paper or ink.

Your PaperJet 55E will store incoming faxes in the
memory.

If you run out of paper or ink or the paper jams
during reception, or if you open the printer cover,
printing will stop and the fax you are receiving
will be temporarily stored in the memory. Once the
problem has been resolved, your machine will start
printing again.
Replacement cartridges (Code M 2191 - mono,
Code M2177 - colour) are available
by telephone 0870 240 7285.

If there is a power failure

In the case of power failure, the fax machine will
keep the data for:
•

numbers stored in the one-touch and speed
dial memories

•

reports

Any documents stored in the memory will be lost.

When the power is restored your machine will print
out a report which shows the total number
of pages (both received and stored for sending) lost
from the memory.

Your machine doesn’t switch on

Check that the mains power is plugged in and
switched on.

The document cannot be inserted into the
document feeder

Check the size of the document. See page 16 for
correct sizes.

Fax documents are not sent

Check that the document is not jammed in the
machine.

The line may be busy. Your machine will retry
automatically 3 times at 2 minute intervals.

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Содержание Copier

Страница 1: ...de This product is intended to be connected to analogue networks and private switching systems in the United Kingdom This product has not been designed for making emergency telephone calls when the power fails Alternative arrangements should be made for access to emergency services ...

Страница 2: ...l be delivered by courier If a Helpline call is received by 4pm we can arrange an overnight courier but will agree a delivery time with the customer On delivery of the new loan or repaired fax as appropriate the customer must promptly replace it in the box with the faulty fax or loan fax to enable the courier to return the fax to BT 4 If the customer decides to retain the loan fax the balance of t...

Страница 3: ... Letter and Legal sizes Document feeder Holds up to 15 sheets placed face down for faxing or copying Paper feeder width guide Adjust to fit the width of your paper for A4 Letter and Legal sizes Plain paper sheet feeder Max capacity 80 sheets of 80gsm paper Paper support Handset Telephone line socket Cover Open the cover for changing the print cartridge and clearing document jams Loudspeaker ...

Страница 4: ...for faxes When on a phone call press to put a caller on hold They hear a beep Resolution Volume button Adjust the resolution of documents to be faxed Select next option from a menu Decrease loudspeaker volume Contrast Volume button Adjust the contrast of documents to be faxed Select previous option from a menu Increase loudspeaker volume Recall button For use with switchboards and BT Select Servic...

Страница 5: ...5 Cartridge holder Optical scanner Socket for PC cable connection ...

Страница 6: ...0 or reduce to 70 One touch and speed dial memories 10 one touch memories and 32 speed dial memories can each store a fax number phone number and name Easy to display and scroll through the memories Mono colour printer for PC Print documents from your PC Interchangeable black and colour cartridges let you print in colour whenever required IMPORTANT To print from your PC A Bi directional parallel p...

Страница 7: ...t 55E 16 Sending faxes 16 To broadcast a document 20 Using the one touch memories 22 Using the speed dial memories 23 Reports and lists 25 Making and receiving phone calls 27 Copying documents 29 Additional features 30 Polling 34 Caller display 36 Connecting to a switchboard 37 Help 39 Maintenance 44 Technical information 49 Index 51 ...

Страница 8: ...ins power cable and fitted 3 pin plug Telephone line cord Starter print cartridge Handset with cord Paper support CD with PaperJet 55E 65E PC software PaperJet 55E 65E PC Printing Guide Cartridge storage container The following items are not included with your PaperJet 55E but are required for PC printing and printing of colour documents Printer cable Colour cartridge NOTE Using the PC print facil...

Страница 9: ...n locations preventing free flow of air over its surfaces Do not submerge any part of your fax machine in water and do not use it in damp or humid conditions such as bathrooms Do not expose your fax machine to fire explosive or other hazardous conditions There is a slight chance that your fax machine could be damaged by an electrical storm We recommend that you unplug the power and telephone line ...

Страница 10: ...ee flow of air around the machine for ventilation 2 Fit the paper support Fit the plastic support into the slot at the back of the machine Ensure it clicks firmly into place 3 Connect the handset Click into position Plug the handset cord into the socket marked at the back of the machine Place the handset in the cradle 4 Connect the telephone line cord 1 Plug the telephone line cord into the socket...

Страница 11: ...dd more paper always slide it under the paper that s already loaded IMPORTANT Before connecting your PaperJet 55E to your PC complete these setting up instructions IMPORTANT NOTE Before connecting to the mains power remove the red tag marked REMOVE before plugging in by pulling in the direction of the arrow 5 Connect the mains power Plug into the mains power and switch on The fax will automaticall...

Страница 12: ... MM YY HH MM 26 07 02 12 00 If you only want to change a few digits move the cursor to them using the keys and overwrite them with the correct digits To confirm the setting The procedure for setting the date and time is complete The new date and time will be updated automatically and will be printed on each page sent To return the fax machine to stand by mode 7 To set the date and time NOTE If you...

Страница 13: ... machine Pull the cartridge towards the front of the machine until you hear it click into position Close the cover If the display continues to show CHECK PRINT HEAD the cartridge may not be installed properly Open the cover and check that the cartridge is correctly orientated and clicked into position Should the message persist you may need to clean the electrical contacts and the carriage see To ...

Страница 14: ...rint cartridge cleaning the electrical contacts and print nozzles see To clean the cartridge and nozzles page 46 replace the cartridge For example to enter the name JOHN Press the 5 button until the display shows J Press Press the 6 button until the display shows O Press Press the 4 button until the display shows H Press Press the 6 button until the display shows N 10 Enter your name and fax numbe...

Страница 15: ... the display shows FAX SET UP Display shows DATE AND TIME Display shows VARIOUS SETTINGS Press until the display shows HEADER INSIDE Your header will be printed inside the text area Press to display INSIDE or OUTSIDE To confirm the displayed option To return to standby When you have finished entering your name To confirm Display shows PHONE NUMBER Display shows TYPE YOUR NUMBER Enter your phone nu...

Страница 16: ... best quality when faxing or copying a document Setting the contrast and resolution After inserting the document in the feeder Contrast Press the Contrast button To select the setting you want NORMAL when the original document is clearly printed DARK when the original document is light LIGHT when the original document is dark Resolution Press the Resolution button To select the setting you want ST...

Страница 17: ...esolution setting Your machine is pre set to STD resolution for faxing and copying You can change this setting so that the resolution is automatically set to FINE When the machine is in standby Press until the display shows FAX SET UP To display DATE AND TIME To display VARIOUS SETTINGS Press until the display shows TX RESOL STD To switch between FINE and STD To confirm To return to standby To dia...

Страница 18: ...NOTE To stop a fax being sent at any time press the Stop button Automatic re dialling If a fax fails to be sent for example the number dialled was engaged your PaperJet 55E will automatically retry up to 3 times at 2 minute intervals If after all retries the fax has not been sent the document will be deleted from memory if using MEMORY TX You have the option of retaining failed MEMORY TX faxes in ...

Страница 19: ...er the time at which you want your fax to be sent e g 18 30 Display shows TYPE FAX NUMBER and NUM TOUCH SPEED You can enter a number using the keypad one touch or speed dial memories For one touch press the appropriate keypad button until the entry appears in the display For speed dial press speed dial followed by Code No Refer to pages 22 to 24 Enter the number you want 1 2 3 To change the detail...

Страница 20: ...you want up to a maximum of 10 when the display will show END OF LIST After entering your last number press Start again to confirm Display shows TX SET then AUTOMATIC RX or current receive mode and MEMORY TX To broadcast a document You can set your machine to send a document to up 10 different numbers broadcasting See To fax from memory below If using the 12 hour clock press the Function button to...

Страница 21: ... you do not lift the handset the machine prepares to receive a fax If you pick up the phone before your machine takes the call and you hear fax tones press the Start button to begin reception and hang up the handset 21 CANCEL the machine cancels the memory setting and returns to standby CHANGE PARAM you can change the fax number and time settings Display shows TYPE TIME Change the time if required...

Страница 22: ... shows 1 FAX or TEL NUMBER Enter the number you want to store If necessary press the buttons to move the cursor Press to confirm Display shows 1 NAME Enter the name you want to store Press buttons to move the cursor Press to confirm Display shows EDIT ANOTHER YES 22 Using the one touch memories Using the keypad to enter names and numbers The keypad lets you type letters when you are asked to enter...

Страница 23: ...sing the speed dial memories To store a speed dial entry Using the codes 01 32 your PaperJet 55E has 32 speed dial memories under which you can store a name and fax number and telephone number You can store numbers up to 32 digits long in each speed dial memory and names up to 16 characters Press until the display shows FAX SET UP Display shows DATE AND TIME Press until the display shows CODED SPE...

Страница 24: ...ed The number is dialled Or Press to scroll through fax numbers until the one you want is displayed And The number is dialled 01 32 Press to switch between FAX or TEL NUMBER Press to select the fax or phone number setting you want Display shows 1 FAX or TEL NUMBER Enter the number you want to store If necessary press the buttons to move the cursor Press to confirm Display shows 1 NAME Enter the na...

Страница 25: ...ccurs while a fax is being sent or received the report gives you details about that fax if a power failure occurs before sending when a document has been stored in the memory or after a fax has been received into memory and not printed out the report details the number of pages lost from the memory and the date and time of power failure Activity report Provides details of the last 25 faxes sent an...

Страница 26: ...ayed Press to return your machine to standby To switch automatic printing of broadcast reports on and off Press until the display shows FAX SET UP Display shows DATE AND TIME Display shows VARIOUS SETTINGS Press until the display shows BROADC REP ON Press to switch between the ON and OFF settings Press to confirm the option displayed Press to return your machine to standby 26 To switch automatic p...

Страница 27: ...t out Or To return to standby without printing Or Press to display PRINT OUT EXIT Press to return to the INSTALLATION menu To print the configuration speed dial and one touch lists Press until the display shows FAX SET UP Display shows DATE AND TIME Press until the display shows PRINT OUT SET UP Display shows PRINT SETTINGS Press to display the option you want ONE TOUCH SPEED DIAL or SETTINGS Pres...

Страница 28: ...alled When you hear your call being answered lift the handset and talk 28 To put a caller on hold You can put a caller on hold while you talk to someone else close by Press to put your caller on hold Your caller will hear a beep and will not be able to hear you Press again to resume your conversation 01 32 To dial a one touch phone number Do not put a document in the document feeder You can dial w...

Страница 29: ...nt to be copied into the document feeder Press the Copy button Display shows the current contrast resolution and size settings 100 TEXT NORMAL Select the contrast LIGHT DARK NORMAL Select the resolution TEXT PHOTO Select the size 100 140 70 Enter the number of copies required Your machine scans the document one page at a time printing the copies after each page To stop copying Press the Stop butto...

Страница 30: ...display shows REDUCTION 94 Press to switch between 94 80 76 70 and OFF 100 no reduction Press to confirm the option displayed To return to standby To set the print quality You can adjust the output quality of the printer There are 2 settings NORMAL and HIGH QUALITY The default setting is HIGH QUALITY Press until the display shows FAX SET UP Display shows DATE AND TIME Press until the display shows...

Страница 31: ...UP Press until the display shows RING COUNT 04 Press to set the number of rings to 01 02 04 or 08 Press to confirm the option displayed To return to standby To receive a document longer than the paper size If you receive a document sent using a longer paper size than the one in your fax machine you may find the text is cut off You can make the fax print the remaining text on another sheet Press un...

Страница 32: ...nd 40 seconds Press to confirm the option displayed To return to standby Receiving a fax call via an extension phone Remote Start If you answer a call on an extension phone connected to the same line as your PaperJet 55E and you hear fax tones you can switch your PaperJet 55E into fax receive mode by dialling This is like pressing the Start button When you hear your PaperJet 55E respond with its o...

Страница 33: ...ICS Press until the display shows LINE MONITOR ON Press to switch between ON and OFF If you select OFF you will not hear the dialling and fax connection tones Press to confirm the option displayed To return to standby 33 To adjust the loudspeaker volume While the machine is in standby Display shows TYPE NUMBER Press to raise or lower the volume To adjust the speed a fax is sent at Your PaperJet 55...

Страница 34: ...machine to retrieve a document automatically It also enables another fax machine to call your PaperJet 55E and request a document that you have set ready to be received This is often also known as faxback To poll a document from another fax machine When you know that another fax machine has a document ready for polling you can set your PaperJet 55E to receive the document Press until the display s...

Страница 35: ... Press until the display shows POLLING RX Display shows ALREADY ENTERED Display shows CHANGE PARAM Display shows TYPE TIME HH MM If required use the keypad to enter the new time This overwrites the original one Display shows TYPE NUMBER If required enter the new number This overwrites the original one To confirm Your machine returns to standby and display shows AUTOMATIC RX POLL RX 35 To cancel po...

Страница 36: ... number Or WITHHELD if your caller has chosen to withhold their number Or NO AVAILABLE if your caller is connected to an excange whith does not provide this service Or OPERATOR if you are being called by the operator Or INTERNATIONAL if you are being called from overseas Or RING BACK if you have previously called an engaged number and set up a Ring back call Or PAYPHONE if you are being called by ...

Страница 37: ...ON Display shows TEL LINE SET UP Display shows PUBL LINE PSTN Press until the display shows PRIV LINE PBX Display shows PBX DIAL TONE Press to switch between TONE and PULSE Press to confirm Display shows EXT LINE PREFIX Press buttons to display the options FLASH or PREFIX If your access code is recall choose FLASH If your access code is a digit s choose PREFIX Press Start to confirm your choice If...

Страница 38: ... normal When dialling manually just press External before dialling the number 38 To switch dialling mode during a call If you are using your PaperJet 55E in PULSE dialling mode you can change to TONE mode during a call using the button This might be useful when calling interactive services such as the BT Customer Services line on 150 After pressing the button all subsequent digits will be dialled ...

Страница 39: ...no Code M2177 colour are available by telephone 0870 240 7285 If there is a power failure In the case of power failure the fax machine will keep the data for numbers stored in the one touch and speed dial memories reports Any documents stored in the memory will be lost When the power is restored your machine will print out a report which shows the total number of pages both received and stored for...

Страница 40: ...erjams You cannot print faxes or copy documents Check for paper jams Check that you have ink and paper The type of paper you are using may not be correct check paper size and weight shown on page 16 Your machine prints out completely blank copies You may have inserted the document to be copied the wrong way around Place the side to be copied face down ...

Страница 41: ...e send shown in the report nn page number on which the error occurred 07 DOCUMENT TOO LONG or Transmission time for a page exceeds Try sending again SENDING STOPPED the permitted limit 08 CHECK THE DOCUMENT Optical scanner unable to read Remove and re insert document in the document or document may be the feeder and try again too long Check paper is not longer than 360mm US Legal Length 09 STOP PR...

Страница 42: ... There was a problem during copying and it could not be printed Check the type of problem on the display and clear it COVER OPEN Close the printer compartment cover DOC IN MEMORY A received fax is stored in the memory because it could not be printed right away Check the problem on the display and clear it LAST TX ERR XX The last fax sent was not completed successfully Press the Last TX button to s...

Страница 43: ... you what the problem is Resolve the problem and the fax will automatically be printed SYSTEM ERROR nn Your machine has locked up Note the error code PaperJet Helpline is 0870 240 8026 TX ERROR Your last fax was not sent correctly Press the Stop button to turn off the Error light and clear the message Check the number you are sending to and try sending your fax again Beeps Error beeps Short beep w...

Страница 44: ...e Replacement cartridges Code M 2191 mono Code M2177 colour are available by telephone 0870 240 7285 Changing the cartridge 1 Open the printer compartment cover 2 Pull the green tabs towards the front of the machine to release the cartridge 3 Lift out the cartridge 4 Remove the new cartridge from its packaging Holding it by the finger grip peel the protective film from the print nozzles 5 Avoid to...

Страница 45: ...ith the electrical contacts facing towards the front of the machine 7 Pull the cartridge towards the front of the machine until you hear it click into position 8 It should be oriented as shown on next drawing 9 Close the cover 45 FRONT OF MACHINE ...

Страница 46: ... new press to display NEW HEAD OFF Display shows CLEANING ON Your machine performs a print test To cancel press the Stop button To interpret the print test see page 14 If the printout shows NOZZLE DAMAGED then you should clean the cartridge contacts see opposite Manually cleaning the cartridge contacts Lift the printer compartment cover Remove the cartridge Use a slightly damp cloth to clean the e...

Страница 47: ...printer compartment cover Move the cartridge to the left hand side of the machine Lift the hinged metal plate using the lever located on the right hand side of the machine Clean the optical scanner with a cloth dampened with a product specially designed for cleaning glass Then carefully wipe it dry Do not pour or spray cleaning fluid directly onto the glass Lower the hinged plate and close the pri...

Страница 48: ...d to print received faxes or photocopies becomes jammed the display shows PAPER ERROR PRESS First try ejecting the paper by pressing the Stop button If the paper does not come out automatically Remove any paper still in the feeders Lift the printer compartment cover Press down the green lever on the left hand side of the machine and remove the jammed paper 48 ...

Страница 49: ...mmunication speed 14400 9600 4800 bps Compression method MH MR MMR P Po ow we er r f fe ea at tu ur re es s Power supply 220 240 VAC 50 60Hz Power consumption 7W standby 35vv max O Op pt ti ic ca al l s sc ca an nn ne er r f fe ea at tu ur re es s Scanning method CIS Reading resolution horizontal 8 pixel mm vertical STANDARD 3 85 lines mm vertical FINE 7 7 lines mm P PC C f fe ea at tu ur re es s ...

Страница 50: ...rating from 15 C to 45 C transport from 0 C to 45 C storage and parking Relative humidity 15 85 operating storage parking 5 95 transport ITU TS format Test Sheet No 1 Slerexe Letter in standard resolution with MH compression R TTE This product is intended to be connected to analogue networks and private switching systems in the United Kingdom This product complies with the essential requirements o...

Страница 51: ...ng 19 Document retransmission on off 18 Enter fax number 14 name 14 Error codes 41 Error messages 42 Extension telephone change remote start code 32 receiving a fax call 32 ECM mode on off 34 Fax contrast and resolution 16 delayed faxing 19 dial and hear progress 17 dial using handset 18 enter name and number 14 from memory 20 header 15 receiving 21 redial 18 send 16 17 stored 20 tones on off 33 H...

Страница 52: ...nge details 19 send 19 Print area 30 Print head 44 Print quality set 30 test 13 Receiving document longer than paper size 31 faxes 21 Redial automatic re dialling 18 last number 18 Remote start 32 Reports activity 25 automatic printing 26 delayed transmission 25 broadcasting 25 transmission 25 power failure 25 request print outs 26 Resolution 16 Ringer volume 31 Safety 9 Setting up 10 Send fax 16 ...

Страница 53: ...arter print cartridge 12 Switchboard set access number 37 set dial mode 37 switch dialling mode 38 Technical information 49 Telephone line cord 10 Time 14 Tones on off 33 Volume buzzer 33 loudspeaker 33 ringer 31 Code 293321Z ...

Страница 54: ...itish Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract British Telecommunications plc 2000 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 Designed by The Olivetti Printed in Thailand Printed on paper which meets international environmental standards PaperJet 55E user guide 4 03 1 ...

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