Help
Further help and advice for SMS related queries on BT lines:
BT Residential customers – call 151, choose option 2, when prompted by the Fault
Management Service select option 2, input your phone number on the handset and wait
to speak to a customer adviser.
BT Business customers – call 154, choose option 2, when prompted by the Fault
Management Service select option 2, input your phone number on the handset and wait
to speak to a customer adviser.
For other telephone service providers please contact their customer services.
General sales enquiries:
BT Residential lines – call 150. BT Business lines – call 152.
For other telephone service providers please contact their customer services.
Billing enquiries:
Refer to the telephone number shown on your telephone bill.
Other functions and services available from the SMS service
By sending the following commands to the BT text self administration facility you can
control functions and capabilities in your SMS phone and the way messages are handled.
Press
Menu
. Press
Menu
again
to select
SMS
. Press
OK
to select
Write message
.
Type in the following commands (depending upon what you wish to do) and press
Options
then
OK
to send to 00000.
This will enable you to opt out from receiving voice text messages.
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BT Calypso 225 – Edition 03 – 20.10.05 – 6875
If you experience any problems, please call the Helpline on
0870 605 8047
