14
Connect other computers and devices
If you’re using wireless, many things can affect a wireless connection
You could have a problem with interference on your wireless signal, your computer
settings or where your computer and Hub are placed. Keep your Hub and computer
wireless device away from large metal objects (such as PC cabinets or metal shelving),
which restrict the wireless signal and reduce connection speed and reliability.
These tips may help.
•
Check that your computer’s wireless is turned on. Some laptops have a small switch
or you might need to turn it on from within your wireless software – please see your
computer manual for help
•
If you’re using a wireless adapter, check it’s correctly connected and installed
•
Check your wireless connection software – it should show if your computer’s
connected to your Hub. Try hovering your mouse or cursor over the icons in your
computer’s system tray (usually on the lower right-hand corner of the screen) – one
of these may show if your wireless is connected. Click or right-click on this to launch
wireless manager
If you still can’t get a wireless connection…
•
Try moving your computer closer to your Hub
•
Move your computer and Hub away from large electrical appliances
•
Temporarily turn off other wireless devices, such as wireless TV/video senders or
security cameras
•
If you’ve a desktop PC, check if the wireless adapter’s at the back – the signal will be
obstructed. To help improve the connection, try putting your PC on (not beneath)
your desk or inserting a wireless card in the front of your PC. Even better, consider
getting a longer Ethernet cable to plug into your Hub and computer – you can get
these from www.businessdirect.bt.com or high street computer shops
•
If you’ve a laptop with an internal wireless card, consider getting an external adapter
with wireless ‘n’ technology. (Some of the latest laptops have wireless ‘n’ technology,
but if your laptop’s over a year old it’s likely to have ‘g’ technology, which has a lower
speed and range.)
