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Troubleshooting

> If You Are Having Difficulty with Your Machine

If You Are Having Difficulty with Your Machine

This chapter explains how to resolve typical problems you may encounter when using the printer. If you have any
problems with the printer, first make sure you have performed the following tasks correctly:
•

Connect the printer to a computer using a USB cable or install the battery.

•

Connect the AC Adapter (Optional). For more information, see

Related Information

.

•

Connect the Car Adapter (Optional). For more information, see

Related Information

.

•

Remove all protective packaging from the printer.

•

Install and select the correct printer driver. For more information, see

Related Topics

.

•

Connect the printer to a computer or mobile device. For more information, see

Related Information

.

•

Close the Roll Compartment Cover completely.

•

Insert the media correctly. For more information, see

Related Information

.

If you still have problems, see

Related Information

. If after reading the topics you are unable to resolve the

problem, visit the Brother support website at

support.brother.com

Related Information

•

Troubleshooting

Related Topics:

•

Charge the Battery

•

Install the Battery

•

Connect the Printer to a Computer Using a USB Cable

•

Connect the Printer to a Mobile Device Using NFC (Android)

•

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Содержание RJ-3230B

Страница 1: ...User s Guide RJ 3230B RJ 3250WB 2021 Brother Industries Ltd All rights reserved ...

Страница 2: ... to a Mobile Device Using NFC Android 39 Create and Print Labels Using Your Computer 40 Create Labels Using P touch Editor Windows 41 Main Window of P touch Editor Express Mode Windows 42 Main Window of P touch Editor Professional Mode Windows 43 Main Window of P touch Editor Snap Mode Windows 44 Print Labels Using P touch Editor Windows 45 Insert the Date and Time into a Label 46 Create Labels an...

Страница 3: ...Certificate 94 Create a Self signed Certificate 95 Create CSR and Install a Certificate from a Certificate Authority CA 96 Import and Export the Certificate and Private Key 100 Import and Export a CA Certificate 103 Manage Multiple Certificates 106 Use SSL TLS 107 Introduction to SSL TLS 108 Manage Your Network Machine Securely Using SSL TLS 111 Print Documents Securely Using SSL TLS 116 Use SNMPv...

Страница 4: ...tion 175 Reset the Printer 176 Battery Charger Optional Problems 177 Active Docking Station Optional Problems 178 Linerless Platen Upgrade Optional Problems 179 Appendix 180 Specifications 181 Software Development Kit 184 Optional Accessories 185 Battery Charger Optional PA BC 003 186 Label Peeler Optional PA LP 007 192 Linerless Platen Upgrade Optional PA LPR 004 197 Single Active Docking Station...

Страница 5: ...e Before You Use Your Brother Machine Before You Use Your Brother Machine Definitions of Notes Safety Precautions General Precautions Trademarks and Licenses Open Source Licensing Remarks Important Note 1 ...

Страница 6: ...voided may result in minor or moderate injuries IMPORTANT IMPORTANT indicates a potentially hazardous situation which if not avoided may result in damage to property or loss of product functionality NOTE NOTE specifies the operating environment conditions for installation or special conditions of use The tips icon indicates helpful hints and supplementary information Bold Bold style identifies but...

Страница 7: ...heck the orientation of the rechargeable battery before inserting it and do not try to force the rechargeable battery into your printer Charging the rechargeable battery with the polarity reversed could cause an abnormal chemical reaction within the rechargeable battery or abnormal current flow during discharge DO NOT directly connect the rechargeable battery to a household electrical supply Liqui...

Страница 8: ...re it is exposed to rain or moisture In an extremely dusty location In an environment where the temperature is less than 4 F 20 C or greater than 131 F 55 C for operation such as near open flames heaters or in direct sunlight In a closed car in direct sunlight In a location where condensation may form DO NOT touch the AC Adapter and the product during a thunderstorm DO NOT touch any connection por...

Страница 9: ...cable instructions DO NOT touch the Print Head and metal parts surrounding the Print Head If the printer is used for a long period of time the highlighted printer parts may get hot enough to cause a low temperature burn Rechargeable Li ion Battery If liquid from the battery gets onto skin or clothes immediately rinse with water AC Adapter Optional Car Adapter Optional Make sure you can always acce...

Страница 10: ...DC connector or USB port The connector and ports could be damaged DO NOT store the printer in an area exposed to high temperatures high humidity direct sunlight or dust These could cause discoloration or a malfunction Related Information Before You Use Your Brother Machine 6 ...

Страница 11: ...oft dry cloth to clean the printer When not in use for a period of time remove the Label Roll from the printer Always keep the Roll Compartment Cover closed when printing This printer uses thermal paper If the printed paper is marked with ink for example written on or stamped the ink may cause the printed text to fade or become discolored In addition the applied ink may take some time to dry Print...

Страница 12: ...tered trademark of Wi Fi Alliance Wi Fi Protected Setup is a trademark of Wi Fi Alliance Mozilla and Firefox are registered trademarks of the Mozilla Foundation QR Code Generating Program Copyright 2008 DENSO WAVE INCORPORATED BarStar Pro Encode Library PDF417 Micro PDF417 DataMatrix MaxiCode AztecCode GS1 Composite GS1 Databar Code93 MSI Plessey POSTNET Intelligent Mail Barcode Copyright 2007 AIN...

Страница 13: ...Remarks Open Source Licensing Remarks This product includes open source software To see the Open Source Licensing Remarks go to your model s Manuals page on the Brother support website at support brother com Related Information Before You Use Your Brother Machine 9 ...

Страница 14: ...er s operating system your product model and software version Before using the printer make sure you read all the documents included with the printer for information about safety and operation The printer shown in the illustrations may be different from your printer The available supplies may vary depending on your country or region We recommend using the latest version of P touch Editor To keep y...

Страница 15: ...inter Set Up Your Printer Parts Description Control Panel Overview LCD Overview LED Patterns and Indications Install the Battery Charge the Battery Turn Power On Off Set the Language Load the Roll Attach the Belt Clip 11 ...

Страница 16: ...B TypeC Port 8 Shoulder Strap Slots 9 Control Panel 10 Near Field Communication NFC Sensor 11 Battery Compartment 12 Docking Station Terminal Cover 13 DC Connector Cover 14 DC Connector 15 Belt Clip Hook The serial number and MAC address labels are located on the base of the printer 1 2 XXXXXXXXXXXX XXXXXXXXXXXX 1 Serial number 2 MAC address Related Information Set Up Your Printer Related Topics C...

Страница 17: ...ration Enter the menu selection mode While the printer is turned on press the Menu b Select button Select the menu option When the menu is displayed press the Menu b Select button to select the next option Execute a file stored in the mass storage area If you press this button while the printer is running in mass storage mode you can execute a command file stored in the mass storage area For more ...

Страница 18: ...l turn itself off automatically after the selected period of inactivity Start the printer in mass storage mode If you press and hold the Power button while also pressing the Menu b Select button the printer starts in mass storage mode For more information see Related Topics Related Information Set Up Your Printer Related Topics LCD Overview LED Patterns and Indications Print Using the USB Interfac...

Страница 19: ...er is connected to the wireless network Your printer is searching for a wireless network 6 Bluetooth Indicates if Bluetooth is on When the icon is flashing the printer is automatically re pairing For more information see Related Topics 7 Battery health level The Battery health level icon does not appear when charging is not possible Message Icon Condition BatteryHealth Excellent No problems The ba...

Страница 20: ...or below 32 F 0 C No icon Charging is finished or paused 9 Battery level Indicates the remaining battery level Full High Half Low 10 Printer status Displays the printer status Related Information Set Up Your Printer Related Topics Communication Settings of the Printer Setting Tool Windows 16 ...

Страница 21: ...ff Not charging when power is turned off Battery level Half or more Charging complete when power is turned on Power on Not charging when power is turned on Charging Boot mode If the indicator is lit in red Boot mode contact Brother Customer Service Flashing rapidly every two seconds Battery level low Flashing once every three seconds Sleep mode and charging Sleep mode Roll end error Feed error Cov...

Страница 22: ... error Battery error if the battery is not fully charged after the specified amount of time Set clock error Remaining battery error The peeler function cannot be used due to strong ambient light Related Information Set Up Your Printer 18 ...

Страница 23: ...ou charge the Rechargeable Li ion battery PA BT 006 either in the printer or on the battery charger before initial use 1 Unlock the battery and then remove it 2 Remove the insulating sheet 3 Insert the battery until it locks into place Related Information Set Up Your Printer 19 ...

Страница 24: ...r when both the battery is installed and the AC Adapter or Car Adapter is connected charging may stop even if the battery is not fully charged Battery Characteristics To ensure the highest performance and longest life from the battery Do not use or store the battery in a location exposed to extreme high or low temperatures as it may deteriorate more quickly Remove the battery when storing the prin...

Страница 25: ... DC power outlet cigarette lighter or similar to charge the rechargeable battery The Car Adapter is an optional accessory 1 Make sure that the battery is installed in the printer 2 Connect the Car Adapter PA CD 600CG PA CD 600CGS PA CD 600WR to the vehicle s 12 V DC power outlet 3 Open the DC Connector Cover and connect the Car Adapter to the printer a a Car Adapter Charge the Battery Using the Ba...

Страница 26: ... LCD Overview Single Active Docking Station Optional PA CR 005 4 bay Active Docking Station Optional PA 4CR 003 Battery Charger Optional PA BC 003 22 ...

Страница 27: ... off the printer press until the message System Off appears on the LCD NOTE When the printer is connected to the AC Adapter it turns on automatically by default Do not remove the battery until the LCD turns off when the AC Adapter is not connected to the printer and the AC power outlet Related Information Set Up Your Printer 23 ...

Страница 28: ...Language 1 Press the Menu b Select button to select the Settings menu and then press the Feed OK button 2 Select Language and then press the Feed OK button 3 Select a language and then press the Feed OK button Related Information Set Up Your Printer 24 ...

Страница 29: ...elease Lever to open the Roll Compartment Cover a a Roll Cover Release Lever 2 Slide both Roll Guides outward 3 Make sure that the roll is correctly aligned and then insert it into the Roll Compartment NOTE If the core of the roll is protruding flatten the edges before setting as illustrated a a Print surface faces outward on the roll 4 Close the Roll Compartment Cover until it locks into place 25...

Страница 30: ...ay be supplied with your printer To purchase additional Media Roll Holders contact your local Brother dealer To check which media core sizes each Media Roll Holder supports check the information on the center of the Media Roll Holder If using multi size Media Roll Holders make sure the same size sides face each other when attached to the Roll Guides 1 Push the Roll Cover Release Lever to open the ...

Страница 31: ...on the Roll Holder Stop as shown in the illustration 2 Extend the Roll Guides outward and attach the Roll Holder Stop to the innermost part of the groove The Roll Holder Stop is compatible with the 3 inch roll Attach the Roll Holder Stop with the Roll Guides extended outward The Roll Holder Stop can be attached to either side of the groove Attach the Roll Holder Stop to prevent surplus air from ac...

Страница 32: ...rinter Setting Tool the Tear Bar setting is not available To adjust the cutting position open the Printer Setting Tool go to Print Position Sensors in the Device Settings and then enter the setting you want in the Tear Adjust field For more information see Related Topics Related Information Set Up Your Printer Related Topics Device Settings of the Printer Setting Tool Windows 28 ...

Страница 33: ... shown a a Belt Clip Hook 2 Attach the Belt Clip to your belt as illustrated Make sure you attach the Belt Clip securely to the printer To detach the Belt Clip reverse the installation procedure We recommend using a belt that is less than 0 2 5 mm thick and less than 1 7 8 47 63 mm wide Related Information Set Up Your Printer 29 ...

Страница 34: ...Home Install Software Install Software Install Printer Drivers and Software on a Computer Connect the Printer to a Computer or Mobile Device 30 ...

Страница 35: ...the printer to a computer using a wireless connection we recommend the following Make a note of the SSID Network Name and Password Network Key of the wireless network in advance If you cannot find this information contact your network administrator or wireless router access point manufacturer To connect the printer to a computer using Wireless Direct select the USB connection during the installati...

Страница 36: ...st version Printer Setting Tool Specifies the printer s settings from a computer Communication Settings Device Settings P touch Template Settings Paper Size Setup BRAdmin Light Finds the printer on your network and allows you to configure basic settings from your computer BRAdmin Professional Finds the printer on your network and allows you to configure basic settings and updates from your compute...

Страница 37: ...ce Connect the Printer to a Computer or Mobile Device Connect the Printer to a Computer Using a USB Cable Connect the Printer to a Computer Using Wi Fi Connect the Printer to a Computer Using Bluetooth Connection Connect the Printer to a Mobile Device Using NFC Android 33 ...

Страница 38: ...t the Printer to a Computer Using a USB Cable NOTE The USB TypeC cable is not included 1 Make sure the printer is turned off before connecting the USB cable 2 Connect the USB cable to the USB Port on the printer and then to your computer 3 Turn on the printer Related Information Connect the Printer to a Computer or Mobile Device 34 ...

Страница 39: ...ower button to turn off the printer 2 Press and hold the Feed OK button and the Power button for about five seconds The LED indicator starts flashing green 3 While pressing the Power button press the Feed OK button twice 4 Release the Power button To achieve the best results with normal everyday printing use the printer as close to the Wi Fi router access point as possible with minimal obstruction...

Страница 40: ...to select the WLAN menu and then press the Feed OK button b Press the Menu b Select button to select the Mode menu and then press the Feed OK button c Select Direct and then press the Feed OK button The Wireless Direct icon appears on the LCD Using a Windows computer a Connect the printer and computer using a USB cable b Start the Printer Setting Tool on your computer and click the Communication S...

Страница 41: ...s point 3 Press the WPS button on your Wi Fi router access point 4 On the printer press the Menu b Select button to select the WLAN menu and then press the Feed OK button 5 Press the Menu b Select button to select the WPS menu and then press the Feed OK button 6 Select Button Push or PIN Code menu and then press the Feed OK button For more information see the instructions provided with your Wi Fi ...

Страница 42: ...its of the printer s serial number You can find the serial number label on the base of the printer Bluetooth communication is now available NOTE You can also change the printer s communication settings using the Printer Setting Tool For more information see Related Information By default Bluetooth mode is set to Classic LE so two identical Bluetooth names for Classic and Low Energy may appear in y...

Страница 43: ...s will vary depending on your model and region 1 Confirm that the printer s Bluetooth settings and the mobile device s Bluetooth and NFC settings are enabled 2 Touch your mobile device to the printer The printer s Bluetooth mode must be set to Classic LE Classic or Low Energy Not all Android devices may connect to your printer successfully Related Information Connect the Printer to a Computer or M...

Страница 44: ...uter Create and Print Labels Using Your Computer Create Labels Using P touch Editor Windows Print Labels Using P touch Editor Windows Create Labels and Print without Installing Software and Drivers Print Labels Using the Printer Driver Windows 40 ...

Страница 45: ...Editor or double click the P touch Editor icon on the desktop P touch Editor starts 2 Do one of the following To open an existing layout click Open 1 To connect a preset layout to a database select the check box next to Connect Database 2 To create a new layout double click the New Layout pane 3 or click the New Layout pane 3 and then click To create a new layout using a preset layout double click...

Страница 46: ... Editor Express Mode Windows Main Window of P touch Editor Express Mode Windows Express mode allows you to quickly create layouts including text and images 1 1 2 3 4 1 Edit Buttons 2 Print Button 3 Operation Mode Selection Buttons 4 Property Palettes Related Information Create Labels Using P touch Editor Windows 42 ...

Страница 47: ... Mode Windows Main Window of P touch Editor Professional Mode Windows Professional mode allows you to create layouts using a wide range of advanced tools and options 1 2 3 4 5 1 Print Menu 2 Property Palettes 3 Sidebar 4 Operation Mode Selection Buttons 5 Edit Toolbars Related Information Create Labels Using P touch Editor Windows 43 ...

Страница 48: ...h Editor Windows Main Window of P touch Editor Snap Mode Windows Main Window of P touch Editor Snap Mode Windows Snap mode allows you to capture all or a portion of your computer screen and print it as an image Related Information Create Labels Using P touch Editor Windows 44 ...

Страница 49: ...gs in the Print screen before printing Click File Print from the menu bar or click Print Professional Mode Configure the settings in the Print screen before printing Click File Print from the menu bar or click Click to start printing without changing the settings Snap Mode Enter the text and then click Related Information Create and Print Labels Using Your Computer Insert the Date and Time into a ...

Страница 50: ...h Editor menu bar to display the Date and Time Properties dialog box 3 Select the date format you want to use The date and time inserted into the label will be printed using the printer s default character size Because the character size is determined by the size of the date and time object adjust the object to the size you want in P touch Editor before transferring the label layout to the printer...

Страница 51: ...r Computer Create Labels and Print without Installing Software and Drivers Create Labels and Print without Installing Software and Drivers Print Using the USB Interface Mass Storage Mode Print Image Data without Using the Printer Driver 47 ...

Страница 52: ...r s mass storage area appears as a folder on the computer s or device s screen If the mass storage area does not appear automatically see the instructions for the operating system of your computer or mobile device for information about accessing the mass storage area 4 Drag and drop the file you want to copy to the mass storage area 5 Press the Menu b Select button The command file is executed The...

Страница 53: ...PEG image the dithering process may produce a fuzzy image To improve the image quality try to turn off any preprocessing of the JPEG image Only JPEG images can be printed Limited to files with the jpg extension The maximum file size is 15 8 MB The maximum resolution is as follows Height Width 24000 dots 576 dots If these limits are exceeded the data received by the printer is discarded and not pri...

Страница 54: ... computer 2 Open the document you want to print 3 Select the print command in your application 4 Select your printer and then click the printing properties or preferences button The printer driver window appears 5 Change the printer driver settings if needed 6 Click OK 7 Complete your print operation Related Information Create and Print Labels Using Your Computer 50 ...

Страница 55: ...Home Print Labels Using Mobile Devices Print Labels Using Mobile Devices Available Software AirPrint Overview Transfer Templates Created on a Computer to the Printer Using a Mobile Device 51 ...

Страница 56: ... free Brother app from the App Store AirPrint RJ 3250WB Allows you to print from an Apple device iPad iPhone or iPod touch without installing additional software Mobile Deploy Allows you to perform updates for the settings and firmware of printers using a mobile device This software will send printer update files uploaded to DropBox or an HTTP S server to target printers Download this free Brother...

Страница 57: ...b pages and documents from your iPad iPhone and iPod touch without the need to install a driver For more information visit Apple s website Use of the Works with Apple badge means that an accessory has been designed to work specifically with the technology identified in the badge and has been certified by the developer to meet Apple performance standards Related Information Print Labels Using Mobil...

Страница 58: ... service and then use the sharing function of the mobile device to share the file Send the file as an email attachment from the computer to the mobile device and then save the file to the mobile device 3 Connect the printer to your mobile device and then start Mobile Transfer Express The template data appears 4 Select the template you want to print and then transfer the template to the printer To ...

Страница 59: ...r Manager Windows Transfer Templates to the Printer P touch Transfer Manager Windows Transfer Templates to the Printer Using P touch Transfer Manager Windows Distribute Templates to be Transferred to Users Without Using P touch Transfer Manager Windows 55 ...

Страница 60: ... Windows Transfer Templates to the Printer Using P touch Transfer Manager Windows Notes on Using P touch Transfer Manager Windows Transfer Templates from the Computer to the Printer Windows Back up Templates or Other Data Saved in the Printer Windows Delete Printer Data Windows Create Transfer Files and Transfer Package Files Windows 56 ...

Страница 61: ...ckgrounds specified with P touch Editor are not compatible with the printer The P touch Editor layout using the split printing function enlarging the label and printing it on two or more labels cannot be transferred Only the portion of the label within the printable area is printed Fields overflowing the print area may not be printed completely Transferring Templates The printed label may differ f...

Страница 62: ... templates and other data to the printer and save backups of your data on the computer To use P touch Transfer Manager you must first transfer templates created in P touch Editor to P touch Transfer Manager Related Information Transfer Templates to the Printer Using P touch Transfer Manager Windows Transfer the Template to P touch Transfer Manager Windows Main Window of P touch Transfer Manager Wi...

Страница 63: ...ditor or double click the P touch Editor icon on the desktop Windows 8 1 Windows Server 2012 Windows Server 2012 R2 Click the P touch Editor icon on the Apps screen or double click the P touch Editor icon on the desktop Windows 7 Click Start All Programs Brother P touch P touch Editor or double click the P touch Editor icon on the desktop P touch Editor starts 2 Open the template you want or creat...

Страница 64: ...eview Displays a preview of the templates in the templates list 5 Folder List Displays a list of folders and printers When you select a folder the templates in the selected folder appear in the template list If you select a printer the current templates and other data stored in the printer appear 6 Toolbar Provides access to frequently used commands Toolbar Icons Icon Button name Function Transfer...

Страница 65: ...e printer and saves it on the computer Open Opens the selected template Search Allows you to search for templates or other data registered to P touch Library Display Style Changes the file display style Related Information Transfer Templates from the Computer to the Printer Windows 61 ...

Страница 66: ...plates from a mobile device to the printer see Related Information 1 Connect the printer and the computer using a USB cable and then turn on the printer The printer model name appears next to a printer icon in the folder view If you select the printer in the folder view the current templates and other data stored in the printer appear If a printer is disconnected or offline it does not appear in t...

Страница 67: ... Assign number memory location in the printer when it is placed in the new folder Data type Maximum number of transferable items Restriction details Template 255 Each template can contain a maximum of 255 objects Database 255 Only CSV files can be transferred Each CSV file can contain a maximum of 65000 records Image transferred symbols 255 Only BMP files can be transferred Monochrome BMP files ar...

Страница 68: ...then select the Key Assign number you want Except for the data in databases all data transferred to the printer is assigned a key number If the template or other data transferred to the printer has the same key number as another template already saved in the printer the new template overwrites the old one You can confirm the assigned template numbers saved in the printer by backing up the template...

Страница 69: ...u want to transfer and then click Transfer Multiple items and folders can be selected and transferred in one operation 8 Click OK The selected items are transferred to the printer Related Information Transfer Templates from the Computer to the Printer Windows Related Topics Transfer Templates Created on a Computer to the Printer Using a Mobile Device 65 ...

Страница 70: ... computer and the printer and turn on the printer The printer model name appears next to a printer icon in the folder view If you select the printer in the folder view the current templates and other data stored in the printer appear 2 Select the printer to back up from and then click Backup A confirmation message appears 3 Click OK A new folder is created under the printer in the folder view The ...

Страница 71: ...ta saved on the printer do the following 1 Connect the computer and the printer and turn on the printer The printer model name appears next to a printer icon in the folder view 2 Right click the printer and then select the Delete All menu A confirmation message appears 3 Click OK All templates and other data saved on the printer are deleted Related Information Transfer Templates to the Printer Usi...

Страница 72: ...r Package Files Windows Use P touch Transfer Manager to save template data created using P touch Editor in BLF or PDZ format and transfer the files in this format to a printer from a computer or mobile device You can also print files in the BLF format using mass storage mode Template Transfer Method File Format From a mobile device Using Mobile Transfer Express via USB PDZ via Wi Fi RJ 3250WB BLF ...

Страница 73: ...the P touch Transfer Manager window and then select the template to save You can select multiple templates at the same time 3 Click File Save Transfer File NOTE The Save Transfer File button appears when the printer is disconnected from the computer or offline If you click the Save Transfer File button after selecting Configurations all templates in the folder are saved as the Transfer file BLF or...

Страница 74: ...itor P touch Transfer Manager Transfer Express xxx lbx xxx lbx xxx pdz 1 2 3 4 5 P touch Transfer Express xxx pdz Administrator Tasks User Tasks Administrator Tasks Preparing P touch Transfer Express Transfer the Template to P touch Transfer Manager Save the Template as a Transfer Package File PDZ Distribute the Transfer Package File PDZ and P touch Transfer Express to Others Preparing P touch Tra...

Страница 75: ...ransfer Express save the template as a Transfer Package file PDZ 1 Select the Configurations folder in the P touch Transfer Manager window 2 Select the templates you want to distribute 3 Click File Save Transfer File The Save Transfer File option appears only if the printer is disconnected from the computer or offline If you click the Save Transfer File option after selecting the Configurations fo...

Страница 76: ...inistrator to send the Transfer Express folder In this case you can simply move the distributed Transfer Package file to the downloaded folder and then double click PtTrExp exe 1 Move the Transfer Package file PDZ to the downloads folder 2 Distribute all the files in the downloads folder to others User Tasks Transfer the Transfer Package File PDZ to Your Printer Do not turn off the power when tran...

Страница 77: ...DZ within the folder containing the PtTrExp exe file click Transfer To transfer multiple Transfer Package files PDZ within the folder containing the PtTrExp exe file do the following a Click Browse b Select the Transfer Package file you want to transfer and then click Open c Click Transfer d Click Yes 5 When completed click OK Related Information Transfer Templates to the Printer P touch Transfer ...

Страница 78: ...Manage Templates P touch Library Store or Manage Templates P touch Library Edit Templates Using P touch Library Windows Print Templates Using P touch Library Windows Search Templates Using P touch Library Windows 74 ...

Страница 79: ...ndows 7 Click Start All Programs Brother P touch P touch Tools P touch Library The main window appears Overview of the Toolbar Icons Icon Button name Function Open Opens the selected template Print Prints the selected template with the printer Search Allows you to search for templates registered to P touch Library Display Style Changes the file display style 2 Select the template you want to edit ...

Страница 80: ...lick Start Brother P touch P touch Library Windows 8 1 Windows Server 2012 Windows Server 2012 R2 Click the P touch Library icon on the Apps screen Windows 7 Click Start All Programs Brother P touch P touch Tools P touch Library The main window appears 2 Select the template you want to print and then click Print The connected printer prints the template Related Information Store or Manage Template...

Страница 81: ...16 Windows Server 2019 Click Start Brother P touch P touch Library Windows 8 1 Windows Server 2012 Windows Server 2012 R2 Click the P touch Library icon on the Apps screen Windows 7 Click Start All Programs Brother P touch P touch Tools P touch Library The main window appears 2 Click Search The Search dialog box appears 3 Specify the search criteria The following search criteria are available 77 ...

Страница 82: ...earch for a template by specifying the file type Size Search for a template by specifying the file size Date Search for a template by specifying the file date 4 Click Begin Search The search begins and the search results are displayed 5 Close the Search dialog box To confirm the search results click Search Results in the folder view You can register templates to P touch Library by dragging and dro...

Страница 83: ...Home Network Network Important Information for Security Wireless Network Settings Network Features Brother Management Tools 79 ...

Страница 84: ... a separate firewall or other means in order to prevent information leaks due to inadequate settings or unauthorized access by malicious third parties If there is a signal in the vicinity wireless LAN allows you to freely make a LAN connection However if security settings are not correctly configured the signal may be intercepted by malicious third parties possibly resulting in Theft of personal o...

Страница 85: ...Home Network Wireless Network Settings Wireless Network Settings Related Models RJ 3250WB Use the Wireless Network Enable Disable Wi Fi 81 ...

Страница 86: ...Home Network Wireless Network Settings Use the Wireless Network Use the Wireless Network Related Models RJ 3250WB Before Configuring Your Machine for a Wireless Network 82 ...

Страница 87: ...e to these factors wireless may not be the best method of connection for all types of documents and applications If there is a signal in the vicinity wireless LAN allows you to freely make a LAN connection However if security settings are not correctly configured the signal may be intercepted by malicious third parties possibly resulting in Theft of personal or confidential information Improper tr...

Страница 88: ...d Models RJ 3250WB 1 Press the Menu b Select button to select the WLAN menu and then press the Feed OK button 2 Do one of the following To enable Wi Fi select On To disable Wi Fi select Off 3 Select On Off and then press the Feed OK button Related Information Wireless Network Settings 84 ...

Страница 89: ...Home Network Network Features Network Features Synchronize Time with the SNTP Server Using Web Based Management 85 ...

Страница 90: ... Network Time Protocol SNTP is used to synchronize the time used by the machine for authentication with the SNTP time server You can automatically or manually synchronize the machine s time with the Coordinated Universal Time UTC provided by the SNTP time server Configure Date and Time Using Web Based Management Configure the SNTP Protocol Using Web Based Management 86 ...

Страница 91: ...s IP address For example https 192 168 1 2 3 If required type the password in the Login field and then click Login The default password to manage this machine s settings is located on the back of the machine and marked Pwd 4 Go to the navigation menu and then click Administrator Date Time Start from if the navigation menu is not shown on the left side of the screen 5 Verify the Time Zone settings ...

Страница 92: ...ox click Advanced Settings 8 Configure the settings Option Description Status Displays whether the SNTP protocol is enabled or disabled Synchronization Status Confirm the latest synchronization status SNTP Server Method Select AUTO or STATIC AUTO If you have a DHCP server in your network the SNTP server will obtain the address from that server automatically STATIC Type the address you want to use ...

Страница 93: ... Tools Brother Management Tools Use one of Brother s management tools to configure your Brother machine s network settings Go to your model s Downloads page at support brother com to download the tools Related Information Network 89 ...

Страница 94: ...Home Security Security Before Using Network Security Features Configure Certificates for Device Security Use SSL TLS Use SNMPv3 Use IEEE 802 1x Authentication for a Wired or a Wireless Network 90 ...

Страница 95: ...rity and encryption protocols available today These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorized access to the machine We recommend disabling the FTP server and TFTP protocols Accessing the machine using these protocols is not secure Related Information Security 91 ...

Страница 96: ... TLS You must use Web Based Management to configure a certificate Supported Security Certificate Features Step by Step Guide for Creating and Installing a Certificate Create a Self signed Certificate Create CSR and Install a Certificate from a Certificate Authority CA Import and Export the Certificate and Private Key Import and Export a CA Certificate Manage Multiple Certificates 92 ...

Страница 97: ...rtificate from a CA or if you want to use a certificate from an external trusted CA When using a Certificate Signing Request CSR from this print server When importing a certificate and a private key Certificate Authority CA Certificate To use a CA certificate that identifies the CA and owns its private key you must import that CA certificate from the CA before configuring the security features of ...

Страница 98: ...te from a Certificate Authority CA Option 1 Self Signed Certificate 1 Create a self signed certificate using Web Based Management 2 Install the self signed certificate on your computer Option 2 Certificate from a CA 1 Create a Certificate Signing Request CSR using Web Based Management 2 Install the certificate issued by the CA on your Brother machine using Web Based Management 3 Install the certif...

Страница 99: ...tings is located on the back of the machine and marked Pwd 4 Go to the navigation menu and then click Network Security Certificate Start from if the navigation menu is not shown on the left side of the screen 5 Click Create Self Signed Certificate 6 Enter a Common Name and a Valid Date The length of the Common Name is less than 64 bytes Enter an identifier such as an IP address node name or domain...

Страница 100: ...a certificate from an external trusted CA you can store the certificate and private key on the machine and manage them by importing and exporting If you do not have a certificate from an external trusted CA create a Certificate Signing Request CSR send it to a CA for authentication and install the returned certificate on your machine Create a Certificate Signing Request CSR Install a Certificate o...

Страница 101: ...etwork Security Certificate Start from if the navigation menu is not shown on the left side of the screen 5 Click Create CSR 6 Type a Common Name required and add other information about your Organization optional Your company details are required so that a CA can confirm your identity and verify it to the outside world The length of the Common Name must be less than 64 bytes Enter an identifier s...

Страница 102: ...016 2019 we recommend using the Web Server for the certificate template to securely create the Client Certificate If you are creating a Client Certificate for an IEEE 802 1x environment with EAP TLS authentication we recommend using User for the certificate template Related Information Create CSR and Install a Certificate from a Certificate Authority CA 98 ...

Страница 103: ...able a NetBIOS name you can type another name such as SharedPrinter instead of the IP address For example https SharedPrinter If you enable a NetBIOS name you can also use the node name For example https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report 3 If required type the password in the Login field and then click Login The default password to manage this machin...

Страница 104: ...Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them Import a Certificate and Private Key Export the Certificate and Private Key 100 ...

Страница 105: ...name you can also use the node name For example https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report 3 If required type the password in the Login field and then click Login The default password to manage this machine s settings is located on the back of the machine and marked Pwd 4 Go to the navigation menu and then click Network Security Certificate Start from i...

Страница 106: ...xxx The NetBIOS name can be found in the Network Configuration Report 3 If required type the password in the Login field and then click Login The default password to manage this machine s settings is located on the back of the machine and marked Pwd 4 Go to the navigation menu and then click Network Security Certificate Start from if the navigation menu is not shown on the left side of the screen ...

Страница 107: ...Certificates for Device Security Import and Export a CA Certificate Import and Export a CA Certificate You can import export and store CA certificates on your Brother machine Import a CA Certificate Export a CA Certificate 103 ...

Страница 108: ...ple https SharedPrinter If you enable a NetBIOS name you can also use the node name For example https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report 3 If required type the password in the Login field and then click Login The default password to manage this machine s settings is located on the back of the machine and marked Pwd 4 Go to the navigation menu and then...

Страница 109: ...a NetBIOS name you can also use the node name For example https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report 3 If required type the password in the Login field and then click Login The default password to manage this machine s settings is located on the back of the machine and marked Pwd 4 Go to the navigation menu and then click Network Security CA Certificate...

Страница 110: ...rtificates Maximum Number of Certificates Stored on Brother Machine Self signed Certificate or Certificate Issued by a CA 5 CA Certificate 6 We recommend storing fewer certificates than allowed reserving an empty spot in case of certificate expiration When a certificate expires import a new certificate into the reserved spot and then delete the expired certificate This ensures that you avoid confi...

Страница 111: ...Home Security Use SSL TLS Use SSL TLS Introduction to SSL TLS Manage Your Network Machine Securely Using SSL TLS Print Documents Securely Using SSL TLS 107 ...

Страница 112: ...ocal or wide area network LAN or WAN It works by encrypting data such as a print job sent over a network so anyone trying to capture it will not be able to read it SSL TLS can be configured on both wired and wireless networks and will work with other forms of security such as WPA keys and firewalls Related Information Use SSL TLS Brief History of SSL TLS Benefits of Using SSL TLS 108 ...

Страница 113: ...e little padlock icon in the web browser you are using SSL SSL grew to work with additional applications such as Telnet printer and FTP software in order to become a universal solution for online security Its original design intentions are still being used today by many online retailers and banks to secure sensitive data such as credit card numbers customer records etc SSL TLS uses extremely high ...

Страница 114: ...o the machine SSL s key selling point is that it can be used to print confidential data securely For example an HR department in a large company may be printing wage slips on a regular basis Without encryption the data contained on these wages slips can be read by other network users However with SSL TLS anyone trying to capture the data will see a confusing page of code and not the actual wage sl...

Страница 115: ...curely Using SSL TLS Manage Your Network Machine Securely Using SSL TLS Configure a Certificate for SSL TLS and Available Protocols Access Web Based Management Using SSL TLS Install the Self signed Certificate for Windows users with Administrator Rights 111 ...

Страница 116: ...ad of the IP address For example https SharedPrinter If you enable a NetBIOS name you can also use the node name For example https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report 3 If required type the password in the Login field and then click Login The default password to manage this machine s settings is located on the back of the machine and marked Pwd 4 Go to...

Страница 117: ...ed by default You can change the HTTPS protocol settings using the Web Based Management screen 1 Start your web browser 2 Type https machine s IP address in your browser s address bar where machine s IP address is the machine s IP address 3 If required type the password in the Login field and then click Login The default password to manage this machine s settings is located on the back of the mach...

Страница 118: ...and then right click the Internet Explorer icon that appears on the taskbar Windows 7 Click Start All Programs 2 Right click Internet Explorer and then click Run as administrator If the More option appears click More If the User Account Control screen appears click Yes 3 Type https machine s IP address in your browser s address bar to access your machine where machine s IP address is the machine s...

Страница 119: ...13 Click Yes if the fingerprint thumbprint is correct 14 Click OK Related Information Manage Your Network Machine Securely Using SSL TLS 115 ...

Страница 120: ...Home Security Use SSL TLS Print Documents Securely Using SSL TLS Print Documents Securely Using SSL TLS Print Documents Using SSL TLS 116 ...

Страница 121: ... password in the Login field and then click Login The default password to manage this machine s settings is located on the back of the machine and marked Pwd 4 Go to the navigation menu and then click Network Network Protocol Start from if the navigation menu is not shown on the left side of the screen 5 Make sure the IPP check box is selected If the IPP check box is not selected select the IPP ch...

Страница 122: ...Home Security Use SNMPv3 Use SNMPv3 Manage Your Network Machine Securely Using SNMPv3 118 ...

Страница 123: ...nd version 2c of the SNMP protocol You can use all of your machine s applications in this mode However it is not secure since it will not authenticate the user and data will not be encrypted SNMPv3 read write access and v1 v2c read only access The print server uses the read write access of version 3 and the read only access of version 1 and version 2c of the SNMP protocol When you use the SNMPv3 r...

Страница 124: ...Wireless Network Use IEEE 802 1x Authentication for a Wired or a Wireless Network What Is IEEE 802 1x Authentication Configure IEEE 802 1x Authentication for a Wired or Wireless Network Using Web Based Management Web Browser IEEE 802 1x Authentication Methods 120 ...

Страница 125: ...nd wireless networks that limits access from unauthorized network devices Your Brother machine supplicant sends an authentication request to a RADIUS server Authentication server through your access point or hub After your request has been verified by the RADIUS server your machine can access the network Related Information Use IEEE 802 1x Authentication for a Wired or a Wireless Network 121 ...

Страница 126: ...tps SharedPrinter If you enable a NetBIOS name you can also use the node name For example https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report 3 If required type the password in the Login field and then click Login The default password to manage this machine s settings is located on the back of the machine and marked Pwd 4 Go to the navigation menu and then click...

Страница 127: ...orted network After a few minutes print the Network Configuration Report to check the Wired IEEE 802 1x status Option Description Success The wired IEEE 802 1x function is enabled and the authentication was successful Failed The wired IEEE 802 1x function is enabled however the authentication failed Off The wired IEEE 802 1x function is not available Related Information Use IEEE 802 1x Authenticat...

Страница 128: ...reates an encrypted Secure Sockets Layer SSL Transport Layer Security TLS tunnel between a client and an authentication server for sending a user ID and password PEAP provides mutual authentication between the server and the client The Brother machine supports the following inner authentications PEAP MS CHAPv2 PEAP GTC EAP TTLS Extensible Authentication Protocol Tunneled Transport Layer Security E...

Страница 129: ...Home Update Update Update P touch Editor Update the Firmware 125 ...

Страница 130: ...ws 8 1 Windows Server 2012 Windows Server 2012 R2 Click the P touch Update Software icon on the Apps screen or double click the P touch Update Software icon on the desktop Windows 7 Click Start All Programs Brother P touch P touch Update Software or double click the P touch Update Software icon on the desktop 2 Click the Computer software update icon 3 Select the Printer and Language options using...

Страница 131: ...Related Information Update 127 ...

Страница 132: ...uble click the P touch Update Software icon on the desktop Windows 8 1 Windows Server 2012 Windows Server 2012 R2 Click the P touch Update Software icon on the Apps screen or double click the P touch Update Software icon on the desktop Windows 7 Click Start All Programs Brother P touch P touch Update Software or double click the P touch Update Software icon on the desktop 3 Click the Machine updat...

Страница 133: ... off the printer or disconnect the cable during the update process and data transfer 7 Check the content to be updated and then click Start to begin the update The firmware update begins Related Information Update 129 ...

Страница 134: ...gs Change Printer Settings Using the Printer Setting Tool Windows Apply Setting Changes to Multiple Printers Windows Change Printer Settings Using Web Based Management Confirm Printer Settings Change Printer Settings Using the Printer 130 ...

Страница 135: ...Click the Printer Setting Tool icon on the Apps screen Windows 7 Click Start All Programs Brother Label Mobile Printer Printer Setting Tool The main window appears 3 2 4 5 6 1 1 Printer Lists the connected printers 2 Communication Settings RJ 3250WB Specifies wired LAN wireless LAN Wi Fi and Bluetooth communication settings RJ 3230B Specifies wired LAN and Bluetooth communication settings 3 Device...

Страница 136: ...ply to apply the settings to the printer 6 Click Exit in the main window to finish specifying settings Use the Printer Setting Tool to configure the printer only when the printer is idle The printer may malfunction if you try to configure it while it is processing or printing a print job Related Information Printer Settings Communication Settings of the Printer Setting Tool Windows Device Settings...

Страница 137: ...Bluetooth Tab Settings Dialog Box 1 2 3 4 5 6 7 8 9 10 1 Menu Bar Provides access to various commands grouped under each menu title the File Tools and Help menus according to their functions 2 Device Name Displays the device name 3 Settings Display Change Area Displays the current settings for the selected item 4 Refresh Updates the displayed settings with the most recent information 5 Exit Exits ...

Страница 138: ...inter Save Settings in Command File Saves the specified settings in a command file The file extension is BIN The saved command file can be used with the mass storage mode to apply the settings to a printer If the Disable these settings check box is selected the settings are not saved The following information is not saved with the command file Node name IP address subnet mask and default gateway w...

Страница 139: ...gs are not saved Exported files are not encrypted Tools Menu Options Option Settings Automatically restart the printer after applying new settings If this check box is selected the printer automatically restarts after communication settings are applied If this check box is cleared you must restart the printer manually When configuring multiple printers you can reduce the time needed to change sett...

Страница 140: ...the User name field Path Type the path to the folder on the FTP server where you want to download the update file from Setting file name Specifies the update file name on the FTP server Log Log storage Select whether to export the update log to the FTP server Log storage path of FTP server Type the path to the folder on the FTP server where you want to export the log data NFC Pairing Settings Esta...

Страница 141: ...rowser and then specify the certificate Installation of the authentication certificate can also be performed with the Printer Setting Tool by going to the menu bar File Install Certificates Wireless Settings Communication Mode Displays the available communications modes SSID Network Name Clicking Search displays the available SSIDs in a separate dialog box Channel Displays the automatically select...

Страница 142: ...assword on screen If this check box is selected keys and passwords are displayed in plain non encrypted text Wireless Direct Tab RJ 3250WB Wireless Direct Settings SSID Network Key Generation Select the AUTO or STATIC option SSID Network Name Network Key Specifies the SSID 25 ASCII characters or fewer and the Network Key 63 characters or fewer you want to use in the Wireless Direct mode The defaul...

Страница 143: ...ecurity level when using the Low Energy Only mode Pairing requires user confirmation on printer If this check box is selected when using the Low Energy Only mode it is necessary to perform additional printer button operations when pairing with Low Energy compatible devices Related Information Change Printer Settings Using the Printer Setting Tool Windows 139 ...

Страница 144: ...ot be retrieved the previous settings are displayed If the current settings cannot be retrieved and previous settings were not specified the machine s factory settings appear Settings Dialog Box Menu Bar Basic Tab Advanced Tab Print Position Sensors Tab Display Settings Tab Management Tab Settings Dialog Box 1 2 3 4 5 6 7 8 1 Menu Bar Provides access to various commands grouped under each menu tit...

Страница 145: ... Command File Saves the specified settings in a command file Import Imports an exported file Export Saves the current settings in a file Exit Exits the Device Settings window and returns to the main window of the Printer Setting Tool Maintenance Menu Options You must have administrator privileges for the computer or the printer to display some items Check if you have administrator privileges for t...

Страница 146: ...s disconnected and then reconnected Auto Power Off Specifies the period of time that passes before the printer turns off automatically The printer will automatically enter power off mode when the specified time elapses under the following conditions The printer does not receive data In idle mode Power off mode is cancelled when the following operations are performed A printer button is pushed The ...

Страница 147: ...Specifies the serialize number method for your printed labels Save Printer Print Log Selects whether to save the printer s print log If Disable is selected the Save Print Log in File option cannot be enabled Print Data after Printing Specifies whether print data is erased after printing Linerless Selects to enable support for Linerless rolls Print Position Sensors Tab When you use standard media i...

Страница 148: ...SNTP server Time Zone Sets the time zone Set Clock Sets the date and time LCD Contrast Sets the contrast of the LCD Backlight Timeout Sets the period of time before the backlight turns off if the printer is not used Beeper Select whether the printer beeps when it is turned on or off or if an error occurs Management Tab To display this tab you must have administrator privileges for the computer or ...

Страница 149: ...ence English only You can download the latest version from the Brother support website at support brother com manuals 1 2 3 5 14 4 6 7 8 9 11 12 10 13 15 1 Default Command Mode Specifies the P touch Template mode as the default mode To change the mode select the mode by accessing the Management tab in the Device Settings window 2 Default Template Number Specifies a default template number that the...

Страница 150: ...de is used when feeding data to indicate that the following data should be moved to the next line in a text object Select one of four line feed codes or type the line feed code you want maximum of 20 characters 10 Replace FNC1 Replaces GS codes with FNC1 11 Number of Copies Sets the number of copies maximum of 99 copies 12 Inverted 180 Degrees If this check box is selected the data will be printed...

Страница 151: ...r format 2 New Click this button to display the New dialog box and register a new paper size NOTE Do not register a paper size already registered to avoid incorrect print results To use paper of the same size as one that is currently registered select the size you want from the Currently Registered Paper Sizes list in the Paper Size Setup dialog box and then change and overwrite the settings from ...

Страница 152: ...mmand file The file extension is BIN NOTE When the paper format is registered with the printer and Exit is clicked the Paper Size Setup dialog box appears with the added paper size in the Currently Registered Paper Sizes list If the software is running exit the software and then restart it for the new paper format to appear in the list If the following functions are being used you can quickly appl...

Страница 153: ...n of the reference point point of origin for printing This corrects printing misalignments resulting from differences in printer models or from the fixed margins of some software 2 Tear Adjust Adjust the cutting position when the paper is cut using the Tear Bar 3 Energy Rank Adjust the amount of heat energy from the print head for example with special paper There may be contrast variations in the ...

Страница 154: ... Settings can be specified when Paper Types is set to Media With Marks The settings for Media Sensor Reflective Bar in the Device Settings dialog box can influence the detection and calibration results Make sure you specify the appropriate values Example settings Setting EX1 Setting EX2 Device Settings 2 2 Paper Size Setup 2 2 Actual effect 4 0 6 Cancel Cancels the settings and closes the dialog b...

Страница 155: ...her computers If the printer driver has been installed on the recipient s computer only the paper formats need to be distributed 1 At the sender s computer specify the paper format settings and then click Export The following files are created RJ 3230B bsr323ed ptd bsr323ed txt pdt4537 bin RJ 3250WB bsr325ed ptd bsr325ed txt pdt4637 bin 2 Save the TXT file in any location on the recipient s comput...

Страница 156: ...less router access point with the new settings The same settings that were applied to the first printer are applied to the second printer 4 Repeat these steps for all printers whose settings you want to change If the IP address is set to STATIC the printer s IP address is changed to the same address as the first printer Change the IP address if needed The same settings can be applied to another co...

Страница 157: ...n your machine and marked Pwd We recommend you change it to protect your printer from unauthorized access To use Web Based Management your network must use TCP IP and the printer and computer must have a valid IP address 1 Start your web browser 2 Type https machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example https 192 168 1 2 If yo...

Страница 158: ...r enable a NetBIOS name you can type another name such as SharedPrinter instead of the IP address For example https SharedPrinter If you enable a NetBIOS name you can also use the node name For example https brnxxxxxxxxxxxx 3 Do one of the following If you have previously set your own password type it and then click If you have not previously set your own password type the password located on your...

Страница 159: ...mputer or mobile device 1 Turn on the printer 2 Load a 3 76 mm media into the printer 3 Press and hold the Feed OK button The report starts printing The report indicates the model name serial number battery status error history and more detailed information on the printer s configuration and parameter settings Related Information Printer Settings 155 ...

Страница 160: ...t button to select an option and then press the Feed OK button b a a The current selection is highlighted b The scroll bar shows the position of the highlighted option on the list You can also change the printer settings using the Printer Setting Tool on a computer connected to the printer Related Information Printer Settings Settings Tables Related Topics Change Printer Settings Using the Printer...

Страница 161: ...l 1 Level 2 Descriptions On Off On Off Turn the Bluetooth function on or off Mode Classic LE Classic Low Energy Select the Bluetooth mode AutoReconnect On Off Switch to Automatic Reconnection mode only for Apple devices iPad iPhone or iPod touch Clear History Delete the information for auto re paired devices registered in the printer BT Address Display the Bluetooth address Print Barcode Print the...

Страница 162: ... 本語繁體中文 Select the language LCD Contrast 2 1 0 1 2 Set the contrast of the LCD The higher the number the stronger the contrast Beeper On Off Enable or disable the beeper Configuration Check the firmware version font version and available memory Tear Bar Upward Downward Adjust the tear position This setting appears when the Linerless is set to Off in the Advanced tab of the Printer Setting Tool Co...

Страница 163: ...Related Information Change Printer Settings Using the Printer 159 ...

Страница 164: ...Home Routine Maintenance Routine Maintenance Maintenance 160 ...

Страница 165: ...ifficult to remove marks IMPORTANT Do not use paint thinner benzene alcohol or any other organic solvent These may deform or damage the printer Clean the Print Head Wipe the print head with a lint free cloth dipped in isopropyl alcohol or ethanol Carry out the maintenance frequently 1 1 Print Head Use the isopropyl alcohol or ethanol according to the manufacturer s safety guidelines as applicable ...

Страница 166: ... in the illustration After cleaning the print head make sure that no lint or other material remains on the print head Do not clean the roller of the Linerless Platen to prevent its deterioration Use the isopropyl alcohol or ethanol according to the manufacturer s safety guidelines as applicable Label Peeler Maintenance When using the Label Peeler PA LP 007 adhesive may accumulate at the slot and r...

Страница 167: ...Related Information Routine Maintenance 163 ...

Страница 168: ... Difficulty with Your Machine Error and Maintenance Messages Printing Problems Network Problems Version Information Reset the Printer Battery Charger Optional Problems Active Docking Station Optional Problems Linerless Platen Upgrade Optional Problems 164 ...

Страница 169: ...ation Remove all protective packaging from the printer Install and select the correct printer driver For more information see Related Topics Connect the printer to a computer or mobile device For more information see Related Information Close the Roll Compartment Cover completely Insert the media correctly For more information see Related Information If you still have problems see Related Informat...

Страница 170: ...heats the error message appears Wait until the printer cools down Invalid Database Record An error will occur when printing a template which specifies an incorrect key code or a non existent key code in a linked database Low Battery The error message appears just before printing and when the printer cannot print because of the weak battery although the printer is connected and charged using an ada...

Страница 171: ...o charge the battery You can also charge the battery using a USB cable not included System Error XX If the error message is displayed contact Brother customer service WPS did not connect 1 Try to connect again WPS did not connect 2 Try to connect again The Wi Fi router access point could not be found or multiple Wi Fi routers access points were found Confirm that only one Wi Fi router access point...

Страница 172: ... and then turn it on again If there is still a problem contact Brother Customer Service The printer does not feed paper Is there dirt or lint on the roller preventing it from rotating freely Clean the roller For more information see Related Topics Make sure the ejection path of the paper is not blocked Remove the roll and install it again For more information see Related Topics Make sure the Roll ...

Страница 173: ...e the Paper Size Setup of the Printer Setting Tool to assign the correct paper settings to the printer or click Select Media to check whether correct media is set in the printer Printed Image Problems Problem Solution Printed paper contains streaks or poor quality characters or paper is not fed correctly Is the print head or roller dirty Although the print head generally remains clean under normal...

Страница 174: ...ain after the other jobs are completed I want to reset the printer delete the data transferred from the computer See Related Topics I want to cancel the current print job Make sure that the printer is On and then press the Power button or Back button Print head motor or battery is too hot Head If the print head becomes too hot it may produce imaging on the paper in areas not intended to be printed...

Страница 175: ... Device Settings of the Printer Setting Tool Windows Maintenance Reset the Printer Change Printer Settings Using the Printer Setting Tool Windows 171 ...

Страница 176: ...ruction free area If a wireless computer Bluetooth equipped device microwave oven digital cordless phone or other device is near the printer or the Wi Fi router access point move the device away from the printer or Wi Fi router access point The printer cannot print using Wi Fi or Bluetooth You are using MAC Address filtering You can find the MAC address label on the base of the printer You can als...

Страница 177: ...r computer s print queue delete it For example when using Windows 10 Click Start Settings Devices Printers scanners Click your printer and then click Open queue Click Printer Cancel All Documents I have checked and tried all the above but my printer does not print Uninstall the printer driver and software and then reinstall them Security Software Problems Problem Solution You did not choose to all...

Страница 178: ...Problem Solution settings such as the IP address Related Information Troubleshooting Related Topics Change Printer Settings Using the Printer Setting Tool Windows 174 ...

Страница 179: ...er Settings Report For more information see Related Topics I want to confirm whether I am using the latest version of the software Use the P touch Update Software to confirm whether you have the latest version For more information about the P touch Update Software see Related Topics Related Information Troubleshooting Related Topics Device Settings of the Printer Setting Tool Windows Update P touc...

Страница 180: ...he Feed OK button for about five seconds 3 While holding the Power button press the Feed OK button as follows Two times Reset the network settings Four times Reset the printer and user settings Six times Reset all settings to their factory settings 4 Release the Power button Reset Data Using the Printer Setting Tool You can use the Printer Setting Tool from a computer to Delete the templates and d...

Страница 181: ...e Charge Indicator turned off but the battery has not fully charged Charging stopped because the battery became too hot or too cold Wait and try charging the battery later The Charge Indicator flashes in orange An error occurred during charging Wipe the Charging Terminals of the charger and the battery with a dry cloth Replace the battery with a new one Wait and try charging the battery later Rela...

Страница 182: ...ion Wipe the Docking Station Terminals of the Docking Station and the battery with a dry cloth Replace the battery with a new one The printer does not turn on when placed on the Docking Station Place the printer on the Docking Station correctly Make sure that the AC Adapter is correctly connected Reconnect the AC Adapter The printer does not print via LAN cable Place the printer on the Docking Sta...

Страница 183: ... Check if a label or adhesive has stuck under the Roll Compartment Cover If so clean the inside of the cover The media is jammed Check the following points If the printer still remains jammed replace the Linerless Platen Upgrade Install the Linerless Platen Upgrade correctly Wipe any adhesive residue left along the ejection path of the paper Clean the Roll Compartment and the Media Roll Holders Th...

Страница 184: ...dix Specifications Software Development Kit Optional Accessories Product Dimensions Brother Help and Customer Support Compatible Operating Systems International ENERGY STAR Qualification Statement USA and Canada Only 180 ...

Страница 185: ...r 2 0 Full Speed Type C Bluetooth Bluetooth Ver 5 0 SPP OPP HCRP Bluetooth Classic GATT Bluetooth Low Energy Supported protocol iAP Ethernet 10 or 100 Mbps Ethernet Enabled automatically when the printer is placed on the Active Docking Station Wireless LAN 5 GHz IEEE 802 11 a n 802 11i 802 11r WPS2 0 Infrastructure Mode Wireless LAN 2 4 GHz IEEE 802 11 b g n 802 11i 802 11r WPS2 0 Infrastructure M...

Страница 186: ...top Operating Humidity From 10 to 90 without condensation 50 When the Label Peeler Linerless Platen Upgrade is used Power Supply Battery Rechargeable Li ion battery 7 2 V AC Adapter Optional AC Adapter 15 V Car Adapter Optional Car Adapter or Wired type 12 V DC Maximum number of printed labels 1 15 000 Charging time About 3 hours 1 Using Brother s print test data 10 coverage 2 99 1 14 76 mm 29 mm ...

Страница 187: ...Media Sensor Transmissive Reflective Compatible Operating Systems For the latest list of compatible software visit support brother com Related Information Appendix Related Topics Load the Roll 183 ...

Страница 188: ...Kit SDK is available from the Brother Developer Center https support brother com g s es dev en index html The b PAC SDK and the SDKs for mobile devices Android iPhone and iPad can also be downloaded The SDKs available are subject to change without notice Related Information Appendix 184 ...

Страница 189: ... Optional Accessories Battery Charger Optional PA BC 003 Label Peeler Optional PA LP 007 Linerless Platen Upgrade Optional PA LPR 004 Single Active Docking Station Optional PA CR 005 4 bay Active Docking Station Optional PA 4CR 003 185 ...

Страница 190: ...ories Battery Charger Optional PA BC 003 Battery Charger Optional PA BC 003 Battery Charger Overview Charge the Battery Using the Battery Charger Mount the Battery Charger on the Wall Connect Multiple Battery Chargers Together 186 ...

Страница 191: ...rtment 4 Locking Expansion Slot 5 DC Connector OUT 6 DC Connector IN 7 Locking Expansion Hook 8 DC Cord Specifications Charge time Approximately 4 hours 1 Charge temperature 32 F to 104 F 0 C to 40 C Recommended 41 F to 95 F 5 C to 35 C Operating humidity 10 to 90 No condensation 1 Varies depending on the operating environment and the condition of the battery Related Information Battery Charger Op...

Страница 192: ... Battery Charger s DC Connector IN 2 Connect the AC power cord to the AC Adapter Insert the AC Adapter cord through the opening in the Battery Charger as shown in the illustration Make sure you do not pinch the cord 3 Connect the AC power cord to a nearby AC power outlet 4 Align the Battery Charging Terminals of the charger and the battery and then insert the battery The Charge Indicator lights in...

Страница 193: ...ew 1 Dia 0 12 0 18 3 mm 4 5 mm 2 Dia 0 33 8 5 mm or less 3 0 48 12 2 mm or more 4 1 75 1 87 44 5 mm 47 5 mm Use the insert nuts on the base of the Battery Charger to fasten the screws to the wall Use the following types of screws M2 6 Pitch 0 45 screws Screws that are between 0 14 3 5 mm and 0 28 7 mm longer than the thickness of the board when attaching to a vertical board When attaching to a ver...

Страница 194: ...ct one end of the included DC cord to the DC Connector OUT of the first Battery Charger 4 Connect the other end of the DC cord to the DC Connector IN of the second Battery Charger Connect the AC Adapter and DC cord through the opening in the Battery Charger as shown in the illustration Make sure you do not pinch the cords when connecting the Battery Chargers When connecting the Battery Chargers we...

Страница 195: ...Related Information Battery Charger Optional PA BC 003 191 ...

Страница 196: ...Home Appendix Optional Accessories Label Peeler Optional PA LP 007 Label Peeler Optional PA LP 007 Install the Label Peeler Enable the Label Peeler Function 192 ...

Страница 197: ...Lever to open the Roll Compartment Cover a a Roll Cover Release Lever 2 Remove the standard platen and holder unit by removing the four screws shown in the illustration CAUTION Do not touch the blade when removing the standard platen Do not touch the tear bar when removing the holder unit Recommended tightening torque 4 87 0 434 in lbs 0 55 0 049 N m 3 Install the platen and holder unit and fasten...

Страница 198: ... the roll IMPORTANT Before using the Label Peeler specify the following settings Set Exit Position to Peeler in the Basic tab of the Printer Setting Tool Select the Use Peeler Function check box on the Basic tab of the printer driver properties For more information see Related Topics When not using the Label Peeler specify the following settings Set Exit Position to Tear Bar in the Basic tab of th...

Страница 199: ... s LCD For best performance make sure the paper s head margin is at least 0 12 3 mm When using the Label Peeler paper dust may stick to the print head Clean the print head regularly For more information see Related Topics Use the latest firmware when printing with the Label Peeler Related Information Label Peeler Optional PA LP 007 Related Topics Maintenance Enable the Label Peeler Function 195 ...

Страница 200: ...er you want to set up and then click Open queue Click Printer Printing Preferences Windows 8 1 Windows Server 2012 Windows Server 2012 R2 Click Control Panel in the Apps screen Click Hardware and Sound Devices and Printers Right click the printer you want to set up and then click the Printing preferences menu Windows 7 Click Start Devices and Printers Right click the printer you want to set up and...

Страница 201: ...Home Appendix Optional Accessories Linerless Platen Upgrade Optional PA LPR 004 Linerless Platen Upgrade Optional PA LPR 004 Install the Linerless Platen Upgrade 197 ...

Страница 202: ...mbly Screws 2 1 Push the Roll Cover Release Lever to open the Roll Compartment Cover a a Roll Cover Release Lever 2 Remove the standard platen by removing the two screws shown in the illustration CAUTION Do not touch the blade when removing the standard platen Recommended tightening torque 4 87 0 434 in lbs 0 55 0 049 N m 3 Install the Linerless Platen Assembly and fasten it using the two screws i...

Страница 203: ...he printer s LCD For best performance make sure the paper s head margin is at least 0 47 12 mm When using the Linerless Platen Upgrade paper dust may stick to the print head Clean the print head regularly For more information see Related Topics Use the latest firmware when printing with the Linerless Platen Upgrade Related Information Linerless Platen Upgrade Optional PA LPR 004 Related Topics Mai...

Страница 204: ...05 Single Active Docking Station Optional PA CR 005 Single Active Docking Station Overview Charge the Battery Using the Single Active Docking Station Connect the Printer to a Wired LAN Network via Single Active Docking Station Mount the Single Active Docking Station on the Wall 200 ...

Страница 205: ...hours 1 Charging temperature From 41 F to 95 F From 5 C to 35 C Operating temperature From 32 F to 104 F From 0 C to 40 C Operating humidity From 10 to 90 without condensation 1 Varies depending on the operating environment and the condition of the battery NOTE When the printer is placed on the Docking Station we recommend using the After one page of data is received setting in the Other tab of th...

Страница 206: ...Battery 1 Connect the AC Adapter to the Docking Station s DC Connector 2 Connect the AC power cord to the AC Adapter 3 Connect the AC power cord to a nearby AC power outlet 4 Align the Docking Station Terminals of the Docking Station and the printer 1 2 5 Press the printer down and onto the Docking Station until the latches lock it firmly in place The printer s LED Indicator lights in orange when ...

Страница 207: ...e a Low Carbon Steel Extended Prong Retaining Cotter Pin not included Length 1 97 50 mm Pin Diameter 0 08 2 mm 1 2 2 1 Diameter 0 09 2 3 mm 2 Length 1 62 41 2 mm To purchase the Cotter Pin contact your local Brother dealer Related Information Single Active Docking Station Optional PA CR 005 203 ...

Страница 208: ... LAN not connected Ethernet LAN connected Receiving or sending data via Ethernet LAN NOTE The Ethernet LAN LED does not light up unless the printer is placed on the Single Active Docking Station 2 Status LED LED Indicator Status The printer is placed on the Single Active Docking Station and the battery is fully charged The printer is charging on the Single Active Docking Station Interface compatib...

Страница 209: ...Setting Connection type when using the Single Active Docking Station Off On WLAN Off Off No connection enabled Related Information Single Active Docking Station Optional PA CR 005 1 Wireless Direct function is not affected 205 ...

Страница 210: ...he spacing of the screw holes of the Single Active Docking Station b a a Height 1 18 30 mm b Width 1 5 38 1 mm 2 Affix the Docking Station to the board using four screws as shown in the illustration Make sure you install the Docking Station in the correct direction so that the printer will not fall Use M5 size screws 3 Lean the board against the wall or secure the board to the wall Related Informa...

Страница 211: ... 003 4 bay Active Docking Station Optional PA 4CR 003 4 bay Active Docking Station Overview Charge the Battery Using the 4 bay Active Docking Station Connect the Printer to a Wired LAN Network via 4 bay Active Docking Station Mount the 4 bay Active Docking Station on the Wall 207 ...

Страница 212: ... multiple 4 bay Active Docking Stations to each other Specifications Charging time About 3 hours 1 Charging temperature From 41 F to 95 F From 5 C to 35 C Operating temperature From 32 F to 104 F From 0 C to 40 C Operating humidity From 10 to 90 without condensation 1 Varies depending on the operating environment and the condition of the battery NOTE When the printer is placed on the Docking Stati...

Страница 213: ...Related Topics Active Docking Station Optional Problems 209 ...

Страница 214: ... Connect the AC Adapter to the Docking Station s DC Connector 2 Connect the AC power cord to the AC Adapter 3 Connect the AC power cord to a nearby AC power outlet 4 Align the Docking Station Terminals of the Docking Station and the printer 1 2 5 Press the printer down and onto the Docking Station until the latches lock it firmly in place The printer s LED Indicator lights in orange when charging ...

Страница 215: ...1 1 Eject Button Related Information 4 bay Active Docking Station Optional PA 4CR 003 211 ...

Страница 216: ...net LAN not connected Ethernet LAN connected Receiving or sending data via Ethernet LAN 2 Status LED LED Indicator Status The printer is placed on the 4 bay Active Docking Station and the battery is fully charged The printer is charging on the 4 bay Active Docking Station Interface Compatibility Use the WLAN and Wired LAN menus to select WLAN Wired LAN or no connection when the printer is on the 4...

Страница 217: ...Related Information 4 bay Active Docking Station Optional PA 4CR 003 213 ...

Страница 218: ...he spacing of the screw holes of the 4 bay Active Docking Station b a a Height 2 4 61 mm b Width 16 406 4 mm 2 Affix the Docking Station to the board using four screws as shown in the illustration Make sure you install the Docking Station in the correct direction so that the printer will not fall Use M5 size screws 3 Lean the board against the wall or secure the board to the wall Related Informati...

Страница 219: ...Home Appendix Product Dimensions Product Dimensions All measured values are in millimeters Printer Front view Back view Top view Bottom view 215 ...

Страница 220: ...Side view Battery Charger Front view Back view 216 ...

Страница 221: ...Top view Bottom view Side view Cross section 217 ...

Страница 222: ...Single Active Docking Station Front view Back view Top view Bottom view 218 ...

Страница 223: ...Side view Cross section 219 ...

Страница 224: ...4 bay Active Docking Station Top view Bottom view 220 ...

Страница 225: ...Back view Side view 221 ...

Страница 226: ...Cross section Related Information Appendix 222 ...

Страница 227: ... ca support Self Service Videos Email Chat Facebook and Twitter Help Service Center Locator USA only For the location of a Brother authorized service center call 1 877 BROTHER 1 877 276 8437 or visit www brother usa com support Service Center Locations Canada only For the location of a Brother authorized service center visit www brother ca support Ordering Accessories and Supplies For best quality...

Страница 228: ...Related Information Appendix 224 ...

Страница 229: ...Home Appendix Compatible Operating Systems Compatible Operating Systems For the latest list of compatible software visit support brother com Related Information Appendix 225 ...

Страница 230: ...t USA and Canada Only The purpose of the International ENERGY STAR Program is to promote the development and popularization of energy efficient office equipment As an ENERGY STAR Partner Brother Industries Ltd has determined that this product meets the ENERGY STAR specifications for energy efficiency Related Information Appendix 226 ...

Страница 231: ...USA CAN Version A ...

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