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If you are having difficulty with your machine
B
Printing
Difficulty
Suggestions
No printout.
Check the interface cable or wireless connection on both the machine and your
computer. (
uu
Quick Setup Guide)
Check that the machine is plugged in and that the
On/Off
key is on.
One or more ink cartridges have reached the end of their life.
(See
page 58.)
Check to see if the screen is showing an error message.
(See
Error and Maintenance messages
If the screen shows
Cannot Print
and
Replace Ink
Check that the correct printer driver has been installed and chosen.
Make sure that the machine is online.
(Windows
®
7)
Click
and
then
Devices and Printers
. Right-click
Brother MFC-XXXXX
(where XXXXX is your model name) and choose
See what’s printing
. Click
Printer
and make sure that
Use Printer Offline
is unchecked.
(Windows Vista
®
)
Click ,
Control Panel
,
Hardware and Sound
and then
Printers
. Right-click
Brother MFC-XXXXX
(where XXXXX is your model name). If the printer is offline,
it will show
Use Printer Online
. Select this option to enable the printer.
(Windows
®
XP)
Click
Start
and then
Printers and Faxes
. Right-click
Brother MFC-XXXXX
(where XXXXX is your model name). If the printer is offline, it will show
Use Printer Online
. Select this option to enable the printer.
If old unprinted data remains in the printer driver spooler, it will prevent new print
jobs from printing. Open the printer icon and delete all data as follows:
(Windows
®
7)
Click /
Devices and Printers
/
Printers and Faxes
.
(Windows Vista
®
)
Click /
Control Panel
/
Hardware and Sound
/
Printers
.
(Windows
®
XP)
Click
Start
/
Control Panel
/
Printers and Other Hardware
/
Printers and Faxes
.
(Macintosh)
Click
System Preferences
/
Print & Fax
.
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