7. Troubleshooting
Error
code
Message
Meaning
Solution
2003
NO INK White-4
White 4 Ink Cartridge is not installed.
Install a White Ink Cartridge.
2020
EMPTY Black
Black Ink Cartridge ran out of ink.
Replace to a new Black Cartridge.
2020
EMPTY White-1
White 1 Ink Cartridge ran out of ink.
Replace to a new White Cartridge.
2021
EMPTY Magenta
Magenta Ink Cartridge ran out of ink.
Replace to a new Magenta Cartridge.
2021
EMPTY White-2
White 2 Ink Cartridge ran out of ink.
Replace to a new White Cartridge.
2022
EMPTY Cyan
Cyan Ink Cartridge ran out of ink.
Replace to a new Cyan Cartridge.
2022
EMPTY White-3
White 3 Ink Cartridge ran out of ink.
Replace to a new White Cartridge.
2023
EMPTY Yellow
Yellow Ink Cartridge ran out of ink.
Replace to a new Yellow Cartridge.
2023
EMPTY White-4
White 4 Ink Cartridge ran out of ink.
Replace to a new White Cartridge.
2040 No
Wiper
Cleaner
The Wiper Cleaner Cassette is not
installed.
Install the Wiper Cleaner Cassette.
2050
Temp Low: xxx °F
The ambient temperature is under the
operative temperature rage.
"xxx" shows the current temperature.
Raise the room temperature.
2051
Temp High: xxx °F
The ambient temperature is over
operative temperature rage.
"xxx" is the current temperature.
Drop the room temperature.
2062 -
(1) Platen didn't return to the home
position because Platen Motor
stepped out. Or (2) Platen Org Sensor
did not work while Platen returned
correctly.
**
2070
OBSTACLE SENSED
Push OK, Unload
GT-782 detected an obstacle on the
Platen (or the media) when printing is
started.
Remove the obstacle, flat the platen surface and then press OK
Button.
2080
Sys Wrt Fault
Defect in FLASH ROM Check Sum on
the SH side.
When updating the firmware, no
backup was made because of the
defect of the current firmware.
**
2090
Not Initiated
No individual information (the serial
number etc.) is recorded in GT-782.
**
2091
Fail: Head Temp
2092
Fail: Head Temp K
2092
Fail: Head Temp W1
2093
Fail: Head Temp M
2093
Fail: Head Temp W2
2094
Fail: Head Temp C
2094
Fail: Head Temp W3
2095
Fail: Head Temp Y
2095
Fail: Head Temp W4
The Print Head temperature is raised
too high while printing.
Wait until the head(s) cool down. Or contact Brother Customer
Service Hot Line.
2100
Card Not Ready
Push OK Button
The Compact Flash is not inserted.
Push OK Button to escape menu and re-enter Compact Flash.
Or see " 7-1. Solving Printer Problems".
GT-782
106