Troubleshooting
113
B
h
Push the drum unit in until it stops.
i
Close the front cover of the machine.
NOTE
If you turn off the machine while
Jam
Inside
is on the Touchscreen, the
machine will print incomplete data from
your computer when it is turned on. Before
you turn on the machine, delete the job
from your computer’s print spooler.
Paper is jammed underneath
the paper tray
B
If the Touchscreen displays
Jam 2-sided
,
follow these steps:
a
Leave the machine turned on for
10 minutes for the internal fan to cool
the extremely hot parts inside the
machine.
b
Pull the paper tray completely out of the
machine.
c
Make sure the jammed paper is not
inside the machine.