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Machine feeds multiple pages.
Do the following:
Loading paper and other print media
Make sure the paper is loaded correctly in the paper tray.
Remove all the paper from the tray and fan the stack of paper well, then put it
back in the tray.
Make sure you do not push the paper in too far.
Make sure the Jam Clear Cover is closed correctly. (See
Make sure the Base Pad in the paper tray is not dirty. (See Advanced User’s
Guide:
Cleaning the paper pick-up rollers
.)
There is a paper jam.
See
on page 44. Make sure the paper guides are set to
the correct paper size.
Paper jam reoccurs.
If there is a repeat paper jam, a small piece of paper may be stuck in the machine.
Make sure paper is not still jammed in the machine. (See
The paper jams when you use
2-sided print.
Use one of the jam prevention settings, 2-sided1 or 2-sided2.
For printing
(See Software and Network User’s Guide.)
If paper jams occur often during 2-sided printing, the paper feed rollers may be
stained with ink. Clean the paper feed rollers. (See Advanced User’s Guide:
Cleaning the paper feed rollers
.)
Copying Difficulties
Difficulty
Suggestions
Fit to Page does not work correctly. Make sure your source document is not skewed.
Reposition the document and try again.
Scanning Difficulties
Difficulty
Suggestions
TWAIN or WIA errors appear when
starting to scan. (Windows
®
)
Make sure the Brother TWAIN or WIA driver is chosen as the primary source in
your scanning application.
TWAIN or ICA errors appear when
starting to scan. (Macintosh)
Make sure the Brother TWAIN driver is chosen as the primary source.
You can also scan documents using the ICA Scanner Driver.
(See Software and Network User’s Guide.)
Software Difficulties
Difficulty
Suggestions
Cannot install software or print.
(Windows
®
)
Run the
Repair MFL-Pro Suite
program on the CD-ROM. This program will repair
and reinstall the software.
“Device Busy”
Make sure the machine is not showing an error message on the LCD.
Paper Handling Difficulties (continued)
Difficulties
Suggestions