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Troubleshooting and Routine Maintenance

Troubleshooting................................................................................................... 59

If you are having difficulty with your machine ................................................ 59

Error and Routine Maintenance messages .........................................................64

Printer jam or paper jam ................................................................................68

Routine maintenance...........................................................................................70

Machine Information ............................................................................................ 78

Checking the serial number...........................................................................78
Reset functions..............................................................................................78
How to reset the machine..............................................................................78

Packing and shipping the machine......................................................................79

Menu and Features

On-screen programming......................................................................................81

Menu table.....................................................................................................81
Memory storage ............................................................................................ 81

Menu keys ...........................................................................................................81
Menu Table.......................................................................................................... 83

Specifications

DCP-377CW only) .......................................................................................... 104

Wireless one-push configuration (DCP-373CW/375CW/377CW) ...............105

Index

106

Содержание DCP-193C

Страница 1: ...USER S GUIDE DCP 193C DCP 195C DCP 197C DCP 365CN DCP 373CW DCP 375CW DCP 377CW Version 0 ARL ASA NZ SAF ...

Страница 2: ...s Guide with your sales receipt as a permanent record of your purchase in the event of theft fire or warranty service Register your product on line at http www brother com registration By registering your product with Brother you will be recorded as the original owner of the product Your registration with Brother may serve as confirmation of the purchase date of your product should you lose your r...

Страница 3: ...of this manual and the specifications of this product are subject to change without notice Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages including consequential caused by reliance on the materials presented including but not limited to typographical and other errors relating to the publica...

Страница 4: ...2 Loading paper and documents 8 Loading paper and other print media 8 Loading envelopes and postcards 10 Removing small printouts from the machine 11 Printable area 12 Acceptable paper and other print media 13 Recommended print media 13 Handling and using print media 14 Choosing the right print media 15 Loading documents 17 Using the scanner glass 17 Scannable area 18 3 General Setup 19 LCD displa...

Страница 5: ...a PC 30 Scanning to a memory card or USB Flash memory drive without a PC 30 Using PhotoCapture Center from your computer 30 Using memory card or USB Flash memory drive 30 Memory cards USB Flash memory drive and folder structures 31 Getting started 32 How to print from a memory card or USB Flash memory drive 33 Print Index Thumbnails 33 Printing Photos 34 DPOF printing 35 PhotoCapture Center print ...

Страница 6: ...y from a digital camera without PictBridge 45 Printing Images 45 Understanding the Error Messages 46 Section IV Software 7 Software and Network features 48 Section V Appendixes A Safety and Legal 50 Choosing a location 50 To use the machine safely 51 Important safety instructions 55 IMPORTANT For your safety 56 LAN connection 56 Radio interference 56 International ENERGY STAR Qualification Stateme...

Страница 7: ...ing the print alignment 77 Checking the ink volume 77 Machine Information 78 Checking the serial number 78 Reset functions 78 How to reset the machine 78 Packing and shipping the machine 79 C Menu and Features 81 On screen programming 81 Menu table 81 Memory storage 81 Menu keys 81 Menu Table 83 D Specifications 93 General 93 Print media 95 Copy 96 PhotoCapture Center 97 PictBridge DCP 193C DCP 19...

Страница 8: ...vi ...

Страница 9: ...Section I General I General Information 2 Loading paper and documents 8 General Setup 19 ...

Страница 10: ... a related topic Courier New Text in Courier New font identifies messages on the LCD of the machine WARNING Warnings tell you what to do to prevent possible personal injury CAUTION Cautions specify procedures you must follow or avoid to prevent possible minor injuries IMPORTANT IMPORTANT describes procedures you must follow or avoid to prevent possible machine problems or damage to other objects E...

Страница 11: ...ftware you can find the documentation by following the instructions below a Turn on your PC Insert the Brother CD ROM into your CD ROM drive Note If the Brother screen does not appear automatically go to My Computer Computer double click the CD ROM icon and then double click start exe b If the model name screen appears click your model name c If the language screen appears click your language The ...

Страница 12: ...omplete Presto PageManager User s Guide can be viewed from the Help selection in the Presto PageManager application How to find Network setup instructions DCP 373CW DCP 375CW and DCP 377CW only 1 Your machine can be connected to a wireless or wired network You can find basic setup instructions in the Quick Setup Guide If your wireless access point supports SecureEasySetup Wi Fi Protected Setup or ...

Страница 13: ...ccess point supports SecureEasySetup Wi Fi Protected Setup or AOSS follow the steps in the Quick Setup Guide For more information about network setup please see the Network User s Guide Accessing Brother Support Windows 1 You can find all the contacts you will need such as Web support Brother Solutions Center and on the Brother CD ROM Click Brother Support on the top menu The following screen will...

Страница 14: ...eration or exits from a menu 4 Start keys Mono Start Lets you start making copies in monochrome Also lets you start a scanning operation in colour or mono depending on the scanning setting in the ControlCenter software Colour Start Lets you start making copies in full colour Also lets you start a scanning operation in colour or mono depending on the scanning setting in the ControlCenter software 5...

Страница 15: ...ight Emitting Diode is a light that shows the DCP status The LCD shows the current machine status when the machine is idle LED DCP status Description Off Ready The DCP is ready for use Orange Cover open The cover is open Close the cover See Error and Routine Maintenancemessages on page 64 Cannot print Replace the ink cartridge with a new one See Replacing the ink cartridges on page 70 Paper error ...

Страница 16: ...des 1 and then the paper length guide 2 to fit the paper size Make sure that the triangular marks 3 on the paper side guides 1 and paper length guide 2 line up with the marks for the paper size you are using Note When you use Legal size paper press and hold the universal guide release button 1 as you slide out the front of the paper tray Loading paper and documents 2 1 3 1 3 2 1 ...

Страница 17: ...d top edge in first Check that the paper is flat in the tray IMPORTANT Be careful that you do not push the paper in too far it may lift at the back of the tray and cause feed problems f Gently adjust the paper side guides 1 to fit the paper using both hands Make sure the paper side guides touch the sides of the paper g Close the output paper tray cover h Slowly push the paper tray completely into ...

Страница 18: ...ed margin settings to be set in the application Make sure you do a test print first before printing many envelopes IMPORTANT DO NOT use any of the following types of envelopes as they will cause paper feed problems If they are of a baggy construction That are embossed have raised writing on them That have clasps or staples That are pre printed on the inside Occasionally you may experience paper fe...

Страница 19: ...hands gently press and slide the paper side guides 1 and paper length guide 2 to fit the size of the envelopes or postcards If you have problems printing on envelopes with the flap on the short edge try the following 2 a Open the envelope flap b Put the envelope into the paper tray with the address side down and the flap positioned as shown in the illustration c Adjust the size and margin in your ...

Страница 20: ...rint in the shaded areas of cut sheet paper when the Borderless print feature is available and turned on See Printing for Windows or Printing and Faxing for Macintosh in the Software User s Guide on the CD ROM Note The Borderless feature is not available for envelopes Cut Sheet Paper Envelopes Top 1 Bottom 2 Left 3 Right 4 Cut Sheet 3 mm 3 mm 3 mm 3 mm Envelopes 12 mm 24 mm 3 mm 3 mm 3 4 1 2 3 4 1...

Страница 21: ...he menu See Paper Type on page 27 When you print on Brother Photo paper load one extra sheet of the same photo paper in the paper tray An extra sheet has been included in the paper package for this purpose When you use transparencies or photo paper remove each sheet at once to prevent smudging or paper jams Avoid touching the printed surface of the paper immediately after printing the surface may ...

Страница 22: ...ncies designed for laser printers copiers may stain your next document Use only transparencies recommended for inkjet printing IMPORTANT DO NOT use the following kinds of paper Damaged curled wrinkled or irregularly shaped paper 1 2 mm or greater curve may cause jams to occur Extremely shiny or highly textured paper Paper that cannot be arranged uniformly when stacked Paper made with a short grain...

Страница 23: ...8 3 in Yes Yes A6 105 148 mm 4 1 5 8 in Yes Cards Photo 10 15 cm 4 6 in Yes Yes Yes Photo 2L 13 18 cm 5 7 in Yes Yes Index Card 127 203 mm 5 8 in Yes Postcard 1 100 148 mm 3 9 5 8 in Yes Postcard 2 Double 148 200 mm 5 8 7 9 in Yes Envelopes C5 Envelope 162 229 mm 6 4 9 in Yes DL Envelope 110 220 mm 4 3 8 7 in Yes COM 10 105 241 mm 4 1 8 9 1 2 in Yes Monarch 98 191 mm 3 7 8 7 1 2 in Yes JE4 Envelop...

Страница 24: ... Weight Thickness No of sheets Cut Sheet Plain Paper 64 to 120 gsm 0 08 to 0 15 mm 100 1 Inkjet Paper 64 to 200 gsm 0 08 to 0 25 mm 20 Glossy Paper Up to 220 gsm Up to 0 25 mm 20 2 Cards Photo Card Up to 220 gsm Up to 0 25 mm 20 2 Index Card Up to 120 gsm Up to 0 15 mm 30 Postcard Up to 200 gsm Up to 0 25 mm 30 Envelopes 75 to 95 gsm Up to 0 52 mm 10 Transparencies 10 ...

Страница 25: ...ne page at a time Document Sizes Supported 2 How to load documents 2 a Lift the document cover b Using the document guidelines on the left and top place the document face down in the upper left corner of the scanner glass c Close the document cover IMPORTANT If you are scanning a book or thick document DO NOT slam the cover or press on it Length Up to 297 mm Width Up to 215 9 mm Weight Up to 2 kg ...

Страница 26: ...annable area depends on the settings in the application you are using The figures below show unscannable areas Usage Document Size Top 1 Bottom 2 Left 3 Right 4 Copy Letter 3 mm 3 mm A4 3 mm 3 mm Scan Letter 3 mm 3 mm A4 3 mm 3 mm 3 4 1 2 ...

Страница 27: ...ess a or b to choose 0 Initial Setup Press OK c Press a or b to choose 2 LCD Contrast Press OK d Press a or b to choose Light or Dark Press OK e Press Stop Exit Sleep Mode 3 You can choose how long the machine must be idle from 1 to 60 minutes before it goes into sleep mode The timer will restart if any operation is carried out on the machine a Press Menu b Press a or b to choose 0 Initial Setup P...

Страница 28: ...DCP 365CN DCP 373CW DCP 375CW and DCP 377CW only Lists your Network settings How to print a report 3 a Press Menu b DCP 193C DCP 195C and DCP 197C Press a or b to choose 3 Print Reports Press OK DCP 365CN DCP 373CW DCP 375CW and DCP 377CW Press a or b to choose 4 Print Reports Press OK c Press a or b to choose the report you want Press OK d Press Mono Start e Press Stop Exit ...

Страница 29: ...Section II Copy II Making copies 22 ...

Страница 30: ...f copies you want appears up to 99 Or press a or b to change the number of copies c Press Mono Start for B W copy or Colour Start for colour copy Stop copying 4 To stop copying press Stop Exit Copy options 4 When you want to quickly change the copy settings temporarily for the next copy use the temporary Copy keys You can use different combinations The machine returns to its default settings 1 min...

Страница 31: ... instructions below a Press Menu b Press a or b to choose 1 Copy Press OK c Press a or b to choose 3 Quality Press OK d Press a or b to choose Normal Fast or Best Press OK e Press Stop Exit Press Normal Normal is the recommended mode for ordinary print outs This produces good copy quality with good copy speed Fast Fast copy speed and lowest ink consumption Use to save time printing documents to be...

Страница 32: ...OK Press a or b to choose Custom 25 400 Press OK Press a or b repeatedly to enter an enlargement or reduction ratio from 25 to 400 Press OK d Press Mono Start or Colour Start Note Page Layout Options are not available with Enlarge Reduce Fit to Page does not work properly when the document on the scanner glass is skewed more than 3 degrees Using the document guidelines on the left and top place yo...

Страница 33: ... Enter the number of copies you want c Press Copy Options and a or b to choose Page Layout Press OK d Press a or b to choose 2 in 1 P 2 in 1 L 4 in 1 P 4 in 1 L Poster 3 x 3 or Off 1 in 1 Press OK e Press Mono Start to scan the document You can also press Colour Start if you are using the Poster layout f After the machine scans the page press a Yes to scan the next page Next Page a Yes b No g Plac...

Страница 34: ...ruction below a Load your document b Enter the number of copies you want c Press Copy Options and a or b to choose Brightness Press OK nnonn e d Press a or b to make a lighter or darker copy Press OK e Press Mono Start or Colour Start To change the default setting follow the instructions below a Press Menu b Press a or b to choose 1 Copy Press OK c Press a or b to choose 4 Brightness Press OK d Pr...

Страница 35: ...t quality a Load your document b Enter the number of copies you want c Press Copy Options and a or b to choose Paper Type Press OK d Press a or b to choose the type of paper you are using Press OK e Press Mono Start or Colour Start To change the default setting follow the instructions below a Press Menu b Press a or b to choose 1 Copy Press OK c Press a or b to choose 1 Paper Type Press OK d Press...

Страница 36: ...e Paper Size Press OK d Press a or b to choose the size of paper you are using Press OK e Press Mono Start or Colour Start To change the default setting follow the instructions below a Press Menu b Press a or b to choose 1 Copy Press OK c Press a or b to choose 2 Paper Size Press OK d Press a or b to choose the paper size you are using Letter Legal A4 A5 or 10x15cm Press OK e Press Stop Exit Press...

Страница 37: ...Section III Direct Printing III Printing photos from a memory card or USB Flash memory drive 30 Printing photos from a camera DCP 193C DCP 195C DCP 197C DCP 365CN only 43 ...

Страница 38: ...Center for Windows or PhotoCapture Center for Macintosh in the Software User s Guide on the CD ROM Using memory card or USB Flash memory drive 5 Your Brother machine has media drives slots for use with the following popular digital camera media Memory Stick Memory Stick PRO SD SDHC xD Picture Card and USB Flash memory drive miniSD can be used with a miniSD adapter microSD can be used with a microS...

Страница 39: ...DPOF file on the memory cards must be in a valid DPOF format See DPOF printing on page 35 Please be aware of the following When printing an index or image the PhotoCapture Center will print all valid images even if one or more images have been corrupted Corrupted images will not be printed Memory card users Your machine is designed to read memory cards that have been formatted by a digital camera ...

Страница 40: ...ture light is on the memory card or USB Flash memory drive is correctly inserted Photo Capture light is off the memory card or USB Flash memory drive is not correctly inserted Photo Capture light is blinking the memory card or USB Flash memory drive is being read or written to IMPORTANT DO NOT unplug the power cord or remove the memory card or USB Flash memory drive from the media drive slot or US...

Страница 41: ...See Print Index Thumbnails on page 33 e To print images press a or b to choose Print Images in c and then press OK See Printing Photos on page 34 f Enter the image number and press OK g Press Colour Start to start printing Print Index Thumbnails 5 The PhotoCapture Center assigns numbers for images such as NO 1 NO 2 NO 3 and so on The PhotoCapture Center uses these numbers to identify each picture ...

Страница 42: ... Press OK Note If your memory card or USB Flash memory drive contains valid DPOF information the LCD will show DPOF Print Yes See DPOF printing on page 35 d Press a repeatedly to enter the image number that you want to print from the thumbnail index After you have chosen the image numbers press OK No 1 3 6 Note Press b to decrease the image number You can enter a range of numbers at one time by us...

Страница 43: ...b to enter the number of copies you want Press OK k Press Colour Start to print The printing positions when using A4 paper are shown below DPOF printing 5 DPOF stands for Digital Print Order Format Major digital camera manufacturers Canon Inc Eastman Kodak Company FUJIFILM Corporation Panasonic Corporation and Sony Corporation created this standard to make it easier to print images from a digital ...

Страница 44: ...File error can occur if the print order that was created on the camera has been corrupted Delete and recreate the print order using your camera to correct this problem For instructions on how to delete or recreate the print order refer to your camera manufacturer s support website or accompanying documentation PhotoCaptureCenter print settings 5 These settings will remain until you change them aga...

Страница 45: ...e you are using 8 x 10cm 9 x 13cm 10 x 15cm 13 x 18cm 15 x 20cm or Max Size Press OK e Press Stop Exit Colour Enhancement 5 You can turn on the colour enhancement feature to print more vivid images Brightness 5 a Press Menu b Press a or b to choose 2 PhotoCapture Press OK c Press a or b to choose 5 Color Enhance Press OK d Press a or b to choose On or Off Press OK If you choose Off then go to step...

Страница 46: ...e Press OK d Press a or b to choose On or Off Press OK If you choose Off then go to step g e Press a or b to choose 3 White Balance Press OK f Press a or b to adjust the degree of the balance Press OK g Press Stop Exit Sharpness 5 You can enhance the focus of an image by adjusting the sharpness a Press Menu b Press a or b to choose 2 PhotoCapture Press OK c Press a or b to choose 5 Color Enhance P...

Страница 47: ...e amount of colour Press OK g Press Stop Exit Note Choosing White Balance Sharpness or Colour Density will make printing time slower Cropping 5 If your photo is too long or wide to fit the available space on your chosen layout part of the image will be automatically cropped The default setting is On If you want to print the whole image turn this setting to Off If you are also using the Borderless ...

Страница 48: ... or USB Flash memory drive 5 You can scan monochrome and colour documents into a memory card or USB Flash memory drive Monochrome documents will be stored in PDF PDF or TIFF TIF file formats Colour documents may be stored in PDF PDF or JPEG JPG file formats The default setting is Color 150 dpi and the default file format is PDF The machine automatically creates file names based on the current date...

Страница 49: ...Capture Press OK c Press a or b to choose 0 Scan to Media Press OK d Press a or b to choose 1 Quality Press OK e Press a or b to choose Color 150 dpi Color 300 dpi Color 600 dpi B W 200x100 dpi or B W 200 dpi Press OK f Press Stop Exit Changing the monochrome file format 5 a Press Menu b Press a or b to choose 2 PhotoCapture Press OK c Press a or b to choose 0 Scan to Media Press OK d Press a or b...

Страница 50: ...e out the memory card No File This message will appear if you try to access a memory card or USB Flash memory drive in the drive slot that does not contain a JPG file Out of Memory This message will appear if you are working with images that are too large for the machine s memory Media is Full This message will appear if you are trying to save more than 999 files in a memory card or USB Flash memo...

Страница 51: ...Bridge feature Setting your digital camera 6 Make sure your camera is in PictBridge mode The following PictBridge settings may be available from the LCD of your PictBridge compatible camera Depending on your camera some of these settings may not be available 1 See DPOF printing on page 44 for more details 2 If your camera is set to use the Printer Settings Default setting the machine will print yo...

Страница 52: ...ng IMPORTANT To prevent damage to your machine do not connect any device other than a digital camera or USB Flash memory drive to the USB direct interface DPOF printing 6 DPOF stands for Digital Print Order Format Major digital camera manufacturers Canon Inc Eastman Kodak Company FUJIFILM Corporation Panasonic Corporation and Sony Corporation created this standard to make it easier to print images...

Страница 53: ...tion differ among digital cameras Please refer to the documentation supplied with your camera for detailed information such as how to switch from PictBridge mode to USB mass storage mode Printing Images 6 Note Remove any memory cards or USB Flash memory drive from the machine before connecting the digital camera a Connect your camera to the USB direct interface 1 on the machine using the USB cable...

Страница 54: ...ms Out of Memory This message will appear if you are working with images that are too large for the machine s memory Unusable Device This message will appear if you connect a camera which is not using the USB Mass storage standard This message can also appear if you connect a broken device to the USB direct interface For more detailed solutions see Error and Routine Maintenance messages on page 64...

Страница 55: ...Section IV Software IV Software and Network features 48 ...

Страница 56: ...the HTML User s Guide For Windows Note If you have not installed the software see Viewing Documentation on page 3 a From the Start menu point to Brother DCP XXXX where XXXX is your model number from the programs group then click User s Guides in HTML format b Click SOFTWARE USER S GUIDE or NETWORK USER S GUIDE from the top menu c Click the heading you would like to view from the list at the left o...

Страница 57: ...Section V Appendixes V Safety and Legal 50 Troubleshooting and Routine Maintenance 59 Menu and Features 81 Specifications 93 ...

Страница 58: ...ctrical sockets on the same circuit as large appliances or other equipment that might disrupt the power supply CAUTION Avoid placing your machine in a high traffic area Avoid placing your machine on a carpet DO NOT expose the machine to direct sunlight excessive heat moisture or dust DO NOT connect your machine to electrical sockets controlled by wall switches or automatic timers Disruption of pow...

Страница 59: ...ent an electrical shock DO NOT handle the plug with wet hands Doing this might cause an electrical shock DO NOT pull in the middle of the power cord Doing this might cause an electrical shock DO NOT use flammable substances any type of spray liquid or aerosol cleaners to clean the inside or outside of the machine Doing this may cause a fire or electrical shock If the machine becomes hot releases s...

Страница 60: ...ible In case of an emergency you must unplug the power cord from the electrical socket to shut off the power completely This product should be connected to an AC power source within the range indicated on the rating label DO NOT connect it to a DC power source or inverter If you are not sure contact a qualified electrician Always make sure the plug is fully inserted DO NOT use the machine if the p...

Страница 61: ... CAUTION DO NOT put your hands on the edge of the machine under the scanner cover Doing this may cause injury DO NOT put your hands on the edge of the paper tray cover under the paper tray cover Doing this may cause injury ...

Страница 62: ... base by placing a hand at each side of the unit as shown in the illustration DO NOT carry the machine by holding the scanner cover or the Jam Clear Cover Lightning and power surges can damage this product We recommend that you use a quality surge protection device on the AC power line or unplug the cord during a lightning storm ...

Страница 63: ... grounded plug 9 DO NOT allow anything to rest on the power cord DO NOT place this product where people can walk on the cord 10 DO NOT place anything in front of the machine that will block printing DO NOT place anything in the path of printing 11 Wait until pages have exited the machine before picking them up 12 Unplug this product from the power socket and refer all servicing to Brother Authoriz...

Страница 64: ... electrician LAN connection A CAUTION DO NOT connect this product to a LAN connection that is subject to over voltages Radio interference A This product complies with EN55022 CISPR Publication 22 Class B When connecting the machine to a computer ensure that you use a USB cable which does not exceed 2 metres in length International ENERGY STAR Qualification Statement A The purpose of the Internatio...

Страница 65: ... Bonds or other certificates of debt Certificates of Deposit Armed Forces Service or Draft papers Passports Postage Stamps cancelled or uncancelled Immigration Papers Welfare documents Cheques or Drafts drawn by Governmental Agencies Identification Documents badges or insignias Copyrighted works cannot be copied Sections of a copyrighted work can be copied for fair dealing Multiple copies would in...

Страница 66: ...rnational Business Machines Corporation Memory Stick is a trademark of Sony Corporation xD Picture Card is a trademark of FUJIFILM Corporation Toshiba Corporation and Olympus Optical Co Ltd Memory Stick PRO Memory Stick PRO Duo Memory Stick Duo MagicGate Memory Stick Memory Stick Micro and M2 are trademarks of Sony Corporation PictBridge is a trademark BROADCOM SecureEasySetup and the SecureEasySe...

Страница 67: ...page 64 One or more ink cartridges have reached the end of their life See Replacing the ink cartridges on page 70 If the LCD shows Cannot Print and Replace XX Ink where XX is an abbreviation of the colour see Replacing the ink cartridges on page 70 Check that the correct printer driver has been installed and chosen Make sure the machine is online Click Start and then Printers and Faxes Choose Brot...

Страница 68: ...inting alignment See Checking the print alignment on page 77 Printed text or images are skewed Make sure the paper is loaded properly in the paper tray and the paper side guides are adjusted correctly See Loading paper and other print media on page 8 Make sure the Jam Clear Cover is closed properly Smudged stain at the top centre of the printed page Make sure the paper is not too thick or curled S...

Страница 69: ...d properly When you print on Brother photo paper make sure you always load one additional sheet of photo paper first before loading the paper you want to print on Clean the paper pick up roller See Cleaning the paper pick up rollers on page 75 Machine feeds multiple pages Make sure the paper is loaded correctly in the paper tray See Loading paper and other print media on page 8 Check that more tha...

Страница 70: ...e sure your Brother machine is turned on and connected to your computer This will allow you to access all the functions of FaceFilter Studio PhotoCapture Center Difficulties Difficulty Suggestions Removable Disk does not work correctly 1 Have you installed the Windows 2000 update If not do the following 1 Unplug the USB cable 2 Install the Windows 2000 update using one of the following methods Ins...

Страница 71: ...network scanning feature does not work Windows users only Firewall settings on your PC may be rejecting the necessary network connection Follow the instructions below to configure the Firewall If you are using personal Firewall software see the User s Guide for your software or contact the software manufacturer For Windows XP SP2 and Windows Vista users see Firewall settings in the Software User s...

Страница 72: ...ur weeks depending on the number of pages you print Copying If the paper type is set to Plain Paper or Inkjet Paper you can make copies in monochrome If the paper type is set to Other Glossy Brother BP71 or Transparency the machine will stop all print operations If you unplug the machine or take out the ink cartridge you cannot use the machine until you change to a new ink cartridge See Replacing ...

Страница 73: ...evice from the USB direct interface Init Unable XX The machine has a mechanical problem OR A foreign object such as a clip or ripped paper is in the machine Open the scanner cover and look inside the machine for any foreign objects If the error message continues disconnect the machine from the power source for several minutes and then reconnect it Ink Low Black Ink Low Yellow Ink Low Cyan Ink Low ...

Страница 74: ...space and then try again Paper Jam Paper is jammed in the machine Open the Jam Clear Cover at the back of the machine and pull out the jammed paper by following the steps in Printer jam or paper jam on page 68 Make sure the paper length guide is adjusted to the correct paper size Print Unable XX The machine has a mechanical problem OR A foreign object such as a clip or ripped paper is in the machi...

Страница 75: ...he USB direct interface For more information visit us at http solutions brother com Unplug the device from the USB direct interface Wrong Paper Size Paper is not the correct size Check that the Paper Size setting matches the size of paper in the tray Load the correct size of paper and then press Mono Start or Colour Start See Paper Size on page 28 Error Message Cause Action ...

Страница 76: ...fting the scanner cover from the front of the machine and then close it If you cannot remove the jammed paper from the front of the machine or the error message still appears on the LCD after you have removed the jammed paper please go to the next step d Open the Jam Clear Cover 1 at the back of the machine Pull the jammed paper out of the machine e Close the Jam Clear Cover Make sure the cover is...

Страница 77: ...right corner as shown in the illustration you cannot move the print head Hold down Stop Exit until the print head moves to the middle Then unplug the machine from the power source and take out the paper If ink gets on your skin or clothing immediately wash it off with soap or detergent g Lift the scanner cover to release the lock Gently push the scanner cover support down and close the scanner cov...

Страница 78: ...llow the LCD prompts to replace the ink cartridges in the correct order Even though the machine tells you to replace an ink cartridge there will be a small amount of ink left in the ink cartridge It is necessary to keep some ink in the ink cartridge to prevent air from drying out and damaging the print head assembly IMPORTANT Brother multifunction machines are designed to work with ink of a partic...

Страница 79: ... to release the cartridge indicated on the LCD Remove the cartridge from the machine c Open the new ink cartridge bag for the colour shown on the LCD and then take out the ink cartridge d Turn the green knob on the protective yellow cap clockwise until it clicks as to release the seal vacuum then remove the cap 1 e Each colour has its own correct position Insert the ink cartridge in the direction ...

Страница 80: ...h water at once and call a doctor if you are concerned IMPORTANT DO NOT take out ink cartridges if you do not need to replace them If you do so it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge DO NOT touch the cartridge insertion slots If you do so the ink may stain your skin If ink gets on your skin or clothing immediately wash it off with soa...

Страница 81: ...hol to remove dirt from the control panel It may crack the panel Clean the outside of the machine as follows a Pull the paper tray 1 completely out of the machine b Wipe the outside of the machine with a soft cloth to remove dust c Lift the output paper tray cover and remove anything that is stuck inside the paper tray d Wipe the inside and outside of the paper tray with a soft cloth to remove dus...

Страница 82: ...ble glass cleaner Cleaning the machine s printer platen B CAUTION Be sure to unplug the machine from the electrical socket before cleaning the printer platen 1 a Lift the scanner cover until it locks securely into the open position b Clean the machine s printer platen 1 and the area around it wiping off any scattered ink with a soft dry lint free cloth 2 1 3 1 ...

Страница 83: ...t a horizontal line or blank text in the text or graphics on your printed pages You can clean Black only three colours at a time Cyan Yellow Magenta or all four colours at once Cleaning the print head consumes ink Cleaning too often uses ink unnecessarily IMPORTANT DO NOT touch the print head Touching the print head may cause permanent damage and may void the print head s warranty a Press Ink Mana...

Страница 84: ...lack and three colours Black OK a Yes b No Press a Yes or b No i The LCD asks you if you want to start cleaning Start Cleaning a Yes b No Press a Yes The machine starts cleaning the print head j After cleaning is finished press Colour Start The machine starts printing the Print Quality Check Sheet again and then return to step e k Press Stop Exit If you repeat this procedure at least five times an...

Страница 85: ...and go to step h If another test print number is a better match for either 600 dpi or 1200 dpi press b No to choose it f For 600 dpi press a or b to select the number of the test print that most closely matches the number 0 sample 1 8 600dpi Adjust Select Best 5 Press OK g For 1200 dpi press a or b to select the number of the test print that most closely matches the number 0 sample 1 8 1200dpi Adj...

Страница 86: ...u can reset the print server back to its default factory settings such as the password and IP address information 2 All Settings You can reset all the machine settings back to the settings that were set at the factory Brother strongly recommends you use this operation when you dispose of the machine Note Unplug the interface cable before you choose Network or All Settings How to reset the machine ...

Страница 87: ...See Replacing the ink cartridges on page 70 c Install the green protective part and then close the ink cartridge cover IMPORTANT Make sure that the plastic tabs on both sides of the green protective part 1 have securely clicked into place 2 If you are not able to find the green protective part DO NOT remove the ink cartridges before shipping It is essential that the machine be shipped with either ...

Страница 88: ...support down and close the scanner cover g Wrap the machine in the bag h Pack the machine and the printed materials in the original carton with the original packing material as shown below Do not pack the used ink cartridges in the carton i Close the carton and tape it shut 1 2 3 ...

Страница 89: ... to do is follow the instructions as they guide you through the menu selections and programming options Menu table C You can program your machine by using the menu table that begins on page 83 These pages list the menu selections and options Memory storage C Your menu settings are stored permanently and in the event of a power failure will not be lost Temporary settings for example Contrast will b...

Страница 90: ...or the direction you want 1 Copy 2 PhotoCapture 3 Network 4 Print Reports 5 Machine Info 0 Initial Setup c Press OK when that option appears on the LCD The LCD will then show the next menu level d Press a or b to scroll to your next menu selection e Press OK When you finish setting an option the LCD shows Accepted f Press Stop Exit ...

Страница 91: ...opy 1 Paper Type Plain Paper Inkjet Paper Brother BP71 Other Glossy Transparency Sets the type of paper in the paper tray 27 2 Paper Size Letter Legal A4 A5 10x15cm Sets the size of the paper in the paper tray 28 3 Quality Best Normal Fast Chooses the copy resolution for your type of document 23 4 Brightness nnnno nnnon nnonn nonnn onnnn Adjusts the brightness for copies 26 5 Contrast nnnno nnnon ...

Страница 92: ...aper type 36 3 Paper Size Letter A4 10 x 15cm 13 x 18cm Selects the paper size 37 4 Print Size 8 x 10cm 9 x 13cm 10 x 15cm 13 x 18cm 15 x 20cm Max Size Selects the print size Appears when A4 or Letter is selected in the Paper Size menu 37 Main Menu Submenu Menu Selections Options Descriptions Page The factory settings are shown in Bold with an asterisk ...

Страница 93: ... the white areas 38 4 Sharpness nnnno nnnon nnonn nonnn onnnn Enhances the detail of the image 38 5 Color Density nnnno nnnon nnonn nonnn onnnn Adjusts the total amount of colour in the image 39 6 Cropping On Off Crops the image around the margin to fit the paper size or print size Turn this feature off if you want to print whole images or prevent unwanted cropping 39 Main Menu Submenu Menu Select...

Страница 94: ...00 dpi B W 200 dpi Color 150 dpi Color 300 dpi Color 600 dpi Selects the Scan resolution for your type of document 40 2 B W File Type TIFF PDF Selects the default file format for black and white scanning 3 ColorFile Type PDF JPEG Selects the default file format for colour scanning Main Menu Submenu Menu Selections Options Descriptions Page The factory settings are shown in Bold with an asterisk ...

Страница 95: ...55 000 255 000 255 000 255 Enter the Gateway address 5 Node Name BRNXXXXXXXXXXXX You can see the current Node name 6 WINS Config Auto Static Chooses the WINS configuration mode 7 WINS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of the primary or secondary server 8 DNS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of the prim...

Страница 96: ...00B HD 10B FD 10B HD Chooses the Ethernet link mode 3 MAC Address You can see your machine s MAC address from the control panel Level1 Level2 Level3 Level4 Options Descriptions See Network User s Guide on the CD ROM The factory settings are shown in Bold with an asterisk ...

Страница 97: ...XXXX You can see the current Node name 6 WINS Config Auto Static Chooses the WINS configuration mode 7 WINS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of the primary or secondary server 8 DNS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of the primary or secondary server 9 APIPA On Off Automatically allocates the IP addres...

Страница 98: ...network status 2 Signal You can see the current wireless network signal strength 3 SSID You can see the current SSID 4 Comm Mode You can see the current Communication Mode 6 MAC Address You can see your machine s MAC address from the control panel 3 Network I F Wired LAN WLAN You can choose the network connection type 0 Network Reset Restores all wired and wireless network settings to the factory ...

Страница 99: ...377CW 1 Help List You can print these lists and report 20 2 User Settings 3 Network Config DCP 365CN DCP 373CW DCP 375CW DCP 377CW Lists your Network settings 20 4 Machine Info DCP 193C DCP 195C DCP 197C 5 Machine Info DCP 365CN DCP 373CW DCP 375CW DCP 377CW 1 Serial No Lets you check the serial number of your machine 78 The factory settings are shown in Bold with an asterisk ...

Страница 100: ...CP 375CW DCP 377CW Resets the print server back to its factory default settings such as the password and IP address information 78 1 All Settings DCP 193C DCP 195C DCP 197C 2 All Settings DCP 365CN DCP 373CW DCP 375CW DCP 377CW Resets all the machine s settings back to the settings that were set at the factory 78 0 Local Language Choose the language you want to use Allows you to change the LCD lan...

Страница 101: ...0 60 Hz Power Consumption DCP 193C DCP 195C DCP 197C Off Mode Average 0 5 W Sleep Mode Average 1 5 W Standby Average 3 5 W Operating Average 18 W DCP 365CN Off Mode Average 0 5 W Sleep Mode Average 3 W Standby Average 5 W Operating Average 20 W DCP 373CW DCP 375CW DCP 377CW Taiwan Off Mode Average 0 45 W Sleep Mode Average 3 W Standby Average 5 W Operating Average 21 W Other Countries Off Mode Ave...

Страница 102: ...s Dimensions Weight 7 1kg Noise Operating 50 dB or less 1 Temperature Operating Best Print Quality 10 35 C 20 33 C Humidity Operating Best Print Quality 20 80 without condensation 20 80 without condensation 390 mm 150 mm 365 mm 450 mm 360 mm ...

Страница 103: ...ay Paper type Plain paper inkjet paper coated paper glossy paper 1 transparency 1 2 and envelopes Paper size Letter Legal Executive A4 A5 A6 JIS B5 envelopes commercial No 10 DL C5 Monarch JE4 Photo 10 15 cm Photo 2L 13 18 cm Index card and Postcard 3 Width 98 mm 215 9 mm Length 148 mm 355 6 mm For more details see Paper weight thickness and capacity on page 16 Maximum paper tray capacity Approx 1...

Страница 104: ...Width Max 215 9 mm Scanner Glass Length Max 297 mm Multiple Copies Stacks up to 99 pages Enlarge Reduce 25 to 400 in increments of 1 Resolution Monochrome Scans up to 1200 1200 dpi Prints up to 1200 1200 dpi Colour Scans up to 600 1200 dpi Prints up to 600 1200 dpi ...

Страница 105: ...mat is not supported 7 See Paper type and size for each operation on page 15 Compatible Media 1 Memory Stick Memory Stick PRO Memory Stick Micro M2 with adapter Memory Stick Duo with adapter SD 2 SDHC 3 microSD with adapter miniSD with adapter xD Picture Card 4 USB Flash memory drive 5 Resolution Up to 1200 2400 dpi File Extension DPOF Exif DCF Media Format Photo Print JPEG 6 Image Format Scan to ...

Страница 106: ...3C DCP 195C DCP 197C and DCP 365CN only D Compatibility Supports the Camera Imaging Products Association PictBridge standard CIPA DC 001 Visit http www cipa jp pictbridge for more information Interface PictBridge USB Port ...

Страница 107: ...r Monochrome Yes Yes TWAIN Compliant Yes Windows 2000 Professional Windows XP Windows XP Professional x64 Edition Windows Vista Mac OS X 10 3 9 10 4 x 10 5 x 1 WIA Compliant Yes Windows XP 2 Windows Vista Colour Depth 36 bit colour Processing Input 24 bit colour Processing Output Actual Input 30 bit colour Actual Output 24 bit colour 3 Resolution Up to 19200 19200 dpi interpolated 3 Up to 1200 240...

Страница 108: ...XP Professional x64 Edition Windows Vista Windows Server 2003 1 Windows Server 2003 x64 Edition 1 Windows Server 2008 1 driver supporting Brother Native Compression mode Mac OS X 10 3 9 10 4 x 10 5 x 2 Brother Ink driver Resolution Up to 1200 6000 dpi 1200 2400 dpi 1200 1200 dpi 600 1200 dpi 600 600 dpi 600 300 dpi 450 150 dpi Mono 600 150 dpi Colour Print Speed Monochrome Up to 33 pages minute 3 ...

Страница 109: ...d 3 See Network LAN DCP 365CN DCP 373CW DCP 375CW and DCP 377CW only on page 104 and the Network User s Guide for detailed network specifications USB 1 2 A USB 2 0 interface cable that is no longer than 2 m LAN cable 3 DCP 365CN DCP 373CW DCP 375CW and DCP 377CW Ethernet UTP cable category 5 or greater Wireless LAN DCP 373CW DCP 375CW and DCP 377CW Your machine supports IEEE 802 11b g wireless com...

Страница 110: ...Wireless 802 11b g DCP 373CW 375CW 377CW Intel Pentium III or equivalent 256 MB 512 MB 50 MB N A Windows Server 2003 x64 Edition print only via network 64 bit Intel 64or AMD64 supported CPU Windows Server 2008 print only via network Intel Pentium 4 or equivalent 64 bit Intel 64 or AMD64 supported CPU 512 MB 2 GB Macintosh Operating System Mac OS X 10 3 9 10 4 3 Printing Scanning Removable Disk 5 U...

Страница 111: ...ty printouts This process will only happen once After this process is complete the cartridges provided with your machine will have a lower yield than standard cartridges 65 With all following ink cartridges you can print the specified number of pages Replacement Ink cartridge Black LC38BK Yellow LC38Y Cyan LC38C Magenta LC38M What is Innobella Innobella is a range of genuine consumables offered by...

Страница 112: ...s XP Windows XP Professional x64 Edition Windows Vista Windows Server 2003 3 Windows Server 2003 x64 Edition 3 Windows Server 2008 3 Mac OS X 10 3 9 10 4 x 10 5 x 4 Ethernet 10 100 BASE TX Auto Negotiation Wired LAN DCP 373CW 375CW 377CW IEEE 802 11 b g Wireless LAN Protocols TCP IP for IPv4 ARP RARP BOOTP DHCP APIPA Auto IP NetBIOS WINS LPR LPD Custom Raw Port Port9100 DNS Resolver mDNS LLMNR res...

Страница 113: ...y without a computer By pushing a button on the wireless LAN router access point and the machine you can set up the wireless network and security settings See the user s guide for your wireless LAN router access point for instructions on how to access one push mode 1 Push Button Configuration Note Routers or access points that support SecureEasySetup Wi Fi Protected Setup or AOSS have the symbols ...

Страница 114: ...y key 22 E Envelopes 10 15 16 Error messages on LCD 64 B W Print Only 64 Cannot Detect 64 Cannot Print 65 Init Unable 65 Ink Low 65 No Cartridges 65 No Paper Fed 66 Out of Memory 66 Print Unable 66 Scan Unable 66 Unable to Clean 65 G Greyscale 99 H Help LCD messages 81 using menu keys 81 Menu Table 81 I Ink cartridges checking ink volume 77 ink dot counter 70 replacing 70 Innobella 103 J Jams pape...

Страница 115: ...36 37 Print quality 36 Quality 36 Sharpness 38 White Balance 38 Printing images 34 Printing Index 33 Scan to Media 40 SD 30 SDHC 30 specifications 97 xD Picture Card 30 PictBridge DPOF Printing 44 Presto PageManager See Help in Presto PageManager application Print area 12 difficulties 59 drivers 100 improving quality 75 76 paper jams 68 reports 20 resolution 100 specifications 100 Printing on smal...

Страница 116: ... error messages on LCD 64 if you are having difficulty copying 61 Network 63 PhotoCapture Center 62 printing 59 scanning 62 software 62 paper jam 68 print quality 75 76 W Windows See Software User s Guide on the CD ROM Wireless Network See Quick Setup Guide and Network User s Guide on the CD ROM ...

Страница 117: ...w brother com au Solutions Site http solutions brother com Our Technical Support Consultants are available 5 days a week by phone during the hours of 8 30am to 5pm Monday to Friday For New Zealand Only To contact Brother International NZ Limited for support with a Brother product please use the following methods Our Technical Support Consultants are available 7 days a week by phone during the hour...

Страница 118: ... on the World Wide Web http www brother com This machine is approved for use in the country of purchase only Local Brother companies or their dealers will only support machines purchased in their own countries ...

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