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27

AFTER SALES SERVICE

1. Warranty

Please read the contents carefully and keep it in a safe place. Please complete and mail in the warranty card 
that was included with your chair. 
If the chair is to be used outside the home (in a commercial setting, for example), fees will be charged for 
repairs.

2. Repairs & Service

Before calling for repairs or service, use the Troubleshooting guide on pages 24-25 to see if the problem can 
be solved easily. If the problem persists, contact Inada for assistance. Have the following information ready.

1)  Your name, address and telephone number

2) Model number: See the specification field on page 28 of this Operating Manual, 

or the company plate affixed to the back left of the chair.

3) Serial No.: See the company plate affixed to the back left of the chair.

4)  Purchase date
5) Malfunction condition (give as much detail as possible)

Example:  When  the  remote  control  buttons  flash  as  shown  in  the  figure  on  the 

right, include the names of the flashing programs.

If the warranty is valid:

Please have your proof of purchase when you call for the repair. In some cases a charge will be applied even if the 

warranty period has not elapsed. Read the warranty certificate carefully.

If the warranty has expired:

Contact Inada. If the product can be repaired, we will give you an estimate of the cost to repair the product.

Minimum storage period for service parts:

We will stock service parts (except fabric) for this electric massage chair for a minimum of five years after terminat

-

ing the production of the model. The service parts are those necessary for maintaining the function of the product.

For more information on after sales service:

Contact Inada.

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Содержание INADA Signature HCP-S8900A

Страница 1: ...OUBLESHOOTING 24 n PRODUCT CARE STORAGE 25 n FAQ 26 n AFTER SALES SERVICE 27 n SPECIFICATIONS 28 n WARRANTY 29 Before you start using your Brookstone Signature Massage Chair please read the operation manual thoroughly for the correct methods of usage especially taking note of the section on safety This manual should be kept on hand for easy reference It is your guide to safe and efficient operatio...

Страница 2: ......

Страница 3: ...ear parts and labor with on site service warranty Take comfort in knowing our quality engineering team goes the extra mile everyday to make sure our customers rarely need it We believe you are going to love this chair If so please tell others how it has changed your life If we have somehow let you down please tell us directly Continuous feedback from our customers either loving products or helping...

Страница 4: ...product is properly grounded zDo not modify the plug provided with the product if it will not fit the outlet have a proper outlet installed by a qualified electrician zThis product uses a normal Alternating Current AC circuit and has a grounding plug that looks like the plug illustrated in the figure to the right Make sure that the product is connected to an outlet having the same configuration as...

Страница 5: ...njury may result if the chair tips over zDo not sit down on the chair with the footrest raised Any sudden impact on the footrest could cause damage to the mechanism Also an accident or injury may result if the chair tips over zDo not use with anything other than the accessories supplied with this product Required Action zBefore plugging the power plug into the wall outlet make sure that the main p...

Страница 6: ...top the chair immediately and turn the main power switch off Unplug the power plug from the wall outlet Accident or injury may result if the chair is still in operating mode when the power resumes zIf there is a threat of lightning stop operation immediately and turn the main power switch off Unplug the power plug from the wall outlet zIf an operation does not start or if you find any abnormality ...

Страница 7: ...ust to the most comfortable position Automatic reclining function The seat back can be reclined to any angle between approx 115 and 160 from the floor The angle of the footrest also can be adjusted up to approx 90 according to your preference An adjustment sensor provides an Automatic Shiatsu Point Locator Function This function automatically locates shiatsu points in accordance with the person s ...

Страница 8: ...x 6 1 Headrest small 2 Headrest large 3 Armrest 1 each on the left and right 1 Shoulder Unit 2 Arm Unit 4 Remote Control 5 Remote Control Pocket 6 Footrest 7 Sole heater x 2 8 Pocket for the air shiatsu pad for the soles 9 Rollers Normally stored inside the upper part of the seat back 0 Back Pad Hand heater 1 each on the left and right Seat Reclining Seat Back Back Cover Wheels Power Cord Plug Mai...

Страница 9: ... be selected The selected session button lights in white 7 Massage Position Adjustment Buttons These buttons are used to adjust the shoulder positions during shiatsu point location or the position of the rollers during a manual session During shiatsu point location the up down buttons flash in white alternately 8 Chair Recline Button The reclining angle can be adjusted The operating button lights ...

Страница 10: ...urface z With a person weighing 265 lbs sitting in the chair the floor load is approximately 5 lbs per 5 square inches Setting up the Brookstone Signature Massage Chair z This chair is shipped with the backrest reclined Before use ensure that the backrest is raised to its full upright position Caution zThe Brookstone Signature Massage chair is to be used for indoors household use only The chair is...

Страница 11: ...risk of damaging the floor surface so lay down mats or take other protective measures before moving the chair Hold the chair firmly or the chair may fall and damage the floor or cause an injury Caution If the passageway clearance is 34 inches or less the chair cannot be moved using the normal method Power First plug the power cord connector into the power connector located at the back left of the ...

Страница 12: ...ord connector from the power connector on the chair 1 Place the armrest at the side of the chair and pass the air hose and harness through the rectangular hole Be careful not to pass it through the groove 2 Align the shaft on the chair with the hole on the armrest as shown in the diagram and insert the armrest 4 Connect the air hose and harness 3 Open the zipper ...

Страница 13: ... to Remove the Armrests Remove them by reversing the procedure for attaching the armrest Checking the Chair Fabric Carefully examine the covering before each use Call Inada for service if the covering shows any sign of deterioration such as blistering peeling or cracking PREPARATION BEFORE USE 5 Turn over the fabric and use the T shaped wrench to install the supplied screw and washer in the direct...

Страница 14: ...ou get on or off the chair do not place your hand on the shoulder unit to support yourself This may result in a malfunction Headrest Small Adjustment The small headrest is attached to the chair with Velcro so that you can adjust the position Adjust the small headrest to match the position of your head before starting the massage Proper Position of Small Headrest The position of the headrest is hig...

Страница 15: ...ively May result in personal injury zIf your arm comes out of the shoulder unit or arm unit during the massage do not try to force it back in Undue force may result in damage to the mechanism zDo not massage your elbows zBe sure that your palms are facing down when massaging your arms May result in personal injury How to Use the Heat Function The heater switches on or off each time the button is p...

Страница 16: ... and footrest move to their maximum positions and then stop If it stops mid operation press the button again To automatically raise or lower the footrest to its fully extended or seated position press and hold the corresponding Foot button for approximately 2 seconds Warning zMake sure no one especially children or pets are in the way when lowering the reclining seat back Be careful that people an...

Страница 17: ...propriate length Warning zMake sure no one especially children or pets are in the way when lowering the footrest Be careful that people and or objects are not caught under the footrest zDo not release your hands suddenly while lifting the footrest by hand Caution zDo not place anything other than legs and feet on the footrest POSITION ADJUSTMENT ...

Страница 18: ...ver it with a dust cover and disconnect its power plug from the electrical outlet Caution zDo not store the massage chair under direct sunlight or in places of high temperature This may cause the color of the upholstery to fade Cleaning the Brookstone Signature Massage Chair Caution zBefore cleaning ensure that the main power switch is turned off and the AC Plug is disconnected from the electrical...

Страница 19: ...d to meet your needs Each of the below sessions can be run by pressing and quickly releasing the session button A deep relaxation version is available for all sessions excluding Quick To activate press and hold the session button for 2 seconds The session button will glow ice blue indicating deep relaxation session has been activated No Button Action 1 This program lasts six 6 minutes and incorpor...

Страница 20: ...zing the seat air cells to rotate the hips and the muscles located in the hip area 5 This session focuses on stretching the chest by using the shoulder stabilizers to hold the shoulders down and back while the rollers move up and down the back in a carefully choreographed pattern Targeted Sessions Four Pre programmed Massage Sessions The Brookstone Signature Massage Chair is pre programed with fou...

Страница 21: ...Backward kneading Moves away from the spine N A 5 Activates the Octet mechanism to work in opposing directions up and down the back N A N A 6 Activates the Octet mechanism to work in unison up and down the back N A N A Air Cell Controls The Brookstone Signature Massage Chair is set with air cells throughout The air massage functions are recommended for those who prefer a soft massage In the manual...

Страница 22: ... the buttons light in green orange or red respectively How to Operate Caution zWhen the shoulder positions are too high adjust so that the back of your head is not contacted May result in injury zAdjust the intensity to match your physical condition Using the chair continually with a strong stimulus may result in injury Press the Power button If no session is selected within 5 minutes the power to...

Страница 23: ...he rollers return to their storage positions and stop After movement has stopped use the Reclining buttons to raise the reclined backrest The program finishes When the massage program finishes the rollers return to their storage positions upper part of the seat back and the power to the remote control is shut off However reclining the seat back angle adjustment of the footrest and ON OFF of the he...

Страница 24: ...ter 2 minutes Press the desired session button Select the desired massage from kneading tapping rolling and air massage The shoulder positions can be adjusted After the shiatsu points are located the up down buttons for shoulder position adjustment flash alternately The shoulder positions can be adjusted while the buttons flash If no adjustment is required do not use these buttons The session star...

Страница 25: ...ng reduce the stimulation according to this Operating Manual If it still feels too strong stop operation immediately and contact Inada May result in injury if you continue use with high stimulation under such circumstances zDo not place your hands or feet into the roller tracks into the space between the seat back and the seat or into the moving parts zDo not sit wearing hard objects such as hair ...

Страница 26: ...rs they can stop moving temporarily Slightly lift your body or lightly raise the reclining seat back Persons weighing 265 lbs or more must be especially careful when using this chair A clattering sound is made during a massage and the rollers vibrate a lot This occurs while the rollers are moving when they fall back to their original position after passing over a part of the body or fabric The Pau...

Страница 27: ...conditions of use two 15 minute sessions a day every day The service life varies depending on the conditions of use After about five years of use a professional inspection is recommended even if there are no symptoms or problems Regular Maintenance Will Preserve the Life of Your Chair Have you experienced any of these problems The chair does not start when the main power switch is turned on The po...

Страница 28: ...se the correct shoulder positions may not be found during shiatsu point locating we recommend using the chair as follows Short person Raise the reclining seat back Tall person Recline the reclining seat back After shiatsu point locating is performed adjust the shoulder positions How do I make the massage stronger Perform any of the following Sit back further in the chair so that your weight is aga...

Страница 29: ...te affixed to the back left of the chair 4 Purchase date 5 Malfunction condition give as much detail as possible Example When the remote control buttons flash as shown in the figure on the right include the names of the flashing programs If the warranty is valid Please have your proof of purchase when you call for the repair In some cases a charge will be applied even if the warranty period has no...

Страница 30: ...ons 14 types Manual Sessions 9 types Air Pressure Approx 30 kPa Program Timer Approx 15 minutes Footrest Adjustment Range Approx 10 5 inches Reclining Angle Approximately 115 to 160 against flat floor Dimensions Approx 34 L x 54 W 68 5 W x 42 H 30 H The depth and height figures in parentheses represent the dimensions when the chair is fully reclined and the footrest is flat Chair Weight Approx 187...

Страница 31: ...ARRANTY WARRANTY For warranty information please visit www inadausa com warranty support com We recommend that you print this information at the time of your purchase and keep it with your Operating Manual ...

Страница 32: ...dback about your buying experience and your experience using your chair We invite you to email us at info inadausa com We hope you enjoy your new world class massage experience Manufactured by FAMILY INADA CO LTD 2 1 3 Nishi Miyahara Yodogawa ku Osaka 532 0004 Japan DATE OF ISSUE day mo yr 1 7 2015 Made in Japan 778933300 ...

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