18
1300 276 642
bromicrefrigeration.com.au
SERVICE REQUEST PRIORITY
A
B
PRIORITY
A
SERVICE
PRIORITY
B
SERVICE
SERVICE CALL PLACED
BEFORE
MIDDAY
SERVICE CALL PLACED
AFTER
MIDDAY
When the unit is
NOT
performing its primary function such as
cooling or heating, or presents an OH&S or food safety risk
When the unit is performing its primary function, and presents
no OH&S or food safety risk. i.e. lights, gaskets. locks, door
adjustment
Priority A - Technician to attend site within 4 hours
Priority B - Technician to attend site within 8 business hours
Priority A - Technician attends site before midday on the
following business day
Priority B - Technician attends site before 4pm on the
following business day
