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WARRANTY TERMS
Empire Comfort Systems Inc. warranties this Broilmaster premium gas grill to be free from defects at the time of
purchase and for the periods specified below. Broilmaster Premium Gas Grills must be installed by a qualified tech-
nician and must be maintained and operated safely, in accordance with the instructions in the owner’s manual. This
warranty applies to the original purchaser only and is not transferable. All warranty repairs must be accomplished
by a qualified gas appliance technician.
Limited Lifetime Parts Warranty – Against Rust-Through
If the items listed below fail because of defective workmanship or material, Empire will repair or replace at Empire’s option. The limited
lifetime warranty provides one-time replacement of a covered component.
•
Aluminum Grill Housing (except paint)
•
Stainless Steel Cooking Grids and Stainless Steel Griddles
•
Select Stainless Steel Components – Cart, Mounting, Bowtie Burner, Side Burner (DPSBSS), Side Burner Housing, and Warming
Rack
•
Stainless Steel Built-In Components – Built-In Kits for 3-Series Grill Heads, Door Kit, Tilt-Out LP Tank Door, and Vent Register Kit
Limited Ten-Year Parts Warranty – Against Rust-Through
If the items listed below fail because of defective workmanship or material, Empire will repair or replace at Empire’s option.
•
Stainless Steel Burners for H-Series, Q-Series, and R3B
•
Stainless Steel Drip Pan for Q-Series
•
Side Burner (DPASBC), Side Burner Housing (BSA)
Limited Five-Year Parts Warranty – Against Rust-Through
If the items listed below fail because of defective workmanship or material, Empire will repair or replace at Empire’s option.
•
Infrared Burners on R3 or R3B
•
Flare Buster™ Ceramic Flavor Enhancers
•
Painted Electro-Galvanized Steel Components
•
Stainless Steel Smoker Shutter
Limited Two-Year Parts Warranty – Against Rust-Through
If the items listed below fail because of defective workmanship or material, Empire will repair or replace at Empire’s option.
•
Porcelain Coated Steel Briquette Racks
•
Chrome-Plated Warming Rack
•
Stainless Steel Heat Shield
Limited One-Year Parts Warranty
If the items listed below fail because of defective workmanship or material, Empire will repair or replace at Empire’s option.
•
Valves, knobs, ignitors, labels, hoses, fittings, grease cups, drip buckets, and all other parts and accessories – including those
made from stainless steel – unless specified above
•
Paint on Aluminum Grill Head
Note:
Using lighter fluid will void the warranty. Always light charcoal with a chimney, lighter cubes or an electric starter.
Duties Of The Owner
The appliance must be installed by a qualified installer and operated in accordance with the instructions furnished with the appliance. A
bill of sale, cancelled check, or payment record should be kept to verify purchase date and establish warranty period. Ready access to
the appliance for service.
What Is Not Covered
•
Damages that might result from the use, misuse, or improper installation or storage of this appliance.
•
Travel, diagnostic costs and freight charges on warranted parts to and from the factory.
•
Claims that do not involve defective workmanship or materials.
•
Unauthorized service or parts replacements.
•
Removal and reinstallation cost.
•
Inoperable due to improper or lack of maintenance.
•
The costs of a service call to diagnose a problem and labor for replacement or repairs.
How To Get Service
To make a claim under this warranty, please have your receipt available and contact your installing dealer. Provide the dealer with the mod-
el number, serial number, type of gas, and purchase verification. The installing dealer is responsible for providing service and will contact
the factory to initiate any warranted parts replacements. Empire will make replacement parts available at the factory. Shipping expenses
are not covered. If, after contacting your Empire dealer, service received has not been satisfactory,
Contact: Consumer Relations Department
Replacement, Empire Comfort Systems Inc.,
PO Box 529, Belleville, Illinois 62222, or send an e-mail to
[email protected] with “Consumer Relations” in the subject line.
Your Rights Under State Law
This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
Broilmaster is a Division of Empire Comfort Systems, Inc.
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