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Brocade Adapters Administrator’s Guide
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Other industry resources
For additional resource information, visit the Technical Committee T11 Web site. This Web site
provides interface standards for high-performance and mass storage applications for Fibre
Channel, storage management, and other applications:
http://www.t11.org
For information about the Fibre Channel industry, visit the Fibre Channel Industry Association Web
site:
http://www.fibrechannel.org
For information about the Institute of Electrical and Electronics Engineers (IEEE) organization, visit
the IEEE Web site:
http://standards.ieee.org/
Getting technical help
Contact your adapter support supplier for hardware, firmware, and software support, including
product repairs and part ordering. To expedite your call, have the following information available:
•
Adapter model
•
Adapter operating system version
•
Error numbers and messages received
•
supportSave command output (see
“debug”
on page 162 for details)
•
Detailed description of the problem, including the switch or fabric behavior immediately
following the problem, and specific questions
•
Description of any troubleshooting steps already performed and the results
•
Serial console and Telnet session logs
•
syslog message logs
Related documentation
Part Number
Document Title
53-1000884-01
Brocade Fibre Channel Adapter Installation and Reference Manual supporting CNA
models BR-1010 and BR-1020 and HBA models 415, 425, 815, and 825
53-1000885-01
Brocade Fibre Channel Adapter Troubleshooting Guide supporting CNA models BR-1010
and BR-1020 and HBA models 415, 425, 815, and 825
53-1000598-03
Fabric OS Administrator’s Guide supporting Fabric OS v6.1.0
53-1000853-01
Fabric OS Troubleshooting and Diagnostics Guide supporting Fabric OS v6.1.0
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