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Sign in to your MyOfficeSuite™ account at
MyOfficesuite.broadviewnet.com
with your username
and password that you created when you first logged
into your MyOfficeSuite™ account . If you forgot your
password, you may click
Forgot your password
to
reset it .
Once logged in, you are presented with the Dashboard
from which you manage the phone system and your
services . Across the top of the Dashboard is a series
of tabs with different functions and in the center of
the Dashboard are widgets from which you can make
changes to the system and services . Each widget has an
information icon describing its function . To customize
the presentation of the Dashboard, click on
customize
Dashboard
to add, remove, or reorder the widgets
according to your preference .
SeTTIng Up hOw CallS COMe InTO
yOUR SySTeM
All incoming phone calls are sent to a specific phone
number in the system . Calls can be sent to individual
phones, to an auto attendant, or to a call group . The
first step is to make sure that your phones and phone
numbers are set up the way you wish .
Using the MyOfficeSuite™ portal
Using the MyOfficeSuite™ Portal
Using the MyOfficeSuite™ Portal
ChangIng The naMe dISplayed On
yOUR phOne
T
o change the name displayed on any phone, click
on the
Phone System
tab, then click on
Phones
and
choose the
cordless Phone Manager
. Select the site
at which you want to manage your phones and click
on
Actions
. Here, you will select
Personalize Phones
to change the name display on your phone .
FOR all OTheR FUnCTIOnS OF The
MyOFFICeSUITe™ pORTal, ReFeR TO The
MyOFFICeSUITe™ adMInISTRaTOR gUIde.
Administrator User Guide
CONTACT SUPPORT
1-888-623-VOIP
http://community.broadviewnet.com
OfficeSuite® Phone
PUTTING ALL YOUR OFFICESUITE® FEATURES TO USE TO BE MORE EFFICIENT
Add, remove, and reorder widgets here on your dashboard to see the information you want instantly.
CUSTOMIZE DASHBOARD
Broadview
Networks
Welcome, John Smith
Service ID | 123456AAFF
Help Chat
Show my phone numbers
x1234
SIGN OUT
?
SELECT EXTENSION
Do Not Disturb
OFF
MY PHONES
SAVE
CONFIGURE
1234 - Smith, John
INBOUND FAX NUMBER
CHECK FAXES
SEND A FAX
new
messages
REFRESH
40
MY ONLINE FAX
123.456.7890
SELECT EXTENSION
CHECK VOICEMAIL
VOICEMAIL SETTINGS
new
messages
REFRESH
2
MY VOICEMAIL
1234 - Smith, John
START A MEETING
JOIN A MEETING
Use My Room
JOIN
SCREENSHARE
VIDEO
MY HD MEETING
DETAILS
SELECT EXTENSION
MY CALL GROUPS
1234 - Smith, John
CONFIGURE
AUTO ATTENDANTS
CONFIGURE
INCOMING CALL ROUTING
INDIVIDUALS
GROUPS
AUTO
ATTENDANTS
CHANGE CONFIGURATION
SELECT LOCATION
CORDLESS PHONES
1234 Tenth Ave.
MAC ADDRESS
NO BASE
STATION FOUND
12:34:D1:12:34:56
4 active extensions
My Services
Dashboard
Contacts
Phone System
Additional Services
Order Status
Billing
Support
Settings
aSSIgnIng phOneS TO yOUR exTenSIOnS
OfficeSuite® Phone is so flexible that any phone can be
assigned to any extension . To assign or change phones
and extensions, go to the
cordless Phone
widget within
the MyOfficeSuite™ portal and select a location from
the drop-down list at which you want to manage your
cordless phones . Then, press
change configuration
.
A single phone can be assigned an extension
(dedicated) or multiple phones can be assigned
to the same extension (shared) . All phones with
the same extension will ring when the extension is
called . As long as a line is available, even if a shared
extension is in use, other phones with the same
extension can continue to make and receive calls .