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SERVICE PROCEDURE
HDBaseT 18G/4K Multi-Format Presentation Switch w/ 5 Inputs and 2 Mirrored Outputs User Manual (LBC-PSW52)
5.1 Replacement Policy
Standard products found defective on arrival (DOA) will be replaced,
based on availability, within 24 to 48 hours anywhere in the U.S. Please
call Customer Service at 800-214-0222 for information.
5.2 Return/Repair Service
The LBC-PSW52 contains no user serviceable components. If you have a
problem with your unit, please contact the Customer Service Department.
To facilitate our return/ repair processing please contact Broadata
Communications, Inc. to obtain a Return Material Authorization (RMA).
Please include the following information:
• Product Model Number
• Serial Number
• Complete Description of Problem
• Hardware Installation Description
Broadata Communications, Inc.
2545 West 237th Street, Suite K
Torrance, CA 90505
1-800-214-0222
(310) 530-1416
(310) 530-5958 (Facsimile)
e-mail: [email protected]
Website: www.broadatacom.com