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MAINTENANCE AND TROUBLESHOOTING
LinkBridge 18G/4K 18G Enhanced HDMI Splitter User Manual (LB-H2-SP2E / LB-H2-SP4E)
3.1 Maintenance
There is no operator maintenance other then keeping the units clean. However,
observe the following light indicators to make sure that the unit is working properly:
3.2 Troubleshooting
If the LB-H2-SP2E & LB-H2-SP4E units do not operate properly after installation, check
for possible cable breaks, loose connections, and incorrect cable connections. If
problems persist that may be fiber related, contact BCI at 1-800-214-0222 for further
assistance.
For electrical problems, perform the following troubleshooting procedures:
1. If the POWER indicator is OFF, check for the following:
a. The line cord is plugged into the unit and your outlet has power.
2. If the POWER indicator is ON, but the Link indicator is OFF, check for the following:
a. Make sure the appropriate cables are being used.
b. Cable and cable connectors are not broken.
c. For each unit, the transmit (TX) cable is connected to the other unit’s receiver
(RX).
3. If the POWER indicator and Link indicator are ON, but the channels are not operating,
then:
a. Check to see that the attached user equipment is turned on.
b. Both ends of the link are connected to the corresponding equipment and to
the same corresponding channel port.
c. Cable connections at both channels are securely fastened to each connector.
Turn the power off, then back on to reset the link.
