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Where do I find my tariff information?

To help the electricity monitor do its job properly, you need to tell it how much you 

currently pay for your electricity. To do this you will need to enter your tariff 

information, which is the price you pay in pounds and pence per kilowatt hour. 

Your electricity tariff information can be found by following these steps: 

1. Log in to your online account .

2. Choose your energy, gas or electricity account by selecting the relevant 'manage

  account' link.

3.  You will be able to view your tariff, just below your current balance.

4.  If you click on the 'see unit rates' link, you will see all your tariff information,

  including the price you are paying and any cancellation charges, if appropriate.

How do I set the tariff on my display?

In the settings menu select the TARIFF option. You can set up to three tariffs and 

a standing charge. Use the    and    buttons to change the tariff value and 

O

 

button to save.

Most customers have a single unit rate (i.e. one tariff cost) and a standing change. 

If you have an Economy 7 meter then you will need to add your second (night) tariff 

rate so that your monitor displays daily costs accurately. More detail about 

Economy 7 tariffs can be found in the help and advice section of our website.

Your monitor has the option for a 3rd tariff rate (however this is currently only a 

useful option for a very small number of customers). 

How do I set my consumption targets and budget?

In the monitor’s settings menu, select the BUDGET option. You enter your monthly 

expenditure using the    and    buttons and 

O

 button to save. 

You can use the online tools in your electricity account to help you understand your 

monthly energy usage and budget accordingly. 

How do I turn my display unit off and back on?

Unplug your display unit from the mains power. To turn it back on simply plug your 

display unit back into the mains power. Your display unit will store your settings, 

tariff information and historical energy data but you will be asked to set the correct 

date and time.

How much energy does the display unit use and how much does it cost?

Your display uses around 600mW of electricity, which equates to less than £1 per year.

I have no signal bars or load and my display is flashing. What does this mean?

This means that your display unit is not in range of your transmitter. The maximum 

range of the display unit is 30 meters and the signal can be detected through two 

walls. Try and situate your display unit closer to your transmitter. 

Other reasons that the signal strength may be very weak or lost may be:

•  Radio interference: This is unlikely in a home environment but if this does occur,

  try moving the display unit away from any possible source of interference and

  check there is no source of interference close to the sensor.

•  The transmitter is located in a metal meter cabinet: the wireless connection

  between the transmitter and display unit can be impacted when travelling

  through metal.

How long is the transmitter battery life?

The battery life is over two years. When the battery indicator starts to flash on your 

monitor’s screen you can replace the three AA batteries in the transmitter.

How do I turn off my display at night?

You can set the time when the display backlight is on or off. In the monitor’s settings 

menu, select the BACKLIGHT option. Press the    and     buttons until TIMED is 

shown and then press the centre button to save. You can then enter the DISP OFF 

and DISP ON times. Note: Your display is always recording your consumption, even 

when the backlight is off.

Why does the display unit sometimes show a different reading to my utility bill? 

The electricity monitor provides a good indication of your approximate electricity 

consumption, but is not intended to measure consumption with 100% accuracy. 

Your electricity meter will continue to be used for billing purposes. However you can 

fine tune your monitor using an advanced feature. 

Fine-Tuning your electricity monitor

You can fine-tune your monitor to improve the accuracy of the energy consumption 

it presents. This is done using the “FINE TUNE” setting from the menu. 

Follow these steps:

1.  Make a note of your meter reading

2. Make a note of your usage presented by your monitor (i.e. THIS WEEK = 100 kWh)

3.  After a period of time (e.g. a week, the longer the better) take your meter and

  display readings again

4.  Calculate how many kWh you have used using the meter (i.e. meter reading 2 –

  meter reading 2)

5.  Calculate how many kWh your display thinks you have used.

6.  Calculate your fine tune setting, this is the ratio of “kWh recorded by the meter

  divided by kWh recorded by your display)

7.  Enter this value in your monitor.

Why do I have a blank display unit?

If after following the set up process nothing appears on your display unit at all, you 

may have a faulty component. Contact British Gas via email 

energyefficiencyteam@britishgas.co.uk

 or call us on 

0800 048 0505

If you have a faulty monitor, please return to: 

British Gas EnergySmart™

FREEPOST RSUS-BRYC-RRSR

Unit 7

Alexandria Drive 

OL7 0QN 

Please include your full name and address.

I want to move the electricity monitor to another property, how do I erase data?

Press and hold all three buttons on the monitor for 3 seconds. 

You can install the monitor into your new house without needing to repair it, simply 

attach the sensor and transmitter to your new electricity meter and then power on 

the display. 

How do I reset all the monitor data back to the original default settings?

Press and hold all three buttons on the monitor for 3 seconds. 

How do I re-pair the monitor with the transmitter? 

Monitors are automatically paired however if you are having paring issues then you 

can manually re-pair the monitor and transmitter. 

1. Press down the    and    buttons at the same time for 3 seconds 

2. The screen will change to “paired’

3. Press and hold the 

O

 button to enter ‘pairing mode’ 

4. Press the pair button on your transmitter

5. The monitor should then pair with the transmitter

When I first turn on my display, there is no temperature reported. Why?

The temperature is only shown after the monitor has been switched on for 30 

minutes.

Содержание EnergySmart

Страница 1: ...britishgas co uk energysmart EnergySmart monitor user instructions ...

Страница 2: ... see to keep track of your electricity usage and you ll soon start to see how simple changes like turning off the lights or boiling less water in the kettle mean less electricity is being used For more energy saving tips and videos to help you get your EnergySmart monitor up and running visit britishgas co uk monitor Remember using less electricity means more money saved and helps to reduce your h...

Страница 3: ...Disconnect before cleaning and do not immerse in water or other liquids Please contact British Gas if any components appear damaged or faulty Our contact details appear at the back of this booklet Do not attempt to open repair or service any part of the monitor yourself If the monitor gets broken take special care not to touch the liquid crystals in the screen To protect the environment please rec...

Страница 4: ... real time The monitor is mains powered Sensor The sensor clips around the mains electricity cable that comes into your meter to measure the energy you are using Please read the safety notice in this booklet and fit the sensor according to the set up instructions in this guide Transmitter The transmitter sends the energy measured by the sensor wirelessly to the monitor ...

Страница 5: ...ng the button on the back and pulling the outer cover away Remove the battery tab The red light will flash to show the unit is working Put the plug into a mains socket and insert the black power cable into your monitor The monitor will light up and ask you to enter the correct year month day and time Use the and buttons to change values and the O button to save Now you are ready to start using you...

Страница 6: ...ve more than one tariff for your electricity i e Economy 7 customers then the light bulb symbols will show you which tariff rate is being used Temperature Shows you the room temperature where your monitor is placed The temperature is only shown after the monitor has been switched on for 30 minutes Upper digits Shows your current rate of consumption in cost carbon or kW Lower digits Shows the total...

Страница 7: ...sing the O button BUDGET TARIFF DATE TIME BACKLIGHT FINE TUNE Your budget is your monthly electricity expenditure e g your direct debit amount and is used by the budget bar The default is 30 please set this to your own expenditure You have one or more electricity tariffs that tell the monitor how to calculate costs The default is a single tariff of 12p You can set up to three tariffs and a standin...

Страница 8: ...e i e one tariff cost and a standing change If you have an Economy 7 meter then you will need to add your second night tariff rate so that your monitor displays daily costs accurately More detail about Economy 7 tariffs can be found in the help and advice section of our website Your monitor has the option for a 3rd tariff rate however this is currently only a useful option for a very small number ...

Страница 9: ...tion Press the and buttons until TIMED is shown and then press the centre button to save You can then enter the DISP OFF and DISP ON times Note Your display is always recording your consumption even when the backlight is off Why does the display unit sometimes show a different reading to my utility bill The electricity monitor provides a good indication of your approximate electricity consumption ...

Страница 10: ...epair it simply attach the sensor and transmitter to your new electricity meter and then power on the display How do I reset all the monitor data back to the original default settings Press and hold all three buttons on the monitor for 3 seconds How do I re pair the monitor with the transmitter Monitors are automatically paired however if you are having paring issues then you can manually re pair ...

Страница 11: ... 048 0505 If you have a faulty monitor please return to British Gas EnergySmart FREEPOST RSUS BRYC RRSR Unit 7 Alexandria Drive OL7 0QN Please include your full name and address The British Gas EnergySmart monitor is designed and manufactured by GreenEnergyOptions co uk Ltd British Gas Trading Limited Registered in England Wales No 3078711 Millstream Maidenhead Road Windsor Berkshire SL4 5GD briti...

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