background image

4

1

5

6

4

4

2

1

Remove 

temperature 

handle.

Turn flow handle to ‘on’  

position, letting the  

temperature stabilise.

Turn cartridge spindle clockwise 

to decrease the temperature.

Turn cartridge spindle 

anti-clockwise to increase the 

temperature.

3

2

5

Troubleshooting

To reduce the build up of limescale and to ensure this shower works to its maximum performance we recommend 

this shower is serviced every 6-12 months depending on the hardness of your water.

Servicing Intervals

Temperature Setting

Maintenance - Cartridge Cleaning

3

1

6

Symptom

Cause

Remedy

No flow or 

low flow rate

Partially closed isolation valve.

Open isolation valve.

Instantaneous water heater cycles on and off as 

flow rate or pressure is too low.

Increase water flow rate or pressure through system.

Head of water is below the minimum 

distance required.

2 meters minimum required. 

Hot or cold water being drawn off elsewhere 

causing pressure changes or instantaneous 

boiler temperature changes.

Do not use other water outlets when using the shower.

Airlock or partial blockage in the supply pipe 

work.

Flush through pipe work to ensure removal of debris and any airlocks.

Water 

dripping 

from shower

This is normal for a short time after using the 

shower.

This is caused by residual water tension, the build up of water in the shower.

If water continues to drip, possibly due to the 

cartridge

Remove cartridge and clean, refer to 'Maintenance' section before starting any maintenance.

Maximum 

Water 

Temperature 

too Hot/Cold

Maximum Water Temperature needs adjusting.

Refer to the Temperature Setting section to set your desired maximum temperature.

Riser Installation

2

3

Press & hold 

knob on the 

bracket to 

slide up or 

down.

Using a spirit level 

to ensure the riser is 

positioned correctly 

and perpendicular 

to the wall, use the 

assembled riser to 

mark the desired 

position of the bracket.

Drill holes. Secure the 

bracket to the wall.

Secure the riser 

bracket and 

riser rail.

Attach the fixed head. 

To adjust height of 

head between 50-

410mm twist the knob 

and slide the riser to 

desired height.

Slide the 

bracket onto 

the riser rail, 

then push the 

riser extension 

onto the riser 

rail. 

 

Tighten grub 

screws at the 

back.

To adjust the 

height untighten 

and move the arm 

to the desired 

height then 

tighten again to 

secure in place.

1 2

Reverse steps 1-2 to 

reinstall the cartridge 

and handle.

Remove O-rings 

and soak all

components in 

de-scaler and wash 

off in clean water. 

Examine all seals 

and replace if need-

ed. 

Use WRAS

approved silicon 

based grease on all 

seals.

1

2

7

REMEMBER

 

To service 

your 

product!

8

Remove 

temperature 

and flow 

handle.

Remove 

nut and 

flow 

valve.

Replace 

Replace 

cartridge and 

cartridge and 

turn spindle 

turn spindle 

anti-clockwise 

anti-clockwise 

to maximum 

to maximum 

temperature.

temperature.

Replace

 temperature stop, 

ensure the raised side is 

facing towards the back 

of the valve. 

Turn cartridge spindle clockwise to 

decrease the temperature. Turn 

cartridge spindle anti-clockwise to 

increase the temperature.

 Reverse steps 

1-2 to reinstall 

the valve and 

secure handles.

Remove 

temperature stop, 

and cartridge.

At Bristan, we want to make things as easy as possible for our customers. That’s why we offer  

solid guarantees on all our products, effective from the date of purchase, to give you peace of mind. 

To start your free guarantee simply scan the QR code and register your product.  

Alternatively visit 

www.bristan.com/register.

 

For any other queries, please call our Customer Service on 

0330 026 6273

  

where our expert team of advisors will be able to offer you any help and advice. 

For full guarantee terms and conditions visit 

www.bristan.com/service-centre/guarantees

.

Customer Service:

 +44330 026 6273 

Web:

    

 www.bristan.com

Email:

    

 [email protected]

A Masco Company

Bristan Group Ltd. 

 

UK:

 

Bristan Group, B78 1SG.

EU:

 

Masco Europe S.à.r.l.,  14 Rue Strachen  

 

6933 Mensdorf, Luxembourg.

Our Guarantee

IMPORTANT

Isolate the  

water supply  

before  

starting!

3mm

Hole size

5.5mm

 

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