Note: for more detail information go to the “User Interface” and “Camera Console”
see User Interface instructions.
Troubleshooting Tips
If Camera is Not Sending Pictures
a. Verify there is power to the camera by looking through the glass on the housing towards the
location where the antenna comes through the housing. Verify that there is a solid steady green
light.
b. Verify cellular connectivity by looking through the glass on the housing towards the location
where the antenna comes through the housing. Verify the status light blinking:
• 1 blink per second = searching for network
• 1 blink every three seconds = connected to network
c. Verify that the correct commands have been sent to the camera in the “User Interface” by
sending the commands again.
d. Power cycle camera by turning it off for 30 seconds and then back on. This will help resync
the cellular modem with the network.
