10
Troubleshooting guide
PROBLEM
CAUSE
REMEDY
The appliance does not switch
on.
The appliance is not plugged into
a mains socket.
Make sure the appliance is correctly
connected and press the On/Off
button.
Steam comes out under the
base unit.
The “max” pressure safety
system has opened.
Turn the appliance off immediately
and contact an authorised Braun
Customer Service.
There are some water drops
from the holes in the bottom of
the soleplate.
Water has condensed inside the
tubes because steam is being
used for the first time, or has not
been used for some time.
Press the steam button several
times away from the ironing board.
This will eliminate cold water from
the steam circuit.
Brown coloured fluid leaks
from the soleplate.
Chemical water softeners or
additives have been poured into
the water tank.
Never pour products into the water
tank. Clean the soleplate with a
damp cloth and rinse the boiler.
The first time the appliance is
turned on, you notice smoke
or smell.
Some parts have been treated
with sealer/lubricant which
evaporates the first time the iron
heats up.
This is normal and will stop when
you have used the iron a few times.
If the smoke/smell is still present
after turning off the appliance,
contact an authorised Braun
Customer Service.
The appliance emits an
intermittent
noise associated
with vibrations.
Water is being pumped into the
boiler.
This is normal and no action is
needed.
The appliance emits a
continuous
noise associated
with vibrations.
System error.
Unplug the appliance from the
mains and contact an authorised
Braun Customer Service.
The closure is difficult to
unscrew.
Lime scale has made the closure
difficult to open.
Turn the cap forcefully. To avoid the
problem, rinse system frequently.
The boiler is still under pressure.
Never open the closure if the boiler
is still under pressure or hot. Wait at
least 2.5 hours before opening the
closure.
After refilling the water tank,
the light does not reset.
The water float does not work
appropriately.
Empty the water tank, rinse out and
refill.
The water tank is not positioned
correctly.
Position the water tank correctly.
All LEDs are flashing.
System error.
Unplug the appliance, plug it in
again and press On/Off button. If
this problem is still present, turn the
appliance off immediately, unplug
and contact an authorised Braun
Customer Service.
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