Limited Warranty
Warranty Statement
Brasch Environmental Technologies, LLC warrants gas transmitters, gas detectors, control
panels and accessories for a period of two years from the date of shipment against defects in
material or workmanship. Should any evidence of defects in material or workmanship occur
during the warranty period, Brasch Environmental Technologies will repair or replace the
affected product, at its own discretion, without charge. The company shall not be held
responsible for any charges incurred with removal or replacement of allegedly defective
equipment, nor for incidental or consequential damages.
Service and Repair Procedures
Our goal at Brasch Environmental Technologies is to produce products that constantly exceed
the requirements and expectations of our customers. One of the ways of meeting that goal is
to produce products that never fail or require service. However, when we are notified of a
problem with one of our products, it is our intention to address the problem as quickly and
efficiently as possible.
Many problems that appear at first to be associated with the product can be solved without
returning the product. If you experience a problem and would like to discuss it with a factory
service technician, you may call the number listed on the product label. You will be transferred
to a technician specially trained to service that product. This technician will help you determine
the most efficient way of solving the problem.
If service or repair of your Brasch product becomes necessary, an authorization request for
returning the product to the Brasch factory must be obtained from our sales office. If you are
an end user, please contact your Brasch distributor to initiate this request. The distributor, after
obtaining a description of the problem, will contact the factory and request a Return Goods Tag
(RGT) number. This number must be placed in a conspicuous location on the outside of the
shipping package. Without this RGT number, Brasch will not accept the shipment. A brief
description of the reason for returning the product should be included in the package. Without
this description, repair may take longer than necessary.
You may, at the time you request service, request an estimate on the time it will take for repair.
The Brasch representative will give you an estimate based upon the information you provide.
Although Brasch Environmental Technologies, LLC will repair and return your product in as
short a time as possible, Brasch cannot be held responsible for meeting repair estimates.
IOM02
Rev 1.0 – December 22, 2020
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