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English
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Repairs and Warranty
If a problem cannot be fixed by following the troubleshooting guide, or by
replacing spare parts, then the instrument must be sent in for repair.
For safety reasons, instruments returned for checks and repairs must
be clean and decontaminated!
We shall not be liable for the consequences of improper handling, use, servi-
cing, operation or unauthorized repairs of the instrument or the consequences
of normal wear and tear especially of wearing parts such as pistons, seals,
valves and the breakage of glass as well as the failure to follow the instruc-
tions of the operating manual. We are not liable for damage resulting from any
actions not described in the operating manual or if non-original spare parts
or components have been used. For length of warranty period please see our
warranty card enclosed with the product.
Warranty
Return for Repair
Important!
Transporting of hazardous materials without a permit is a
violation of federal law.
BrandTech Scientific, Inc. will not accept instruments that are not appropriately
cleaned and decontaminated.
Therefore contact BrandTech Scientific, Inc. and obtain return authorization
before
sending you instrument for service.
Return the instrument, with the Return Authorization Number prominently dis-
played on the outside of the package to the address provided with the Return
Authorization Number. Include an exact description of the type of malfunction
and the media used.