25
EN
To keep your appliance in good working order, we recommend that you use
Clearit
household products.
Professional expertise for the general public
Clearit
offers you professional products and adapted solutions for the daily upkeep of your household
and kitchen appliances.
You may find them in conventional retail outlets, along with a complete line of by-products and
consumables.
Possible causes / Remedies
The cycle does not start
(1 and 2)
• You have not pressed the «Start /Pause»
button.
• There is no power to the machine:
- Check that the plug is correctly in the
socket.
- Check the circuit breaker and the fuses.
• The water tap is shut off.
• The machine’s lid is not closed properly.
Heavy vibration during spin
(1 and 2)
• Your machine has not been correctly
released:
- Check that all the transport material has
been removed (see «RELEASING»).
• The floor is not horizontal.
• Your machine is not stable on its four feet
(see «LEVELLING»).
The washing is not spun or is insufficiently
spun
(1 and 2)
• You have selected a programme with no
spin, for example «Drip-dry».
• The spin safety system has detected poor
distribution of the washing in the drum:
- Untangle the washing and programme a
new spin.
The machine does not drain
(1 and 2)
• You have programmed «Full drum stop».
• The pump or the drain filter is blocked:
- Clean them (see «RUNNING
MAINTENANCE»).
• The drain hose is kinked or squashed.
You wish just to wash but a drying cycle
starts automatically
(2)
• You have programmed a drying cycle.
The lid does not open
(1 and 2)
• The programme has not yet finished.
The lid remains locked throughout the
programme.
The drying cycle does not start
(2)
•
You have not selected a drying time.
Points to be checked in the event of an incident occurring:
Possible causes / Remedies
The drum doors open too slowly
(depending
on the model)
• Your machine has not operated for a long
time.
• It is located in too cold a position.
• Detergent residue (powder) is blocking the
hinges.
- In all cases, everything returns to normal
once the doors have opened initially.
A pool of water forms around the machine
(1
and 2)
First of all remove the electrical plug from the
socket and close the water tap. Then check
whether:
• The drain hose bracket is wrongly
positioned in the drain pipe.
•The water hose’s connections to the
machine and the tap are properly
watertight:
- Check that the seals are in place and the
connections are tight.
Foam overflows
(1 and 2)
• You have used too much detergent.
• You have not used a detergent designed for
washing machines:
- Drain and then programme several rinses.
Then restart the washing programme.
The washing is not as dry as you wish
(2)
• The drying programme selected is not
suitable for the type of textile placed in the
machine (Pay attention to the information
provided on the labels sewn on the clothes).
• The drying time selected is not suitable:
- For the level of dryness desired: increase
or reduce the drying time accordingly.
• The load of dried washing is greater than
the maximum authorised load (see
“PROGRAMMES TABLE”).
• The washing to be dried has not been spun
sufficiently.
Incidents that may occur
(1) Washing machines (2) Washer-dryers
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