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5)
CONSUMER RELATIONS AND INTERVENTIONS
a)
Consumer relations
To find out more about all the brand’s products you can:
•
visit our website :
www.brandt.fr
•
You may write us at the following address:
Service Consommateurs
BRANDT
5 avenue des Béthunes
CS69526 SAINT OUEN L’AUMONE
95060 CERGY PONTOISE CEDEX
•
Or phone us from Monday to Friday from 8:30 am to 6:00 pm:
b)
Interventions
Any repairs that are made to your appliance must be handled by a qualified
professional authorized to work on the brand. When you call, mention your
appliance’s “Service” reference, as well as its serial number “Nr”.
This information appears on the manufacturer’s nameplate which can be found
stuck behind the machine.
B : Commercial reference
C : Service number
H : Serial number
You can phone us from Monday to Saturday from 8:00 am to 8:00 pm
:
Original spare parts :
During the intervention, always ask for the use of original spare parts.
