Brady BBP 72, Руководство пользователя, Страница: 51 / 60

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7 Fault Correction
Error message Cause Remedy
No SMTP server
The printer is confi gured for SMTP, but
there is no SMTP server, or the SMTP
server is not currently available. Switch off SMTP in the confi guration.
Caution! Then a warning cannot be sent by
e-mail (EAlert).
Please contact your network administrator.
No Timeserver Timeserver is selected in the confi gu-
ration, but there is no Timeserver, or the
Timeserver is not currently available. Switch off Timeserver in the confi guration.
Please contact your network administrator.
Out of paper Out of label roll Load labels.
Error in the paper feed Check media feed.
Out of ribbon Out of transfer ribbon Insert new transfer ribbon.
Transfer ribbon melted during printing Cancel current print job.
Change the heat level via software.
Clean the printhead 6.3 on page 48
Load transfer ribbon
Restart print job.
The printer is loaded with thermal labels,
but the software is set to transfer printing Cancel current print job.
Set software to direct thermal printing.
Restart print job
Protocol error Printer has received an unknown or invalid
command from the computer. Press the pause key to skip the command or
press the cancel key to cancel the print job.
Read error
Read error when reading from the memory
card Check data of the card.
Backup data, reformat card.
Remove ribbon
Transfer ribbon is loaded although the
printer is set to direct thermal printing for direct thermal printing remove ribbon
for thermal transfer printing set the printer
in the confi guration or in the software to
transfer printing
Structural err. Error in the fi le list of the memory card, data
access is uncertain. Format memory card.
Unknown card
Card not formatted,
Type of card not supported Format card, use different type of card.
USB error
Device stalled
A USB device has been detected, but it is
not working. Do not use the USB device.
USB error
Too much current
The USB device consumes too much
current. Do not use the USB device.
USB error
Unknown device
Failure to detect USB device Do not use the USB device.
Voltage error Hardware error Switch the printer off and then on.
If error recurs call service.
It is shown which voltage has failed. Please
note.
Write error
Hardware error Repeat the write process, reformat card.
Write protected PC card write protection is activated. Deactivate the write protection.
Wrong revision
Error when updating the fi rmware.
Firmware not compatible with the hardware
version Load the compatible fi rmware.
Table 7 Error Messages and Fault Correction