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1.8. Troubleshooting

If you experience any difficulties with connecting to the EV charger:

You will need to depress the small red DC leakage test button

on the side of the charger for 10 seconds or until you hear a

beep

This will reset the charger and you can attempt to reconnect

to it using the Add EV Charger button on the home page

If there are any further problem, please contact the BPE Technical 

Support Team

Or reach out to:

[email protected]

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Содержание Amstel 22kW Smart

Страница 1: ...AC EV ChargeDepot 22kW Smart Socket User Installation Manual ...

Страница 2: ......

Страница 3: ...nstallation Instructions 8 5 1 Step by Step Installation Instructions for 8 5 1 1 Bottom Wiring Configuration 8 5 1 2 Top Entry Configuration 10 5 1 3 Rear Entry Configuration 12 5 2 Set the Operating Current 14 5 3 Emergency Shutdown Button 14 5 4 Leakage Test 15 6 Operating Status 16 6 1 Power ON Checking 16 6 2 LED Lights Instruction 16 6 3 Buzzer Prompt Description 17 7 Maintenance Instruction...

Страница 4: ...1 1 1 Download BPE App 21 1 2 Connecting the EV Charger 21 1 3 Scanning the QR Code 22 1 4 Home Page 23 1 5 Set Charging Times 24 1 6 Settings Page 25 1 7 DLB Options 26 1 8 Troubleshooting 27 BPE Smart App Setup 20 ...

Страница 5: ...ourself Any maintenance must be performed by authorised technical personnel or our company s technical support Contact us for any repairs or modification Handle with care when transporting the EV Charger Do not subject it to strong force impact or pull twist tangle drag or step on the EV Charger to prevent it or any components from damage Do not touch the EV Charger s end terminals with sharp meta...

Страница 6: ...es outside its operating range of 25 C to 55 C 1 2 Notes Ensure that the EV Charger s charging cable is positioned so it will not be stepped on driven over tripped on or subjected to damage or stress Do not use cleaning solvents to clean any of the EV Charger s components The outside of the EV Charger the charging cable and the connector end of the charging cable should be periodically wiped with ...

Страница 7: ...2 1 Datasheet 2 Specification 3 ...

Страница 8: ... wiring RFID card or auto start charging modes International CP mode or compatible modes Rated charging current can be set according to different home load conditions Lightning protection ensures personal safety Standard EN IEC 61851 1 IEC 61851 21 2 Corrosion resistance Meet GB T 10125 1997 artificial atmosphere corrosion test and salt spray test Certificate CE 2 3 Dynamic Load Balancing Dynamic ...

Страница 9: ...ection device chosen must incorporate a suitable residual current device RCD and over current protection in relation to the electrical load selected Choose the Best Location for the EV Charger Determine the parking location of the vehicle to ensure that the charge cable reaches the charge port Determine the parking location of the vehicle to ensure that the current charge cable reaches the charge ...

Страница 10: ...ines which installation method to follow If the conduit runs along the floor or low to the wall use the bottom entry configuration If the conduit comes from inside the wall use the rear entry configuration If the available conduit comes from the ceiling use the top entry installation Note Throughout the manual conduit is used as the standard term for the protective tubing that houses the service w...

Страница 11: ...1 EV Charger 1 2 Wire Box 1 3 Wirebox Mounting Template 1 4 RFID Card optional 1 5 M32 1 5 cable gland 1 6 M6 8 Screws 4 7 8 40 Socket head screw and anchoring 6 8 8 40 Flat head screws and anchoring 2 9 Position Template 1 10 DLB box sold seperatly 1 7 ...

Страница 12: ... the instruction on the position template for different installation and wiring configurations Step 2 Install the Mounting Bracket Insert the 8 40 Socket head screws into the holes and use the screw driver to make the 6pcs 8 40 Socket head screws anchor the mounting bracket on the wall Wall Drill The 6 points on the position plate Side of wall Floor level 0 5M 1 2M Screwdriver Mounting Bracket 8 4...

Страница 13: ...l code for proper wire sizing appropriate for the currents in your EV Charger Note It is the installer s responsibility to identify whether additional grounding is required to ensure that local restrictions are met Grounding must be installed at the power source and not at the cable entry to the EV Charger As the picture on the left shows use the screwdriver to loosen the screws on the EV Charger ...

Страница 14: ...es Drill two holes according to the instruction on the position template Step 2 Insert the 8 40 Flat head screws into the holes and use the screw driver to make the 2pcs 8 40 flat head screws anchor the wire box onto the wall 0 5M 1 2M Wall Drill Side of wall Floor level Two points on the top and bottom of position plate Screwdriver Wire box 8 40 Flat head screws Note Hooks and socket are not incl...

Страница 15: ...ents in your EV Charger Note It is the installer s responsibility to identify whether additional grounding is required to ensure that local restrictions are met Grounding must be installed at the power source and not at the cable entry to the EV Charger As the picture on the left shows use the screwdriver to loosen the screws on the EV Charger cover Wire the cable to the according terminal Left ho...

Страница 16: ...ruction on the position template for different installation and wiring configurations Step 2 Install the Mounting Bracket Insert the 8 40 Socket head screws into the holes and use the screw driver to make the 6pcs 8 40 screws anchor the wirebox mounting bracket onto the wall Wall Drill Side of wall 1 2M Floor level 0 5M The 6 points on the position plate Hole for the rear entry not limited to the ...

Страница 17: ...currents in your EV Charger Note It is the installer s responsibility to identify whether additional grounding is required to ensure that local restrictions are met Grounding must be installed at the power source and not at the cable entry to the EV Charger As the picture on the left shows use the screwdriver to loosen the screws on the EV Charger cover Wire the cable to the according terminal Lef...

Страница 18: ...e event of an emergency or another dangerous scenario you must press down on the emergency shutdown button This will immediately cease all power flowing through the EV Charger Do not use this feature to end a charging session To reset the Emergency Shutdown Button you must rotate it clockwise until the button springs back up to the ready position WARNING Be careful of electric shock Before use use...

Страница 19: ... a Leakage Test to ensure that there are no faults within the EV Charger When pressing this button the MCU will control the circuit to send out a small 10mA analog DC leakage to the Type A RCD to ensure it is functioning properly This action should be carried out each time you are about to start a charging session 15 ...

Страница 20: ...t failure Yellow light always ON 6 2 LED Light Instructions EV Charger LED Light No Power Lights OFF Power ON Checking Green Yellow Red Lights Flashing Stayby Green light ON Plug the connector but do not activate with RFID card the vehicle is not ready for charging Streaming lights from up and down in a circle Plug the connector but do not activate with RFID card the vehicle is ready for charging ...

Страница 21: ...then flashes 2 times intermittently after the yellow light is on for 1 second it flashes 2 times and 2 seconds at an interval of 250MS Plug and auto start Yellow light flashes quickly 250MS on 250MS DLB Offline The yellow light is on once and the red light is flashing once intermittently after the yellow light is on for 1 second the red light flashes once at 250MS intervals and repeats for 2 secon...

Страница 22: ... 2 Warranty Description BPE Amstel 22kW EV Charger has a 3 year warranty Ensure that the EV Charger has undergone strict quality commissioning During the warranty period if the quality problems occur under normal use the company will provide a replacement The user s improper handling installation incorrect use and maintenance negligence or natural damage to the product and failure of normal use ar...

Страница 23: ...s strictly forbidden to use the EV Charger in the case of equipment failure Do not operate without authorisation when the charging is abnormal If you find any abnormalities please shutdown the system Please strictly follow the operating procedures and prompts on the charging equipment otherwise there is a risk of electric shock and fire In the event of fire flooding of charging facilities etc it i...

Страница 24: ...BE Smart App Setup 20 ...

Страница 25: ...1 App Setup 1 1 Download the BE Smart App 1 2 Open the App and select Add EV Charger 21 Android iOS ...

Страница 26: ...R code located on the side of the EV charger Or you can choose to manually enter the serial number of the unit located next to the QR code The password is set to 123456 as default this can then be changed once the connection is complete 22 ...

Страница 27: ...ou will be able to select the charger and enter the control page Here you will get details of your current charging session and set your Smart Tariff charging times You will also be able to remotely start and stop charging sessions from this page 23 ...

Страница 28: ...mes you will be able to set the precise time you wish for your EV to begin charging This is beneficial for those who are on a cheaper night time tariff where you can charge your EV during off peak hours at a reduced electricity rate 24 ...

Страница 29: ...1 6 If you select the settings wheel in the top right hand corner it will bring you to the settings page Here you can adjust your Max Charging Current enable RFID card use Setup Wi Fi etc 25 ...

Страница 30: ... input on the DLB box Photovoltaic Mode In this mode you will only be charging with 6A from the Grid Any excess Solar PV energy which is being exported to the grid will be redirected to the EV charger and used to charge the car Mains Hybrid Mode This mode will combine Solar PV and the Grid to achieve the Max Current Output set inside the EV charger At Full Speed Mode This mode will charge the EV a...

Страница 31: ...ed DC leakage test button on the side of the charger for 10 seconds or until you hear a beep This will reset the charger and you can attempt to reconnect to it using the Add EV Charger button on the home page If there are any further problem please contact the BPE Technical Support Team Or reach out to hello badger energy 27 ...

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