HOW DO I ADJUST MY GOALS?
Profile > Manage Goals > Choose any goal under “Fitness Goals” > Save
HOW DO I RECOVER MY PASSWORD?
At the login
screen, select “Forgot Password”. This will send a new confirmation code to your
email address which can be used to reset your password.
WHAT DOES THE CONFIRMATION CODE EMAIL LOOK LIKE?
You will receive an email from [email protected] containing your code in the body
text of the email. You must enter this code in the Bowflex JRNY™ App to verify your account.
HOW LONG DOES THE CONFIRMATION CODE REMAIN VALID?
Your code is valid for 24 hours.
HOW DO BOWFLEX JRNY™ APP UPDATES WORK?
Updates to your Bowflex JRNY™ App will periodically be available within the App Store and
Google Play store. We recommend enabling automatic updates on your iOS or Android device
to ensure that you are always using the most up to date version of the app.
HOW DO MAX TRAINER FIRMWARE UPDATES WORK?
After connecting to your machine, you may see a “Console Update Required” alert. Follow
these instructions to u
pdate your Max Trainer! Note that you’ll be unable to use the Bowflex
JRNY™ App until the firmware update is complete.
1.
Tap the “Update” button in the alert.
2.
Read the requirements for a successful update.
3.
Press
the “Start Update” button at the bottom of the
screen. Scroll to the very bottom if
necessary.
4.
When prompted by your Bowflex JRNY™ App, press the “Enter” button on your
machine.
5.
When the progress bar is complete, “Update Complete” will appear with a green
checkmark.
6.
Power cycle the machine by unplugging and re-plugging the power cord.
7.
After the machine powers up, check the console and if necessary, wait for additional
updates to finish. If “Power Cycle” appears again, unplug and re
-plug the power cord.
8.
If prompted, enter the User Profile information on the console (see your user manual
for steps).
